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Hello

i'm using NetRegistry hosting company with my site i'm using joomla1.0

when i try install it i got error messege that database user name and password not correct

although i put every thing correctly

do any one have any idea how i can solve this?

Thanks in advance

Did you create the MySQL database from the web hosting control panel?

yes sure i create it and creat user name and password but every time alert messege telling me it's not correct username or password although i'm using right one's

Are you able to SSH to the site and connect to the mysql database using the database details?

what the meaning of SSH sorry i'm new in this

here's what's happen

when i try install joomla in data base part i wrote the DB user & password then DB name exactly as it is in the c panel

but i got a messege telling me that user7 pass word not correct although i put them exactly as they created

Did you say you are using the CPANEL control panel? Make sure you enter the entire username such as yourdoma_user instead of just user. You can view this from the cpanel control panel under MYSQL DATABASES. Info on what SSH is is at http://en.wikipedia.org/wiki/Secure_Shell

Hello

yes i did all what you said but still got this message

the username and password you ared provided incorrect

Open a support ticket with your host and make them aware of the problem.

thanks i will

but i have another question

did you know how i can make advanced search in my joomla site i'm using joomla 1.0.15

Thanks in advance

Publish the search module under MODULES > SITE MODULES

Hello

i want make it a link in the main menu not a mosule in the side you got my point?
Thanks

Then link to a page that you are displaying that module on.

Hello

Here is the information I received from client webhost:


The server you should be connecting to is mysql-3.storethru.com or mysql-3.netregistry.net (they are the same).

We do not use CPanel for domain/database administration. Administration is done via our inhouse developed interface called "The Console". Database administration is done via phpMyAdmin (available from within the console), and of course, ftp access is provided so that you can upload/download files to your directory.

The console URL is https://theconsole.netregistry.com.au/?grc=GOAAAM

i don't understand what is the problem or what i suppose to do

any help plz

Thanks