Joomla! Discussion Forums



It is currently Mon Nov 23, 2009 12:41 pm (All times are UTC )

 


Forum rules

Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.



Post new topic This topic is locked, you cannot edit posts or make further replies.  [ 1 post ] 
Author Message
Posted: Sun Oct 14, 2007 7:02 pm 
User avatar
Joomla! Champion
Joomla! Champion
Offline

Joined: Wed Aug 17, 2005 10:27 pm
Posts: 6262
Location: Kent, England
In order to get the help you need as quickly as possible, please include the following information in your post.
This will eliminate the need to ask the same questions over and over, and will narrow the issue down for anyone trying to help you.

Title: Make it representative of the issue – Do not just say Help or RCx is broken – State the Component, Module, Plugin, or function that the problem relates to and what the issue has been. Linking an Article – wrong URL displayed. Installation Step x – Errors reported.

Within the post please advise the following details -

In ALL new topics (or if joining a Topic with the same problem)

Release version: 1.0.x or 1.5.x and replace x with minor number (Currently 1.5.3) or SVN

Localhost – What package you are using XAMPP, WAMP for example. Remote Host – shared host or dedicated server, Windows or Linux Server

System Information: PHP, Apache/IIS, MySQL and version numbers for each (very important!)

Your OS: Windows XP/Vista/WinServer, Linux +distribution name, Mac OSX

The problem in detail: What you were trying to do, what the errors were, what did happen for example.

What you have tried to solve the issue: Different data input you have tried, changing settings,

What searches you have done/information that may be related:

Add screenshots to the post: A picture is often better than a thousand words! Click on Additional Options bottomleft of the editor screen when adding a post and add the images from there rather than inserting a link to a picture.

Avoid posting site links to your own web site: (Unless specifically requested to do so)

If an existing installation - What Extensions have been added

If using Extensions are these 1.0/1.5 Legacy Mode (and has the Legacy Plugin been enabled)

Is .htaccess file in use? :

What settings are currently set?:

Add anything else of relevance:

Change the Message Icon: Once you (hopefully) get the answer to your query always Modify your original post and change the message icon to SolvedImage this helps others who may have the same/similar problems. (There is a time limit to editing your own posts of approx 1 week though :( )

Thanks

_________________
Andy Wallace Author of the J! 1.5 Installation Manual http://joomlacode.org/gf/download/docmanfileversion/664/17471/1.5_Installation_Manual_version_0.5.pdf
Joomla! Day UK 2009. Visit the official site http://joomladay.org.uk
Register at the site to receive regular updates.


Top
   
 
Display posts from previous:  Sort by  
Post new topic This topic is locked, you cannot edit posts or make further replies.  [ 1 post ] 

Quick reply

 



Who is online

Users browsing this forum: CEOofFun, Exabot [Bot], grayz, zombies and 72 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group