URGENT my portal is down and filled with this characters

drale01 · Post by **drale01** » Wed Oct 22, 2014 5:50 am

Check my site http://bih.banke-biznis.com/

I can't reach backend and I don't know what to do.

Please help me

coding1 · Post by **coding1** » Wed Oct 22, 2014 7:41 am

set error_reporting to maximum in configuration.php file, then see error message.

Yiannistaos · Post by **Yiannistaos** » Wed Oct 22, 2014 7:48 am

Hello,

Maybe your website is hacked.

1) Edit the file configuration.php through your ftp and set your page offline.
2) Protect your joomla admin folder.
3) Change all passwords (joomla admin, cpanel/plesk, ftp, email etc.).
4) Update your joomla to the latest version.
5) Update all extensions in your latest version.

Try the above 5 steps and let us know about the result, please.

Thank you.

sander_v_bergen · Post by **sander_v_bergen** » Wed Oct 22, 2014 8:13 am

Did you change anything to your template code?
Looks like all of the content that should go in your <head> is moved to your <body>

drale01 · Post by **drale01** » Wed Oct 22, 2014 8:52 am

coding1 wrote:set error_reporting to maximum in configuration.php file, then see error message.

Done, and only I can see is

Strict Standards: Declaration of JCacheControllerPage::store() should be compatible with JCacheController::store($data, $id, $group = NULL) in /home/bankebiz/public_html/BiH/libraries/joomla/cache/controller/page.php on line 199

drale01 · Post by **drale01** » Wed Oct 22, 2014 8:55 am

Yiannistaos wrote:Hello,

Maybe your website is hacked.

1) Edit the file configuration.php through your ftp and set your page offline.
2) Protect your joomla admin folder.
3) Change all passwords (joomla admin, cpanel/plesk, ftp, email etc.).
4) Update your joomla to the latest version.
5) Update all extensions in your latest version.

Try the above 5 steps and let us know about the result, please.

Thank you.

1) I did it
2) how to protect. When I set folder to 444 I can't reach in backend att all
3) done
4) and 5) I can't reach to backand only blank page look: http://www.bih.banke-biznis.com/administrator/

drale01 · Post by **drale01** » Wed Oct 22, 2014 8:58 am

sander_v_bergen wrote:Did you change anything to your template code?
Looks like all of the content that should go in your <head> is moved to your <body>

I didn't. I can't reach administratio to see it

Webdongle · Post by **Webdongle** » Wed Oct 22, 2014 9:06 am

Have you been copy/pasting from Msword or similar ?

sander_v_bergen · Post by **sander_v_bergen** » Wed Oct 22, 2014 9:09 am

For permissions: http://docs.joomla.org/What_are_the_rec ... issions%3F

After that sort out your <head> and see if this helps. Might have to do with character encoding, see: http://stackoverflow.com/questions/2754 ... stion-mark

ionut · Post by **ionut** » Wed Oct 22, 2014 10:38 am

I don't know if you are using a pirated template or you've been hacked but looking at your page source code I can see some unusual links to betting related websites. You might want to investigate this.

Webdongle · Post by **Webdongle** » Wed Oct 22, 2014 10:48 am

ionut wrote:... I can see some unusual links to betting related websites. ...

And positioned off screen.

Code: Select all

<div style="position: absolute; top: 0px; left: -8000px;">The best bookmaker 
<a target="_blank" rel="dofollow" href="http://bet365.artbetting.co.uk/">bet365</a>
</div>

drale01 · Post by **drale01** » Wed Oct 22, 2014 4:26 pm

thank you all. I didn't solve it, my hosting company restore backup

Webdongle · Post by **Webdongle** » Wed Oct 22, 2014 4:44 pm

If you've been hacked then the backup could be compromised.

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