Auto logoff from backend when go to another page

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Mole_LR
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Auto logoff from backend when go to another page

Post by Mole_LR » Tue Jul 15, 2014 11:43 am

Hi!

I have quite strange issue/web site behaviour for me (have not seen such before)...

I have migrated J1.5.X and V1.X to J.5.X and V2.X (both latest versions)! All works fine on test server... But when I move web site to production server it works "buggy":
1.)Joomla admin logs off when moving to another page in Joomla admin;
2.)Front end user log offs right after log in;
3.)When add to cart product - it opens this mini cart pop-up which says that product is sucessfully added, but in reality not - cart (and cart module) is empty (and when checking get response - json also "says: that order is currently empty)...

Sessions are stored in mysql tables (checked), session lifetime is 3600...

Any ideas what could be the problem and how to solve it? server configuration (server is updated to php 5.4.23 specially for new J2 and VM2)...? I suppose that most believe server issue as on another server it works just fine...

Thank You!

Real headache for me now... ;-(

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NathanHawks
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Re: Auto logoff from backend when go to another page

Post by NathanHawks » Tue Jul 15, 2014 6:58 pm

1. Clear the cache
2. Make sure the live_site variable in configuration.php is not set
3. Make sure the log and tmp path options are correct
4. Check Extensions -> Extension Manager -> Warnings and fix any errors it mentions
5. Use Forum Post Assistant to give us diagnostics data about your site if the above doesn't fix ya. Paste its output directly into a reply.
Save time - hire me for your Joomla to-do list! http://nathanhawks.us/joomla

Mole_LR
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Re: Auto logoff from backend when go to another page

Post by Mole_LR » Wed Jul 16, 2014 11:20 am

NathanHawks wrote:1. Already done!
2. Not set!
3. