After Upgrade - blank page in the front and backend!

ebodesign · **Joined:** Fri Jan 27, 2006 12:59 pm **Posts:** 3

Hi,

I have just upgraded my Joomla 1.0.7 website to 1.0.13.

I followed the instructions (backing up the site, set it to offline, copy patch joomla upgrade 1.0.7 to 1.0.13) but after I finished I am getting a blank page in the frontend and backend of the site.

Can anyone help please!

Thanks.
ebo

leolam · **Posted:** Fri Feb 01, 2008 6:30 am

did you overwrite coincidentally your configuration.php?

ebodesign · **Joined:** Fri Jan 27, 2006 12:59 pm **Posts:** 3

No, I didn't, the configuration.php is the same file.
I use joomlaCloner to clone the site to a backup directory in the root. After testing the site to make sure its been cloned and working from the backup (http://www.maysite.com/backup/) then I have copied the pache Joomla 1.0.7 ---> 1.0.13

Once I have done this I am getting is a blank page when I go to view http://www.maysite.com/backup
I can see the joomla login page to administrator http://www.maysite.com/backup/administrator but when I try to login I am getting a blank page instead of the administrator control panel.

I read in the form that it could possibly be an FTP problem of not uploading all the files, but I made sure that all the files were uploaded without any errors.

I am a bit lost and not sure what to do next

Thanks again for your help.

ebo

bwaggoner · **Joined:** Wed Feb 06, 2008 1:27 pm **Posts:** 1

Did you solve your problem?

I noticed that you are back up and running. I'm having the same issue and am wondering how you did it.

SuperFlies · **Joined:** Sat Dec 16, 2006 11:38 pm **Posts:** 56

I am also having this issue. Everything worked well with the program except now the front page is as white as the falling snow. No source or anything... any advice?

Thanks in advance,

Jim

Sparky2929 · **Joined:** Tue Jul 22, 2008 7:09 pm **Posts:** 15

Yeah, I'm trying to go from 1.0.12 to 1.0.15. After the copy, not one byte of HTML is being generated. I'm doing a diff to see what could cause a catastrophic failure like this. Thank god I have my 1.0.12 backed up. Maybe I'll try going from 12 to 13 to 14 then to 15 to see what happened. :'(

Sparky2929 · **Joined:** Tue Jul 22, 2008 7:09 pm **Posts:** 15

Hmmm even when I go from 1.0.12 to 1.0.13. All I get is a blank page.....

Sparky2929 · **Joined:** Tue Jul 22, 2008 7:09 pm **Posts:** 15

Ok, kinda embarrassing, but maybe this will help someone else.

I have Joomla running on MAMP on OSX. The instructions to upgrade Joomla are pretty simple, just copy paste the files into the root directory, and done.

Unlike Windows XP/Vista, copying a folder that has the same name as the destination folder results in the complete replacement and destruction of the destination folder. Simply put, OSX doesn't believe in merging/overwriting specific files in subdirectories. you have to either use rsync or some other merge app to do this.

So I just dragged everything to my VMWare Windows session, and did the "normal" merge there. So would be nice if the official patch FAQ sticky would throw a hint about this...

x126 · **Joined:** Sun May 07, 2006 8:24 pm **Posts:** 247

Did anyone solve this blank white page issue?

I am runing the same site in 2 locations

1 uses a temp URL and the OTHER an IP

the IP version works fine -
But the temp url version has a blank white page on the front end - but the admin area works perfectly

any insight would be appreciated

parajoom · **Joined:** Fri Mar 30, 2007 5:10 pm **Posts:** 15

I moved a site online after creating it in my local WAMP. Later I encoutered an error message, for which i found the solution in the forum to change the absolute path in the configuation.php. However, now the error lines have disappeared get nothing but a WHITE blank page in both frontend and backend. Any assistance to overcome this is highly appreciated
Thanks in advance
PARAjoom

x126 · **Joined:** Sun May 07, 2006 8:24 pm **Posts:** 247

For me the issue was a module table in the DB - I dropped them from the DB and had to reinstall a few modules

hope that helps a bit

xiphias · **Joined:** Fri Aug 11, 2006 10:19 am **Posts:** 11

Still no one with a good sollution for the blank administrator after login? All I see here is a lot of people with the problem but no fixes.

I recently moved my site from one server to a new server. Frontend works fine, administrator login is shown, enter my details and all I get is a blank page without any source.

I then checked my configuration.php and changed the $mosConfig_absolute_path and $mosConfig_cachepath to the new servers file locations. Still no succes. I then applied the 1.0.13 -> 1.0.15 patch but also no result.

Logging in on the frontend and editing content there works fine, but I can't add new items or do any super administration.

