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I have problem with a joomla site. When I updated the frontpage and saved it. It seemed to save it okay but when I checked the frontpage the menus were there but the content was blank. All the other pages were okay. After trying everything I could think of I went to reload Joomla 1.5.25 but the outcome was that after loading for a while it indicated a fault. I went to load the page again but now the site had gone down and not only that site but every one of my sites (joomla, wordpress, html) were not loading.
When I finally tried to load the administration site for russellislandbb.com.au, which was the site I initially had a problem with, it loaded partially giving me this message:


"PLEASE REMEMBER TO COMPLETELY
REMOVE THE INSTALLATION DIRECTORY.
You will not be able to proceed beyond this point until the installation directory has been removed. This is a security feature of Joomla!.
Click here when the directory has been removed."

I am totally baffled. Can anybody please HELP ?

P.S. (I am still able to access cpanel. I am not sure but it appears I may have, in the root directory, more than one copy of all the sites including woedpress and html site)

Hi,

Was the site ever up? Please explain what you mean by "load" and "reload"

And can't you simply delete the /installation/ directory if it is still there?

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The site has been up and running for years. It was working just fine before. Never had a problem like this. I recently found a virus on our hosting panel which we removed and it was recommended that we reload the joomla software over the top of the current joomla. We did not do this because the site seemed to operate okay until today. We first made changes to one of the inner pages (not frontpage), which gave no problems. Then we made changes to the frontpage and saved it. When we then checked the frontpage, as we usually do after making changes, the page had no content and nothing we did restored the content even though the content was visible in the administration. We then went to update joomla and started to reload joomla on top of the old one. The site reloaded for a while and then suddenly brought up the error we showed and we have not been able to access either the website pages or the administration side of it.
P.S. we have our other sites functioning now. Only this one site and its administration is not functioning.

Again: Can't you simply delete the /installation/ directory if it is still there? (for example via FTP)

If you overwrote the old files with a new set of Joomla files, you may very well have put back the installation files. They are in the standard install packe of files. You should delete the whole /<siteroot>/installation directory.

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Please remove the folder "installation"
The message "http://www.russellislandbb.com.au/installation/index.php" shows that your installation folder is still present. DELETE that!

Next: In case of hacks > You need to follow all steps as outlined viewtopic.php?f=432&t=475313

Leo

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thank you leolam and janaf
just got up 4.30 am
found a main installation and moved it to an inactive folder and the site and admin site are up, but still got original problem as described below:
------------------------
I have problem with a joomla site. When I updated the frontpage and saved it. It seemed to save it okay but when I checked the frontpage the menus were there but the content was blank. All the other pages were okay. After trying everything I could think of I went to reload Joomla 1.5.25 but the outcome was that after loading for a while it indicated a fault. I went to load the page again but now the site had gone down and not only that site but every one of my sites (joomla, wordpress, html) were not loading.
When I finally tried to load the administration site for russellislandbb.com.au, which was the site I initially had a problem with, it loaded partially giving me this message:


"PLEASE REMEMBER TO COMPLETELY
REMOVE THE INSTALLATION DIRECTORY.
You will not be able to proceed beyond this point until the installation directory has been removed. This is a security feature of Joomla!.
Click here when the directory has been removed."
--------------------------------------------
I got all the other sites back quickly, and now the problem joomla site, but the original problem persists.

the site in question is http://www.russellislandbb.com.au
toope

YES SO REMOVE IT!

http://www.russellislandbb.com.au/installation/

IT IS STILL THERE. REMOVE IT! DELETE IT! GET RID OF IT!

Both leolam and I have written that several times.



Until you have done that, there is nothing more anyone can do.
I give up. No more comments.

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You want replies? Search the forum. Most questions have been anserd many times. If not; what have you done, what do you want to do, what have you tried? Be clear and explicit!
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I did get rid of it. Then tried to upgrade from 1.5 to 1.7 and it has put that installation file back again but did not complete the upgrade.

You cannot "upgrade" Joomla 1.5 > 1.7. That is a full migration. So I hope you made a backup before you did your "upgrade" from the Joomla 1.5.25 site since you need that restored first. Than you go to the extension directory and download (and read the docs related!!!!) the extension jUpgrade which you need to migrate to Joomla 1.7 from a clean 1.5.25 site

Leo

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Yes we did do a backup and read the documentation about jUpgrade and downloaded the latest version of it. We also had the updated version of joomla 1.5.25 and then tried to upgrade to 1.7 and then everything shut down and we cannot even get into the admin area. I tried to upload an older upadate of the site via Filezilla but this did not help. So I ended up deleting all russellislandbb.com.au site and tried uploading a backup to the public.html. I still cannot access either the site or the admin part of it. If I can ever access my site again I will consider transferring it to wordpress where I have never had major problems like this with my other sites. But in the meantime I need to try to access the data that is on the crashed site.

Looking at the errors there is quite of list of them even in this backup.

I can understand your frustration but these things happen (which is obvious in this case) through human errors or hacks. I quote from your own post so blaming Joomla-CMS for this is not a first choice for me in this case.

You have made errors and now you must resolve them....If you do not get this restored you might want to have professional support helping you to restore the thing before you destruct even more (no offense but stating facts). Consider posting a support request in the professional services forum so you can get some pro help if your site cannot easy be rebuild from scratch viewforum.php?f=177

Leo

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Point taken Leo. I do find joomla frustrating in many ways and have done a very large site with wordpress recently. But I do like the for example your pluguns and how they can be checked out. Thanks Leo.
Cheers,

Remove the old configuration.php from the site before running the installation.