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Posted: Fri Jun 22, 2007 12:06 am 
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MMMedia wrote:
I can tell you most end users aren't going to offer for free what they have had to pay for.

You are right, most end users will not do that, but all it takes is one, and it's byebye to your business.

MMMedia wrote:
Also an idea the circumnavigate that whole thing, is for 3PDs to keep track of who they sell to.  If you aren't on the list of people who have purchased, you don't get support.  It isn't hard to make a searchable database that tracks your customers, and their identifying purchase details.  There are a number of proprietary software vendors that do this very thing.

So then what is my incentive (as a developer) to create high quality and easy to use extensions? Should I then purposefully implement bugs and make it so hard to use, that users have to choice but to pay for after-sales support? What of the vested interests of proprietary extensions developers to continue building quality extensions?

MMMedia wrote:
Most 3PDs that I have talked to, spend most of their time supporting their clients, and less time coding their actual softwares.  Business isn't going to change much for them, except that maybe before they give support they may have to add a step in verifying the purchase.

That's right, and to by very clear that is a bad thing, NOT the ideal situation at all. The ideal situation is that the developer creates an extension of such quality that it does not require alot of support, and he can spends more time upgrading his extensions.

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Posted: Fri Jun 22, 2007 12:08 am 
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marnijderr wrote:
I think the issue is stealing someone's hard work and offering that for free.

Yes?
Marni


Yes - the issue is that some 3PDs are concerned that someone will take their extension - and because of the GPL - that user will offer that extension to someone else - which, over time, will reduce their revenue.

In my way of thinking, that's wrong and from what RobS was saying, they make certain those extensions are not offered on the Joomla! Extension Directory. That, IMO, will go along ways to helping support the 3PDs.

It does make your head spin!

Amy :)

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Posted: Fri Jun 22, 2007 12:11 am 
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AmyStephen wrote:
Over time, it will be smart for 3PD's to migrate from software sales to service operations.

So where lies the developer's interest to create quality extensions? Shouldn't they, then, purposefully make their extensions hard to use and buggy so that they can spend all their time happily supporting end users for money, instead of doing what a developer should do: upgrading their extensions?

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Posted: Fri Jun 22, 2007 12:19 am 
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phil_roy wrote:
And I'm not sure if I'm saying teh same thing Marni, but to add to your statement and to respond to Amy when she said...

Quote:
Over time, it will be smart for 3PD's to migrate from software sales to service operations.


That, as an end user really worries me. 1...because I don't think many 3DPs will and it is a 'big ask'...2...because I'm not interested in paying for support or service...I'm interested in paying for product and I expect...and have mostly been overwhelmingly pleased (but not always)...that support be included.

Effectively, it's asking both 3DPs to change their business model and for users to support such an approach....when (going way back to a post I said somewhere) I'm not sure many users were unhappy with the model that had been in place.

Cheers,

Phil


Phil -

The change was not made because people were unhappy:P The copyright holders made this choice to better protect Joomla!.  It was a mistake to allow the non GPL-compliant extensions to begin with.

From the announcement:
Quote:
Joomla! is moving to ensure the future of the project by committing to compliance with the GNU/GPL license.  This decision reflects a lengthy introspection combined with legal considerations to properly secure the project in the spirit of Open Source. 


You know, the core team kind of cares about the future of this project! ;) Yes, it will take some adaptation on everyone's part for this change to be successful. But, it's not beyond this community's ability to do so.

With respect,
Amy :)

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Posted: Fri Jun 22, 2007 12:21 am 
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It may not be beyond our ability...but it may be beyond our willingness.

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Posted: Fri Jun 22, 2007 12:27 am 
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phil_roy wrote:
It may not be beyond our ability...but it may be beyond our willingness.


Totally agree. And it's not the unwillingness to adapt or change for something better. It's the unwillingness to do something illogical and detrimental to progress in general. I'll use a local quote we have to describe such situations: "Of course it is possible for a person to eat sh*t, but will you?" It's certainly within our ability to eat sh*t, but are you willing to?

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Posted: Fri Jun 22, 2007 12:28 am 
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phil_roy wrote:
It may not be beyond our ability...but it may be beyond our willingness.

Phil


Not mine! And, I'm guessing there be a number who will join me.  Hope you do, too!  :-*
Amy

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Posted: Fri Jun 22, 2007 1:34 am 
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Ok, here is how it's going to work now.


Look here: http://forum.joomla.org/index.php/board,48.0.html
You will find 3 new sub forums. These will allow you to post and receive replies where possible without fear of off-topic or personal attacks (we hope).

You have 3 choices:


The moderators thank you in advance for your cooperation and support in maintaining a measure of dignity and decorum on our forum.

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