Any ideas?

xiphias · **Joined:** Fri Aug 11, 2006 10:19 am **Posts:** 11

Well, found out what our problem was. The web user didn't have access to the php sessions folder. we created a sessions folder within the php folder and gave everyone FC on the sessions folder and now the Administrator works fine.

dohertyboy · **Posted:** Sun Dec 14, 2008 7:11 pm

Hello,

I am also getting a similar problem after moving site on my site. It was done with SHL script and I can confirm that all files have made the move. Originally I didn't move the database as I was told that since it was on the same server, it wouldn't be necessary. To cross it out as a potential solution, I made a new database in the profile on Plesk and populated it with all the data.

>> still getting a white page on index page, can load up the administrator page, however once details are entered - I transfer to another white page. (no source code available either_)

Have now had to put up a temp, index.html page so the site looks live.

I am desperate to resolve this issue but as yet can not and probably will not find it alone. It seems that this has happened to a few people and would therefore probably be a good idea if one of the joomla admins could post some clues as to why or how this happens with recommendation as to how to resolve it.

Migrating and upgrading Joomla always seems like a daunting issue

elproducto · **Joined:** Tue Feb 07, 2006 7:24 am **Posts:** 12

I think it has something to do with the permissions. I had a problem where I was unable to view the menus at the top of when logged into Joomla Administrator. So I changed permission to all the files in my Joomla folder to 755 and now my site is coming up blank also.

pintobuck · **Joined:** Tue Mar 06, 2007 9:39 am **Posts:** 84

I upgraded from v.1.0.12 to v.1.0.15 and had a somewhat similar problem.
I found my problem was that I had copied 3 index pages from the upgrade patch to the wrong location. I had copied Administration index pages (index.php, index2.php, index3.php) over my front end index page. Once I corrected that and got all the index pages in their correct location, both my front end and administration displayed properly.

aotash · **Joined:** Fri Jan 09, 2009 4:00 pm **Posts:** 1

I had same problem once: After migrating to new host my joomla frontend show blank page but backend show normal. I changed select box in backend:

Global Configuration - Server - Server Settings - Error Reporting to Maximum.

And refreshed my frontend. Now I can see PHP notice and warning error reports. It said that some files missed in some directories. I upload missed files and problem was solved.

May it helps, try

Varsys · **Posted:** Wed Mar 11, 2009 5:10 am

Try upgrading to the newest version. It will reset configuration files and update system files. That solved my problem!

florian g · **Posted:** Sat Mar 14, 2009 8:25 pm

Thanks Aotash.
I did what you said and some module's php files where wrong.
I deleted and copied again and my site appears from that blank page.
I spent a whole day trying to move a site from a server to another.
Thanks again.

daksys · **Joined:** Mon May 25, 2009 2:44 am **Posts:** 1

... This is just so stupid !!!
After a minor upgrade, got the totally blank front-end and back-end pages, not even a login...
After hours browsing the forums, poking the config file and re-loading the entire website I finally found that there was two pages a the root directory and /administrator directory called index.html (zero bytes).

Guess what, when your browser try to access the site, by default it process the .html instead of the .php
Simply removed those two files and .. Tadaaa.. The sites showed up !!!

Hope it helps

[s2jc]hyp · **Joined:** Tue Sep 01, 2009 1:42 pm **Posts:** 5

Hi. Yesterday I got a blank page after I transferred my website to another host. Did a couple of searches and found out (finally!) how to turn on maximum error reporting for php. in the administrator site->global configuration->server->error reporting should be set to maximum. Then you can see exactly what's the reason for the malfunction.

In my case, as usually happens when transferring between different hosts, I had a "Parse error: syntax error, unexpected T_OBJECT_OPERATOR..." due to incompatibility between php4 and php5 when it comes to referencing a property of an object that is returned from a method of a certain class. for example when checking for current menu in the index file of the template I have:

Code:

$menu = & JSite::getMenu();
...
if($menu->getActive()->id!='28') // errors out with unexpected T_OBJECT...
...

because php4 doesn't suppport the ()-> syntax the solution is to assign the returned object to a temporary variable:

Code:

$temp =  $menu->getActive();
if($temp->id!='28')
...

Wish all you guys less debugging time. Cheers!

tservers · **Joined:** Fri Apr 11, 2008 11:36 pm **Posts:** 48

x126 wrote:

For me the issue was a module table in the DB - I dropped them from the DB and had to reinstall a few modules

hope that helps a bit

After two weeks off and on searching and trying to fix my blank control panel, I found the problem. It was just like the post from the quote above for me. It was a module that caused the problem.

The module that caused my problem was Missing Metadata Items. The module isn't faulty, it's just that I had too many articles that had missing metadata. I get hundreds of articles submitted to my site per day, and the log in the control panel just got too large.

So, if you can't seem to fix your blank admin control panel, then you'll need to recall if you're using any modules in the control panel that may be getting big in the database. If you suspect a module, then delete any tables for that module, then refresh the admin page again. It worked for me.

Hope that helps!

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