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Posted: Sun Sep 07, 2008 6:36 pm 
Joomla! Apprentice
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I'm stuck with the problem that is most likely not caused by your KL-RSSFEED plug-in itself, but affects it in a way that the feeds do not show on the web page.

I built Joomla 1.5.6 based web site on my home Ubuntu server. Under News section it has 24 pages with different RSS feeds. All 24 feeds worked fine on my home server, however, when I uploaded the site to my web hosting provider's server, 4 links out of 24 started showing blank pages. I noticed that all not working feeds are from http://feeds.feedburner.com

This is most likely related to web server configuration, but looks like my hosting provider has no enough expertise to resolve this.

I just wonder if anyone here has experienced something like that and if there is a solution for this problem. The site runs on Apache server under PHP 5.

The links I'm talking about are here:

Working example:
http://www.logmett.com/index.php?/News/ ... nches.html

Not working example:
http://www.logmett.com/index.php?/News/ ... lines.html

Any kind of help will be much appreciated.

Thanks.
Best regards.
//Boris


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Posted: Sat Sep 13, 2008 11:01 am 
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Joomla! Master
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Joined: Fri Aug 12, 2005 3:47 pm
Posts: 11676
Location: **Translation Matters**
Just found this post of yours.
Looks like it works now.
Could you share the way you solved this issue?

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Jean-Marie Simonet / infograf · http://www.info-graf.fr · GMT +1
Qui vult dare parva non debet magna rogare.
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Posted: Sat Sep 13, 2008 3:20 pm 
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Right, it works now and the reason is - I changed my hosting provider :) . No, this decision was not caused by non-working feeds ;) but by the number of outages they had in their network. I just got tired seeing my site down again and again. And btw this hosting provider is #1 in top 10 hosting providers' list in the USA. Their 24/7 support was useless, so whatever I describe below is based on my own attempts to fix the issue with limited access to server configuration. Here is what I found and tried to do:

Empty feeds problem was observed only with RSS feeds from feeds.feedburner.com. By saying "only" here I obviously mean only among the number of RSS feeds from different sources that I tested.
After searching Google I found few posting in different forums saying that feedburner.com requires certain additional information from the client to provide non-empty reply. They were mentioning User-agent field and I tried to change php.ini to embed it, but that still did not help.
Then as a workaround I added wget into cronjob on my home Linux box that is provisioned in DynDNS and can be accessed via FQDN from the Internet. I was saving the feeds locally in xml files and then my main web site was retrieving them from my home web server instead of going to feedburner.com. This worked just fine, however, as I've said earlier, all those outages forced me to move my site to another place and I've not been having this problem since then. I got rid of my workaround and everything works as it should.

My conclusion is that certain setting required by feeds.feedburner.com was missing on the server, but unfortunately I did not get chance to find which one.

If someone will stumble into this problem and find the solution, please post it here. Then, hopefully, KL-RSSFEED design team will be able to include it into one of the next releases.

Thanks.


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Posted: Sat Sep 13, 2008 4:20 pm 
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Joined: Fri Aug 12, 2005 3:47 pm
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Location: **Translation Matters**
lmcbmai wrote:
If someone will stumble into this problem and find the solution, please post it here. Then, hopefully, KL-RSSFEED design team will be able to include it into one of the next releases.


I am afraid I can't do anything concerning such issue as it is server side.
kl_rssfeed 1.5 uses Joomla simplepie engine and any feed displayed in 1.5 will with kl_rssfeed.
BTW, I updated it to scroll if you need. ;)

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Jean-Marie Simonet / infograf · http://www.info-graf.fr · GMT +1
Qui vult dare parva non debet magna rogare.
---------------------------------
Joomla! Translation Coordination Team


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