Long waiting time for my website
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- Joomla! Apprentice
- Posts: 17
- Joined: Mon Jul 28, 2014 4:41 pm
Long waiting time for my website
Hello,
after two years, my website load fine. but from two week ago, it start to load very slowly.
I update all extensions, i try to resolve this by repair database but nothing change.
When you access it first time, it take more than one minute to load first bit, or show me "bo data received in google chrome" but after it's loading fine.
If is possible you can help me. URL is http://www.rwandasport.com
Thank you.
after two years, my website load fine. but from two week ago, it start to load very slowly.
I update all extensions, i try to resolve this by repair database but nothing change.
When you access it first time, it take more than one minute to load first bit, or show me "bo data received in google chrome" but after it's loading fine.
If is possible you can help me. URL is http://www.rwandasport.com
Thank you.
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- Joomla! Virtuoso
- Posts: 4025
- Joined: Mon Nov 25, 2013 4:35 pm
- Location: Montreal, Canada
- Contact:
Re: Long waiting time for my website
It might be that your website is hacked or that your hosting company implemented a limit on simultaneous connections on the firewall (SYN_FLOOD).
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- Joomla! Apprentice
- Posts: 17
- Joined: Mon Jul 28, 2014 4:41 pm
Re: Long waiting time for my website
Thank you for your idea,itoctopus wrote:It might be that your website is hacked or that your hosting company implemented a limit on simultaneous connections on the firewall (SYN_FLOOD).
what do you mean "hacked"??? i access all admin panel whithout any poblems, but admin panel also sometime load very slowly. Can you try to visit it? www.rwandasport.com
I'm using shared hosting on ipage server.
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- Joomla! Guru
- Posts: 586
- Joined: Thu Nov 25, 2010 9:38 am
Re: Long waiting time for my website
I strongly suspect your site has been hacked as it's trying to install a plug-in, for what reason I do not know.
Definitely needs further investigation.
Definitely needs further investigation.
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- Joomla! Apprentice
- Posts: 17
- Joined: Mon Jul 28, 2014 4:41 pm
Re: Long waiting time for my website
Thank you for your help.Potus001 wrote:I strongly suspect your site has been hacked as it's trying to install a plug-in, for what reason I do not know.
Definitely needs further investigation.
but what can I do now? some time i recive 502 Bad Gateway nginx. i have contact hosting company and they also told me that there is a problem in javascrit. none can help??
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- Joomla! Guru
- Posts: 586
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Re: Long waiting time for my website
Have you got a recent backup from just before the problem started?
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- Joomla! Apprentice
- Posts: 17
- Joined: Mon Jul 28, 2014 4:41 pm
Re: Long waiting time for my website
I think i have backup from two months agoPotus001 wrote:Have you got a recent backup from just before the problem started?
- oakmarklondon
- Joomla! Apprentice
- Posts: 49
- Joined: Fri Jul 25, 2014 1:18 pm
- Location: London, UK
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Re: Long waiting time for my website
Some other suggestions:
Check your server logs to analyse incoming traffic.
This may be caused by a DoS attack or exceptionally high traffic.
Do you have any other domains on the same server, if so compare the load time.
Did you try to access your website from different user devices? this may be a device/browser issue.
Please do let us know about your findings
Check your server logs to analyse incoming traffic.
This may be caused by a DoS attack or exceptionally high traffic.
Do you have any other domains on the same server, if so compare the load time.
Did you try to access your website from different user devices? this may be a device/browser issue.
Please do let us know about your findings
- oakmarklondon
- Joomla! Apprentice
- Posts: 49
- Joined: Fri Jul 25, 2014 1:18 pm
- Location: London, UK
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Re: Long waiting time for my website
Also a google tool that may answer some of your questions:
https://developers.google.com/speed/pagespeed/insights
https://developers.google.com/speed/pagespeed/insights
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- Joomla! Apprentice
- Posts: 45
- Joined: Sat Feb 15, 2014 3:33 pm
Re: Long waiting time for my website
I tried to check your site with http://fpt.pingdom.com/mosescollon wrote:Hello,
after two years, my website load fine. but from two week ago, it start to load very slowly.
I update all extensions, i try to resolve this by repair database but nothing change.
When you access it first time, it take more than one minute to load first bit, or show me "bo data received in google chrome" but after it's loading fine.
If is possible you can help me. URL is http://www.rwandasport.com
Thank you.
to find the time taking item, but your site is not loading at all there.
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- Joomla! Apprentice
- Posts: 45
- Joined: Sat Feb 15, 2014 3:33 pm
Re: Long waiting time for my website
Ok, pingdom test worked this time. It took 22 seconds for the initial server response. It is too much and possibly your server site is compromised. Where it is hosted by the way?
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- Joomla! Apprentice
- Posts: 17
- Joined: Mon Jul 28, 2014 4:41 pm
Re: Long waiting time for my website
thank you for your entersting to help me. It is hosted to ipage on shared server.theprocoder wrote:Ok, pingdom test worked this time. It took 22 seconds for the initial server response. It is too much and possibly your server site is compromised. Where it is hosted by the way?
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- Joomla! Apprentice
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- Joined: Mon Jul 28, 2014 4:41 pm
Re: Long waiting time for my website
Brother, i begin to agree that maybe my website is hacked. it's three days i can't login into administrator panel; i receive Username and password do not match or you do not have an account yet.
I try to change password in phpmyadmin, but not success. i'm in trouble
help me plz!
I try to change password in phpmyadmin, but not success. i'm in trouble
help me plz!
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- Joomla! Apprentice
- Posts: 17
- Joined: Mon Jul 28, 2014 4:41 pm
Re: Long waiting time for my website
Brother, i begin to agree that maybe my website is hacked. it's three days i can't login into administrator panel; i receive Username and password do not match or you do not have an account yet.Potus001 wrote:I strongly suspect your site has been hacked as it's trying to install a plug-in, for what reason I do not know.
Definitely needs further investigation.
I try to change password in phpmyadmin, but not success. i'm in trouble
help me plz!
- ladydevil
- Joomla! Intern
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- Location: Singapore
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Re: Long waiting time for my website
you try disabling all plugins.?