Contact Us Doesn't Send Email

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danlee58
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Contact Us Doesn't Send Email

Post by danlee58 » Sat Jun 18, 2016 1:22 am

I have a mature Joomla 1.0 website. It has been working well for a long time, but now Contact Us doesn't send an email message to the selected individual. There are no error messages, and I don't know where the email goes.

How can I find what happens to the email?

I am using PHP Version 5.3.3

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Templatemesh
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Location: Chennai, India
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Re: Contact Us Doesn't Send Email

Post by Templatemesh » Sat Jun 18, 2016 11:46 am

1. Login into your Joomla Dashboard.

2. Click on "System", "Global configuration".

3. Choose the mail server configuration from "Server" tab and find the "Mail settings" section:

Here check whether you select 'PHP Mail' or 'SMTP'. If you are select SMTP then see this video tutorial https://www.[youtube].com/watch?v=4cx72odOSt4

danlee58
Joomla! Intern
Joomla! Intern
Posts: 66
Joined: Mon Mar 05, 2007 2:07 am

Re: Contact Us Doesn't Send Email

Post by danlee58 » Sun Jun 19, 2016 12:57 am

I have selected 'PHP Mail'. This was under the 'Mail' Tab, not the 'Server' Tab.

danlee58
Joomla! Intern
Joomla! Intern
Posts: 66
Joined: Mon Mar 05, 2007 2:07 am

Re: Contact Us Doesn't Send Email

Post by danlee58 » Thu Jul 07, 2016 1:49 am

Contact Us does work for all domains except for @yahoo.com. If the sender's email address is (name)@yahoo.com, the message doesn't go through, but if the sender's email address is @gmail.com, or any other domain, the message does go through.

I think the problem is in com_contact/contact.php. Specifically in the vcard function.

I need some way to debug this module, to find why the message doesn't get sent, when a Yahoo domain is in the sender's address.

danlee58
Joomla! Intern
Joomla! Intern
Posts: 66
Joined: Mon Mar 05, 2007 2:07 am

Re: Contact Us Doesn't Send Email

Post by danlee58 » Wed Jul 13, 2016 12:34 am

Templatemesh wrote:1. Login into your Joomla Dashboard.

2. Click on "System", "Global configuration".

3. Choose the mail server configuration from "Server" tab and find the "Mail settings" section:

Here check whether you select 'PHP Mail' or 'SMTP'. If you are select SMTP then see this video tutorial https://www.[[youtube]].com/watch?v=4cx72odOSt4

I have selected 'SMTP'. The [[youtube]].com link doesn't work.

danlee58
Joomla! Intern
Joomla! Intern
Posts: 66
Joined: Mon Mar 05, 2007 2:07 am

Re: Contact Us Doesn't Send Email

Post by danlee58 » Wed Jul 13, 2016 12:43 am

Is there another version of com_contact for Joomla 1.0?

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Templatemesh
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Posts: 44
Joined: Wed Jun 25, 2014 6:40 am
Location: Chennai, India
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Re: Contact Us Doesn't Send Email

Post by Templatemesh » Sat Jul 16, 2016 5:03 am

danlee58 wrote:
Templatemesh wrote:1. Login into your Joomla Dashboard.

2. Click on "System", "Global configuration".

3. Choose the mail server configuration from "Server" tab and find the "Mail settings" section:

Here check whether you select 'PHP Mail' or 'SMTP'. If you are select SMTP then see this video tutorial https://www.[[[youtube]]].com/watch?v=4cx72odOSt4

I have selected 'SMTP'. The [[[youtube]]].com link doesn't work.
Please click here for Joomla SMTP tutorial
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https://pcmshaper.com/


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