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 Post subject: Strange errormessage
Posted: Wed May 28, 2008 8:28 pm 
Joomla! Fledgling
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Joined: Wed May 28, 2008 8:24 pm
Posts: 2
I have a site where I post articles.....yesterday night for the first time when I added a picture to the article I got the following error message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@juniortennisplanet.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


It really puzzles me, because there is nothing that I changed or did that could have initiated a problem such as this. Is there anything I can/should do to stop this from happening?


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 Post subject: Re: Strange errormessage
Posted: Thu May 29, 2008 1:51 pm 
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Joomla! Enthusiast
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Joined: Wed Jul 18, 2007 5:14 pm
Posts: 204
Location: USA
Does it only happen when you post pictures?

That error leads me to believe there is a problem with your hosting provider, but it's impossible to pinpoint a cause without access to the server. If they are available to you, check the logs of the server and also check to be sure you didn't accidentally miss a bracket or something in code anywhere (if you changed something). Errors in your .htaccess file can also cause this.

Other than that, try disabling third party components and see if it is one of those that's causing the error.

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Joe


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 Post subject: Re: Strange errormessage
Posted: Thu May 29, 2008 3:56 pm 
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Joined: Sat Oct 21, 2006 10:20 pm
Posts: 726
Location: Wisconsin USA
It's possible the permissions are set wrong on the image directory preventing the server from accessing it. Also make sure the site path information is correct in configuration.php. It may also be that the photo size is exceeding the allowed upload size for the server, especially if the size is near or over 2000K (2 meg). Try adding a test photo to an article that is under 100K and see what happens.

A good bet is to look in the apache error logs and see what the log says, like suggested in previous post.

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Phil


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 Post subject: Re: Strange errormessage
Posted: Fri May 30, 2008 9:27 am 
Joomla! Fledgling
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Joined: Wed May 28, 2008 8:24 pm
Posts: 2
Thanks guys, it was actually in .htaccess. Appreciate the help.


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