Joomla 2.5 Problem Fatal error : Class 'JConfig' not found

[ids_nour]

HI everybody, have a nice week-end,

Can someone help me in this critical problem

Both website and Admin are down

when trying to access the website, only 1 lign error is displayed :

Fatal error: Class 'JConfig' not found in ......../includes/framework.php on line 56

When trying to access the Admin Login page, same error :

Fatal error: Class 'JConfig' not found in ........./includes/framework.php on line 49

Any idea?
Regards

[numinousmedia]

I'd suggest re-uploading the latest Joomla Core Package, and overwriting any of the old files. That would be a great place to start, and would help you diagnose the problem. Try it, and let us know how your site responds once this upload and replacement is done.

[ids_nour]

I'd suggest re-uploading the latest Joomla Core Package, and overwriting any of the old files. That would be a great place to start, and would help you diagnose the problem. Try it, and let us know how your site responds once this upload and replacement is done.

Thx for your kind suggestion, however, shall i lose everything?

In fact it seems as it is the Jconfig Class that's missing.

Do you think I can find it on another server and try copy/paste it

Thx again
Regards

[ids_nour]

It seems the Jconfig class is missing

Any suggestion please?

[numinousmedia]

If you only replace the Joomla core, you should not lose anything. Your articles are stored in a database (separate from your Joomla core) and your extensions (templates, modules, plugins) should not be changed either. In other words, you are "updating" your site with the latest version of Joomla (even if it's supposed to be running with the latest version).

[ids_nour]

Dear Ryan,

Thx for your help.
However I need more help please. Are you suggesting that I should re-install Joomla? Or should I just override (replace or copy/paste from somewhere else)some files/directories.
Thx again for your kind help.
Regards
Nour

[humvee]

1. First and foremost create a backup of the web server and database server on your remote host.
2. Download a fresh copy of the Joomla Stable Package
3. Unzip this on your local pc using 7-Zip or similar
4. Delete the installation/ directory (absolute priority)
5. Upload the files to the same directory on your host where these files already exist and overwrite them, using an FTP client WinSCP or FileZilla.
6. Check the functionality of your site.

[ids_nour]

Hi everybody

So any working working core Package of Joomla 2.5 should work to overwrite the actual one right?

Here's what I'll try to do.

1. Copy all the actual directories (using ftp)
2. Rename directory "administrator" "admin-site"
3. Upload using Filezilla a working "administrator" directory
4. Check
if it works evaluate the site , evaluate Admin, modules etc.
if I still receive same error message go to 2. and proceed with the next directory
5. If the problem is fixed I'll let you know
If it doesn't work I'll tell how things have changed or if they didn't change at all

Have a nice week end and thx again
Nour

[Webdongle]

Forum Post Assistant Please

[ids_nour]

Dear friends,



It didn't work!

I have renamed all the directories (16) one by one.
administrator
archive
cache
cgi-bin
cli
components
docsite
images
includes
language
libraries
logs
media
modules
plugins
tmp

stats could not be renamed

And the 8 files located in the root directory.

I have uploaded eqivalent directories and files.

I still receive the same error messages.

Yes I have cleaned my browsers's cache.

I still can access neither the website neither the Admin login page

What do you think is to be done?

Any idea any thing to try?

Thank you very much
All the bests

[Webdongle]

Again I ask

Forum Post Assistant Please

[numinousmedia]

Who is your web host? And what sort of web hosting environment are you using (is it Linux? Windows? Apache?)

[ids_nour]

It's a UNIX environment

[ids_nour]

And webhost is iPage

[Webdongle]

@ids_nour

Forum Post Assistant Please

* edit *
Thank you for your PM ids_nour
Now I know that English is not your first language I will be more explanatory with my Posts.

[ids_nour]

Hi everybody

Glad to announce the problem has been solved.

I could access to the root using Filezilla and i could find my backup file.

Using Akeeba Kickstart i could restore everything.

Thx so much for your help and for your kind attention

We can invest on Joomla and the community is reliable

Cheers