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essexstardust
PostPosted: Sun Apr 08, 2012 1:57 pm 
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Hi, I have uploaded Joomla 2.5 to my webspaae with One.com, All the files are on there but when i try and browse to it, it can't find the installation folder so that i can install it. I know I must be missing something really daft but just don't know what, any suggestions to save my sanity would be appreciated :-[ :laugh:


Last edited by humvee on Sun Apr 22, 2012 10:07 am, edited 1 time in total.
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jmuehleisen
PostPosted: Sun Apr 08, 2012 2:04 pm 
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Welcome to the Joomla forum!

Generally, if you point your browser to the place where you uploaded the Joomla files, it will just automatically run the installer.

What happens when you do go to your webspace? Do you get any screen or error at all?

You could also try going to http://mywebspace.com/installation and see if that finds the installer.

Let us know how it goes. We'll get you going!

And again, welcome to Joomla and the Joomla forum.

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essexstardust
PostPosted: Sun Apr 08, 2012 7:27 pm 
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Hi John, thanks for your kind welcome! This is what happens when I go to my webspace which is http://www.theweddingwagon.co.uk/installation/

NOT FOUND - The requested URL /installation/ was not found on this server.
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jmuehleisen
PostPosted: Mon Apr 09, 2012 3:09 am 
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Quote:
All the files are on there

When you say, all of the files are on there ... how are you accessing your files?

Are you using an FTP program ... or perhaps through your hosting control panel file manager?

And (if you can tell) what is the full "path" name to the files?

For example, on my server, it is often something like /home/john/public_html ... but this varies from server to server.

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essexstardust
PostPosted: Mon Apr 09, 2012 12:46 pm 
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I am accessing the files through the control panel on One.com, I have uploaded the files using Dreamweaver as FTP.

When i go into the control panel, the installation file seems to be in joomla/installation, does that make sense, I am starting to get very confused! :'(
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jmuehleisen
PostPosted: Mon Apr 09, 2012 12:59 pm 
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Hmmm. I can understand your confusion.

We just have to figure out the right path to these file.

I wonder if they might be one level above the public_html or htdocs folder (which is the root of the public side of your server).

Can you tell me the folders that are above your /joomla/installation folder?

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essexstardust
PostPosted: Mon Apr 09, 2012 2:06 pm 
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This is the folder that I uploaded, Joomla_2-3. There are no other folders above it
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essexstardust
PostPosted: Mon Apr 09, 2012 2:51 pm 
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Think I have solved it, I spoke to the web hosts and they told me to navigate to www.theweddingwagon.co.uk/joomla_2-3/index.php and it worked! The installation page appeared. Not sure i would ever have worked that out. thanks so much for trying to help me though, I am sure I will be back soon with more issues :-[
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jmuehleisen
PostPosted: Mon Apr 09, 2012 4:23 pm 
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I'm glad that you were able to find the installation folder.

By the way, you can rename that folder by using your FTP program if you would like ... to something a bit more simple.

If you do, though, you need to make 2 minor changes in your site Global Configuration ... the location of the "tmp" folder and the location of the "log" folder.

You would simply adjust them to the new folder name.

But I'm glad you are moving forward now.

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