Joomla! Discussion Forums



It is currently Mon Nov 23, 2009 10:43 pm (All times are UTC )

 


Forum rules

Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.



Post new topic Reply to topic  [ 19 posts ] 
Author Message
Posted: Thu Dec 21, 2006 3:15 am 
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Sep 03, 2005 2:38 pm
Posts: 22
Location: Denver, CO
Upload module - Upload Failed
ERROR: Could not find an XML setup file in the package.
[ Continue ... ]
Upload module - Failed
Installation file not found:
/home/guegreen/public_html/media/install_4589fb4dca712/
[ Continue ... ]


This is the error message when trying to upload a new module (in this instance "Content Item Module", but it is problem with every module and component I have tried to upload.

How does one troubleshoot this issue?

http://www.thecherrycreeknews.com

_________________
Clueless Joomla guy


Top
   
 
Posted: Thu Dec 21, 2006 3:37 pm 
User avatar
Joomla! Master
Joomla! Master
Offline

Joined: Sun Oct 02, 2005 12:50 am
Posts: 12363
Location: Omaha, NE
Check to see if safe mode is on. Also check server error logs and see what kind of error messages you are getting. You can see this kind of error when the php memory_limit value has been exhausted.

Regards

Dave

_________________
Regards, Dave Global Moderator
Your question has likely already been answered - Search the forums & the documentation wiki first - and only then post your question!
http://www.kiwaniswest.org
http://www.faysgifts.com


Top
  E-mail  
 
Posted: Tue Jan 30, 2007 3:15 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
I have a problem like this..

Unable to create directory '/home/tok10000/public_html/media/install_45bf5f257cdcd/dtree/'Unable to create path for /home/tok10000/public_html/media/install_45bf5f257cdcd/dtree/
Upload module - Upload Failed
Extract Error
[ Continue ... ]
Upload module - Failed
Installation file not found:
[ Continue ... ]

I use a .htaccess file contains code
Code:
php_value safe_mode "1"

and put in the :
/home/tok10000/public_html/
/home/tok10000/public_html/media/
/home/tok10000/public_html/administrator/components/com_installer/module/

but still, it's not work..

can somebody help me? ???

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Tue Jan 30, 2007 3:34 pm 
User avatar
Joomla! Master
Joomla! Master
Offline

Joined: Sun Oct 02, 2005 12:50 am
Posts: 12363
Location: Omaha, NE
I believe that the correct .htaccess directive for safe mode (because it is a boolean) is to use the php_flag. So the correct directive for your .htaccess file would be
Code:
php_flag safe_mode off

_________________
Regards, Dave Global Moderator
Your question has likely already been answered - Search the forums & the documentation wiki first - and only then post your question!
http://www.kiwaniswest.org
http://www.faysgifts.com


Top
  E-mail  
 
Posted: Tue Jan 30, 2007 4:21 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
i try to use .htaccess like this..
and put in the :
/home/tok10000/public_html/
/home/tok10000/public_html/media/
/home/tok10000/public_html/administrator/components/com_installer/module/

Code:
php_flag safe_mode off


but it's still error like this..

Code:
Unable to create directory '/home/tok10000/public_html/media/install_45bf6fe678766/dtree/'Unable to create path for /home/tok10000/public_html/media/install_45bf6fe678766/dtree/
Upload module - Upload Failed
Extract Error
[ Continue ... ]
Upload module - Failed
Installation file not found:
[ Continue ... ]


any idea? btw, thx for your help sir.. GOD bless you..

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Tue Jan 30, 2007 4:24 pm 
User avatar
Joomla! Master
Joomla! Master
Offline

Joined: Sun Oct 02, 2005 12:50 am
Posts: 12363
Location: Omaha, NE
have you checked your error logs to see what errors are being recorded?

_________________
Regards, Dave Global Moderator
Your question has likely already been answered - Search the forums & the documentation wiki first - and only then post your question!
http://www.kiwaniswest.org
http://www.faysgifts.com


Top
  E-mail  
 
Posted: Tue Jan 30, 2007 4:34 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
thx for your reply, Sir..

maybe I'm too foolish, I'm sorry.. But, where is the Error Log?
coz I can't find it.. I'm sorry..  :'(

I find Error Log at CPANEL, but it's empty..

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Tue Jan 30, 2007 4:36 pm 
User avatar
Joomla! Master
Joomla! Master
Offline

Joined: Sun Oct 02, 2005 12:50 am
Posts: 12363
Location: Omaha, NE
Without defined errors, it is difficult to trouble shoot your problem. Try adding this command to your .htaccess at the root level
Code:
php_value memory_limit 16M

_________________
Regards, Dave Global Moderator
Your question has likely already been answered - Search the forums & the documentation wiki first - and only then post your question!
http://www.kiwaniswest.org
http://www.faysgifts.com


Top
  E-mail  
 
Posted: Tue Jan 30, 2007 4:45 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
where is the ussualy place for the Error Log, Sir? ???

