i click on any products, nothing came out but blank page!

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monkeysu
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i click on any products, nothing came out but blank page!

Post by monkeysu » Fri Jun 22, 2012 5:33 am

Hi everyone!

Currently i faced 2 problems, please can anyone of you help me solve?

1) Previously my site was all along doing very well but recently something happen to my site. When i click on any products, it didnt show any of my products detail but only blank page. i don't know what actually happen..Please go to my site if you would like to understand more. www.icmimobile.com

2) Because of my previous problems, i tried to set my site under maintenance. but when i click on offline under global config and save, it show me blank page with the URL : www.icmimobile.com/administrator/index.php. Which happen to be the same problem i faced of my front end. Any kind soul willing to help me out with it? Thank you so much for reading.

Alan

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subrat
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Re: i click on any products, nothing came out but blank page

Post by subrat » Fri Jun 22, 2012 5:48 am

which version of joomla are you using, what is the php version, please give all details.
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monkeysu
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Re: i click on any products, nothing came out but blank page

Post by monkeysu » Fri Jun 22, 2012 7:05 am

My joomla current version is 1.5.25. I don't know how to check whats my php version, do you mind guiding me?
And i had try to click on System Info, but it also give me a blank page which cause me unable to check the version of the php.

And really thanks for your reply.

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subrat
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Re: i click on any products, nothing came out but blank page

Post by subrat » Fri Jun 22, 2012 7:36 am

create a php file and put the code "<?php phpinfo() ?>" without the quotes inside the body and upload to the server and browse to it and it will give you the server php information. once you have got the information, please delete it from the server.
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monkeysu
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Re: i click on any products, nothing came out but blank page

Post by monkeysu » Fri Jun 22, 2012 7:44 am

Thank you so much.. And ya i found my version for both joomla and the php.

Joomla version 1.5.25,
PhP Version 5.2.17

Please help me with the problems that i had faced. Really thank you so much.

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subrat
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Re: i click on any products, nothing came out but blank page

Post by subrat » Fri Jun 22, 2012 8:05 am

you can pm the access to me and I can have a look. would require ftp access too.
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monkeysu
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Re: i click on any products, nothing came out but blank page

Post by monkeysu » Fri Jun 22, 2012 8:08 am

Sure Thanks!

monkeysu
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Re: i click on any products, nothing came out but blank page

Post by monkeysu » Mon Jun 25, 2012 7:41 am

Still unsolve.. =(

monkeysu
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Re: i click on any products, nothing came out but blank page

Post by monkeysu » Wed Jun 27, 2012 6:25 am

Anyone willing to help me please? I still need help with it..


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