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PostPosted: Wed Apr 25, 2012 4:53 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Tue Apr 24, 2012 8:02 pm
Posts: 9
Hello Joomla Experts :D

I'm installing Joomla on fresh domain with absolutely nothing else in the root directory.

My host is GoDaddy, and in the Pre-Installation Check the top (necessary) window says YES for everything. In recommended settings, Display Errors are On (recommended off), and Output Buffering is On (Recommended Off) - could either of those be causing my issue?

I am able to get through Steps 1-5 (Language, Pre-Install Check, Database connects fine, and FTP config - I elected to set it up and it connected fine)

HOWEVER! When I get to Step 6 (configuration), enter the site and admin info, and click next, the install seems to freeze. [b]Does this final step take an inordinately long amount of time to complete? I've left the window running for 20+ minutes with the little progress circle spinning in the middle, but it just won't finish the install.

Any help is very much appreciated. Thanks everyone!

Edit - Forgot to mention that the hosting is Windows-based, which GoDaddy support says may be part of the issue... something about permissions possibly not being set correctly... does that sound right to you guys?


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PostPosted: Wed Apr 25, 2012 6:42 pm 
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Joomla! Master
Joomla! Master

Joined: Wed Aug 17, 2005 10:27 pm
Posts: 14709
Location: Kent, England
Hi welcome to the forum ;)

zrich427 wrote:
My host is GoDaddy, and in the Pre-Installation Check the top (necessary) window says YES for everything. In recommended settings, Display Errors are On (recommended off), and Output Buffering is On (Recommended Off) - could either of those be causing my issue?

Unlikely, but they can easily be changed:

http://help.joomla.org/content/view/1945/304/ provides details of the process just replacing register_globals
with
Code:
display_errors Off
and
Code:
output_buffering Off


If this does not work you will need to speak to your host.

Quote:
HOWEVER! When I get to Step 6 (configuration), enter the site and admin info, and click next, the install seems to freeze. [b]Does this final step take an inordinately long amount of time to complete? I've left the window running for 20+ minutes with the little progress circle spinning in the middle, but it just won't finish the install.


No with the right information to hand it should take less than 5 minutes to complete the whole process.

Quote:
Edit - Forgot to mention that the hosting is Windows-based, which GoDaddy support says may be part of the issue... something about permissions possibly not being set correctly... does that sound right to you guys?

Possibly.

Can you confirm the server specifications: is it IIS or Apache and what versions of MySQL and PHP are running.

If it is a windows server then you do not need the FTP layer details. Go back and remove these details - or start again.

When you get to the MySQL step make sure to say to overwrite the files, as you do not need to back-up an empty database! (or even better still manually DROP the tables in MySQL first)


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