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Tue Jan 30, 2007 4:47 pm 
User avatar
Joomla! Master
Joomla! Master
Offline

Joined: Sun Oct 02, 2005 12:50 am
Posts: 12363
Location: Omaha, NE
snaky wrote:
where is the ussualy place for the Error Log, Sir? ???


The cpanel error log would be sufficient.

_________________
Regards, Dave Global Moderator
Your question has likely already been answered - Search the forums & the documentation wiki first - and only then post your question!
http://www.kiwaniswest.org
http://www.faysgifts.com


Top
  E-mail  
 
Posted: Tue Jan 30, 2007 4:49 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
thx for your help, Sir.
got to sleep now, it's 00.00 AM
sleepy..  :pop

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Wed Jan 31, 2007 7:00 am 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
back again..
still no solution to this failed..

and the worst thing, I don't know where to find the Error Log.
coz the Error Log in the CPANEL is empty.

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Wed Jan 31, 2007 7:19 am 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
how if I extract the module, manual in my PC.
then I upload them to the server.
is it possible?

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Wed Jan 31, 2007 2:51 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
any idea to install module with manual installation?  ???

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Wed Jan 31, 2007 4:33 pm 
User avatar
Joomla! Explorer
Joomla! Explorer
Offline

Joined: Wed Jan 04, 2006 10:08 pm
Posts: 408
is you module the original provided by the designer or is a zip of all the modules and components for what you are tryign to install? the error msg is telling you there is no Install file for what you actually trying to install.

This happens when in the 2nd folder of the zip no xml file present unzip its contents on your desktop and see what you get. Perhaps if this module is free ware link it here for me and ill take a closer look.

_________________
| Become a Certified L.S.P  User Today | LINK the sites concerning the issues | SEARCH the forums first to find the answers | POST your questions with clear titles |


Top
   
 
Posted: Thu Feb 01, 2007 5:28 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
it is a virtuemart module.

i host joomla at 2 different server, the old one use safe mode off, the another one user safe mode on.

with the safe mode off, I can install VirtueMart module well.
but with the safe mode off, I can't install it.

that's my problem.

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Thu Feb 01, 2007 5:34 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
these are the error messages..

[Thu Feb  1 23:31:10 2007] [error] PHP Warning:  putenv() [function.putenv]: Safe Mode warning: Cannot set environment variable 'LANG' - it's not in the allowed list in /home/tok10000/public_html/includes/phpgettext/phpgettext.class.php on line 75
[Thu Feb  1 23:31:10 2007] [error] PHP Warning:  putenv() [function.putenv]: Safe Mode warning: Cannot set environment variable 'LC_MESSAGE' - it's not in the allowed list in /home/tok10000/public_html/includes/phpgettext/phpgettext.class.php on line 74
[Thu Feb  1 23:31:10 2007] [error] PHP Warning:  putenv() [function.putenv]: Safe Mode warning: Cannot set environment variable 'LC_ALL' - it's not in the allowed list in /home/tok10000/public_html/includes/phpgettext/phpgettext.class.php on line 73
[Thu Feb  1 23:31:10 2007] [error] PHP Warning:  putenv() [function.putenv]: Safe Mode warning: Cannot set environment variable 'LANGUAGE' - it's not in the allowed list in /home/tok10000/public_html/includes/phpgettext/phpgettext.class.php on line 72

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Sat Feb 03, 2007 6:56 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
I have 2 different server, the one work with install module, the other no.

the ok server :
Linux papua.xxxxxxx.com
Joomla! Register Globals Emulation: OFF
Register Globals: ON
Magic Quotes: ON
Safe Mode: OFF
File Uploads: ON
Session auto start: OFF

don't work server :
Linux bali.xxxxxxx.com
Joomla! Register Globals Emulation: OFF
Register Globals: ON
Magic Quotes: ON
Safe Mode: ON
File Uploads: ON
Session auto start: OFF

that's it, please somebody help me. GOD bless.

_________________
I Love JESUS


Top
  E-mail  
 
Posted: Fri Feb 09, 2007 6:26 pm 
User avatar
Joomla! Apprentice
Joomla! Apprentice
Offline

Joined: Sat Oct 14, 2006 4:57 pm
Posts: 16
Location: Indonesia
Problem Solved with Safe Mode setting set to Off.  :-*
Thx to anybody who helped me.. GOD bless..

_________________
I Love JESUS


Top
  E-mail  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 19 posts ] 

Quick reply

 



Who is online

Users browsing this forum: No registered users and 14 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group