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Posted: Sat Nov 07, 2009 11:42 pm 
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Hi there all, set up a test bed for a site I wish to upgrade. I have done this successfully before, simply by downloading my directories, and reuploading them to a new location. Export my database, import into a new database (somewhere else). Well you know, been there, done that, been successful before, several times.

Not this time...

All of my configuration settings are correct as far as config.pho, I am connecting with the site, its on linux, so we see 755 on directories, and 644 on files on the "new" file server.

On the originating server, I am not 100% positive right off what the server type is, but the permissions via the FTP are showing-

775 directories,
config files are 474
regular files are 674

Its interesting, cause I keep thinking the files just aren't being accessed, or maybe I have a scripting conflict, I don't know, I have tried multiple things, turning off plugins, turning off sef, renaming htaccess, back to htaccess.txt, went through jos_components, and disabled some components, went to jos_modules, same thing there.. I just can't get this back up..any ideas?

All I am getting is a white screen and links..not errors, but links and little icons..I can browse, sort-of, but all the templating is missing, and all the modules, menus are gone..just lists of links.

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Posted: Sun Nov 08, 2009 3:50 am 
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Could be the absolute path? (only reason no error's were displayed perhaps?)

http://docs.joomla.org/How_to_find_your_absolute_path

Hope this helps!


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Posted: Sun Nov 08, 2009 8:04 pm 
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I checked into that and here is what my index.php says-
Code:
//ini_set('display_errors', 'On');

// Set flag that this is a parent file
define( '_JEXEC', 1 );

//special case redirects; ssl enforcement
require_once('redirect_router.php');

define('JPATH_BASE', dirname(__FILE__) );

define( 'DS', DIRECTORY_SEPARATOR );

require_once ( JPATH_BASE .DS.'includes'.DS.'defines.php' );
require_once ( JPATH_BASE .DS.'includes'.DS.'framework.php' );

JDEBUG ? $_PROFILER->mark( 'afterLoad' ) : null;


Does this look right?

I do want to note at first, I had php errors when I first uploaded, but only on the front end. The admin panel would come up, but without any templating. The errors I did have basically said router_php was missing, so I went and found it and uploaded it. Took the error messages away, but we still are back at square one almost, with no functionality or templating. Just a bunch of text and little teeny icons!

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Posted: Sun Nov 08, 2009 8:37 pm 
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Check your configuration.php file to see if the Live Site variable is set to the old url or an incorrect url. Try leaving it blank and test. Can you post a link to the site with the problem?


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Posted: Mon Nov 09, 2009 7:38 pm 
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I did check to see the live site variable, and it is blank. Here is the URL-

http://polarwebdesignak.com/development/movieguide

It also may be useful to point out that there is a javascript error that comes up when viewing the page. Here is that error-

Code:
Error: the xajax Javascript component could not be included. Perhaps the URL is incorrect?
URL: http://polarwebdesignak.com/development/movieguide/plugins/system/blueflame/xajax_0.5_beta_4/xajax_js/xajax_core.js


I can say this site didn't use module positions much, mostly javascript..

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Posted: Mon Nov 09, 2009 8:59 pm 
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At that URL get a popup:
Attachment:
1.jpg


Also, the following attached page error dump.

Hope this helps!


You do not have the required permissions to view the files attached to this post.


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Posted: Mon Nov 09, 2009 10:22 pm 
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Have you checked that this file is on your site and that there is not a permissions/ownership issue with it?
http://polarwebdesignak.com/development/movieguide/plugins/system/blueflame/xajax_0.5_beta_4/xajax_js/xajax_core.js
When I try to download the file I get a 404 error file not found.

I found a script on the page that would seem to set and error message if the file in question is not loaded within a set time limit
Code:
<script type="text/javascript" charset="UTF-8">
/* <![CDATA[ */
window.setTimeout(
function() {
  var scriptExists = false;
  try { if (xajax.isLoaded) scriptExists = true; }
  catch (e) {}
  if (!scriptExists) {
   alert("Error: the xajax Javascript component could not be included. Perhaps the URL is incorrect?\nURL: http://polarwebdesignak.com/development/movieguide/plugins/system/blueflame/xajax_0.5_beta_4/xajax_js/xajax_core.js");
  }
}, 2000);
/* ]]> */
</script>


Not that fluent with JavaScript so I don't know if that could be timing out before the file can download. A direct download from the link above though should not be effected by script on your page and that shows no file.


