Need begining installation help

[muckky]

Trying to install joomla with no luck. This is for a new website where nothing has been created yet. Using Hosting.com as hosting company. First realized I needed to switch to Linux hosting to support Joomla, which I did. Still not able to install. I used Filezilla to xfr joomla install files from my computer to website. I've read beginners instructions and even bought Joomla Explained by Stephen Burge. Still can't see the language page to even get started. I have no idea what to do now.

[digitalsoul]

have you tried going to your domain using a browser? Any errors? It could also be an issue of where your domain is pointing to, what folder? Basing on your screenshot, your joomla files are in the root. Are you certain that your domain is configured on your CPanel to point to the root?

Please elucidate to be able to help you further.

[muckky]

I did try to open up in browser. I went to my website name/installation and got this:

The website declined to show this webpage
HTTP 403
Most likely causes:
•This website requires you to log in.

But doesn't give me a link or anywhere to login.
Not certain if my domain is configured to point to root. How would I check that?

[digitalsoul]

403 error mostly means you don't have an index or a homepage file on the server, so possible your files needs to be on another folder. However, you can try to coordinate with your web host first and let them check on what folder your domain is pointing to. You can also let them check the file permission of your index.php if it has enough rights to run. 644 file permission will be good.

[muckky]

Thanks, I'll try with hosting company.

[humvee]

This is actually very straight forward (unfortunately).

You have tried installing Joomla above the web_root itself.

Your web_root/ is htdocs and that is where Joomla should have been uploaded to.

In the process you have tried to overwrite your web_server' s own tmp and log files and stopped Joomla!'s own requirement for its own version of these directories from being available.

You need to access with your ftp manager again and CAREFULLY remove all the Joomla! files you uploaded BUT DO NOT TRY TO REMOVE the cgi.bin, cgi.php, htdocs, Log or TMP directories that are there.

Then open a new archive of the Joomla files on your computer and upload these to the HTDOCS directory.

11-05-2012 21-58-42.jpg

[muckky]

Thank you. Yes, I contacted my hosting company and they said to move all to htdocs as well. I have done that and it I get the joomla installation language screen finally! I'm proceeding with installation right now. Thank you for your assistance!