Joomla not loading

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oleymedia
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Joomla not loading

Post by oleymedia » Wed Oct 08, 2014 11:25 am

I have been asked to look at a website that is not loading: http://www.mtwilson.com.au/

The error is
Parse error: syntax error, unexpected T_CONSTANT_ENCAPSED_STRING in /home/mtwilson/public_html/administrator/components/com_jaclplus/jaclplus.class.php on line 59

I assume that the component is not compatible BUT i can't access Joomla to deactivate it.

What do I do??? How can I bring the website back up?

I'm a wordpress user so this would normally be as simple as renaming the directory in 'plugins' but i've tried that and no luck...

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Re: Joomla not loading

Post by itoctopus » Wed Oct 08, 2014 2:36 pm

You have to fix the code in the above file. You can just FTP to the website and fix the code.

Another way to fix this problem is to disable the module from phpMyAdmin.
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oleymedia
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Re: Joomla not loading

Post by oleymedia » Wed Oct 08, 2014 8:57 pm

Can't fix the code - it's encrypted file with ion cube - there is no line 56

That's exactly what I am trying to do and why I posted here - how do I disable with phpmyadmin???

I set components.enabled = 0 but that did nothing

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Per Yngve Berg
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Re: Joomla not loading

Post by Per Yngve Berg » Wed Oct 08, 2014 9:42 pm

What version of 1.5.x are you running?
What happened when it ceased working, where there an upgrade of php on the server?

It's probably a Plugin. Look in the Plugins Table with phpmyadmin.

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Re: Joomla not loading

Post by oleymedia » Wed Oct 08, 2014 10:02 pm

Yes, PHP was upgraded.

/** @var int Main Release Level */
var $RELEASE = '1.5';
/** @var int Sub Release Level */
var $DEV_LEVEL = '25';

I will check plugins - I assume I just switch enabled to 0?

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Re: Joomla not loading

Post by oleymedia » Wed Oct 08, 2014 10:07 pm

Nope, no plugin with that name...

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Re: Joomla not loading

Post by Per Yngve Berg » Wed Oct 08, 2014 10:39 pm

jaclplus is not compatible with that version of php. Can you step back?

Core files may be hacked by the component. The site may be difficult to migrate to a newer version of Joomla.

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Re: Joomla not loading

Post by oleymedia » Wed Oct 08, 2014 11:03 pm

Yes, I know it's not compatible - that's why I'm trying to deactivate it!

Wow! Talk about a major pain in the neck! How do people tolerate Joomla? It is torture!

I finally got the website up and running but it was by debugging every line of code until I found the problem. I've probably really hacked it but it's working

1. I set components.enabled = 0 for component: JACLPlus
2. I moved directory components/com_jaclplus to components/com_jaclplus-OFF
3. I moved administrator/components/com_jaclplus to administrator/components/com_jaclplus-OFF

The error disappeared but the frontend was blank - not a single error message.

I was able to login to the backend but there were errors (timezone related which could be fixed) - Backend working fine... BUT the frontend was still blank...

I went through index.php testing every line... I finally found that by commenting this line (about 48):

//$mainframe->triggerEvent('onAfterInitialise');

That the website has come back up!

Wow! I'm sure there are problems with the website but at least it is working partially...

Now to go and convince the customer to upgrade (to Wordpress) and avoid these problems in the future.

Thanks everyone for trying to help

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Re: Joomla not loading

Post by Per Yngve Berg » Thu Oct 09, 2014 5:51 am

You cannot blame Joomla for problems caused by a 3. party Extension. This version of Joomla went EOL 4 years ago.
ACL where introduced into the core in version 1.6. Do they need granular permissions since this extension was installed?
The encryption of code is also violating the GPL License. I guess nobody wrote a bad extension for Wordpress.

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Re: Joomla not loading

Post by oleymedia » Thu Oct 09, 2014 6:55 am

I can blame Joomla for having a shitty, no, Non-existent upgrade path - basically start again and rebuild.
I can blame Joomla for having next to no resources available when you google search your problems
I can blame Joomla for a lot of things.
I can blame Joomla for

yes, wordpress can have the same problems but the resources and access to information is endless which means it can generally be resolved immediately ...


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