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Posted: Mon Nov 09, 2009 11:21 pm 
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Agree, this path is incorrect if a 404 was received for the path:
http://polarwebdesignak.com/development ... ax_core.js

File missing, path incorrect, or as stated a permissions problem
(But that normally gives a forbidden).
http://www.checkupdown.com/status/E403.html

Could check the directory / file permissions to be certain however:
http://docs.joomla.org/What_are_the_rec ... issions%3F

Would assume either the path is incorrect, or the xajax_core.js is missing or damaged.

Good luck!


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Posted: Tue Nov 10, 2009 4:44 am 
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I have checked to be sure the file was on the server-

http://polarwebdesignak.com/development ... ax_core.js

It was with 644 permissions and all the directories are 755, as recommended by Joooomie..

Quote:
I found a script on the page that would seem to set and error message if the file in question is not loaded within a set time limit


Does this have anything to do with the memory limit settings on the server?

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Posted: Tue Nov 10, 2009 5:03 am 
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If there are no spelling errors in the path or the file name then it could be an ownership issue. Check that the files are all owned by the same owner.


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Posted: Tue Nov 10, 2009 7:04 pm 
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I think I am leaning more to a mispelled or wrong directory setting in the files..

I have attached the template index.php file, and the xajax.php file which I located in
../plugins/system/

I also have the mozilla webmaster tool, and I took a look at the Javascript Error console, and I don't even know where to begin with that list. It was showing problems with many..


You do not have the required permissions to view the files attached to this post.

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Posted: Tue Nov 10, 2009 7:10 pm 
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I also got that error message off, I went into PHPMyAdmin and turned that stupid Blueflame Plugin off..

It doesn't show the error anymore, but I am still showing same stuff. Take a look now..

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Posted: Tue Nov 10, 2009 7:46 pm 
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This is not a standard Joomla template, it seems to use a lot of JavaScript to build the site. I checked the source on the home page and I do not see a link to CSS files for the site's style, and it looks like the site is missing its style CSS files. I found these links in the page source that may have the function of setting the site's style
Code:
<script type="text/javascript" src="http://www.polarwebdesignak.com/development/movieguide/templates/mg/js/compat.js" ></script>
<script type="text/javascript" src="http://www.polarwebdesignak.com/development/movieguide/templates/mg/js/sorting_table.js" ></script>
<script type="text/javascript" src="http://www.polarwebdesignak.com/development/movieguide/templates/mg/js/png.js"></script>
<script type="text/javascript" src="http://www.polarwebdesignak.com/development/movieguide/templates/mg/js/tooltip.js"></script>
<script type="text/javascript" src="http://www.polarwebdesignak.com/development/movieguide/templates/mg/js/rounded_corners.js"></script>

It seems that the site's template is in the templates/mg/ folder. Could it just be that the mg template is not selected in the Template Manager?

I looked at your index and ajax files and they both have error reporting turned on. I would think this is something that is only done during testing and development of a site, duh that might explain the development folder name :-[

I tried to download this file;
http://www.polarwebdesignak.com/development/movieguide/templates/mg/js/png.js
thinking it could be to load the image files for your site but I get a 404 not found error. Maybe you just do not have all the files for your sit loaded on the server.


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Posted: Tue Nov 10, 2009 8:20 pm 
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Attempt to validate the site:
http://www.w3schools.com/site/site_validate.asp

Hope this helps!


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Posted: Tue Nov 10, 2009 10:48 pm 
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Bjorg wrote:
Attempt to validate the site:
http://www.w3schools.com/site/site_validate.asp

Hope this helps!


I checked the validation for the CSS-

it said two files weren't found. I went on the server and checked. They were there with the 755 directories, 644 subdirectories, and the owner/group is all consistent for all directories and subdirectories across my entire server..

It has to be a spelling, or configuration setting for the file-path. This is driving me >:(

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Posted: Wed Nov 11, 2009 12:41 am 
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Since, the files were verified, the path must be incorrect.


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Posted: Sat Nov 21, 2009 11:14 pm 
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Got much closer, take a look now, got the template to come into place, and we can see bits of the site. I do know now that all the links aren't properly pointing to the subdirectory that the site is on. It goes to TLD, then adds the link w/o adding the "development" subdirectory.

I can get home now, missing virtuemart images of course, and each of the links is one subdirectory off, take a look- browse around the links and notice the missing subdirectory...

http://polarwebdesignak.com/development/movieguide

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