Cant send email. Smtp connect failed (TLS)

[yae]

Hello:

I can send mails using PHP functions (mailer: php). But now I need to send them using SMTP with TLS. Then, I configure these parameters in the backend, but I am getting this error

"SMTP Error! Could not connect to SMTP host."

I 've looked at log "php errors" in my hosting and I see these errors:

Code: Select all

PHP Warning:  is_writable(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/usr/home/xxxxxxxxxx.es/:/home/xxxxxxxx.es/:/usr/home/services/:/usr/share/php/) in /usr/home/xxxxxxxxx.es/web/libraries/joomla/filesystem/path.php on line 200

any idea?

[Per Yngve Berg]

/tmp is not included in your server's open_basedir. Contact your host.

[yae]

Hello:

This error is solved. I have updated "subject". But I still can not send emails with TLS . I can send emails via SMTP without TLS, but if I select TLS, returns this error: "SMTP Error! Could not connect to SMTP host."

My hosting provider says that this should be an issue of Joomla.

SMTP Authentication = Yes
SMTP Security = TLS or SSL
SMTP Port = 587 or 578
SMTP Username = [mail id]
SMTP Password = xxxxxx
SMTP Host = smtp.xxxxx.es or localhost

Returns error.

This:

SMTP Authentication = Yes
SMTP Security = NONE
SMTP Port = 578
SMTP Username = [mail id]
SMTP Password = xxxxxx
SMTP Host = smtp.xxxxx.es

works well.

But I need send secure mails

[Per Yngve Berg]

Is OpenSSL installed on the server?

[yae]

Yes.

[Per Yngve Berg]

There is no point in using TSL/SSL for sending mails internally in the server between the Joomla Web Server and the SMTP Server. If it goes over a network to another server yes, but not internally on the same server.

[yae]

to send encrypted mail to receiver. Ie.: from my host to Gmail. https://www.google.com/transparencyrepo ... ?hl=en-419

[Per Yngve Berg]

The transmission you are configuring is the transport between Joomla and the SMTP Server only. How it sent from the SMTP server to the mail Server of the recipient is configured at the mail server.

[yae]

Hello:

then, to send encrypted, is the task of hosting provider configure the mail server?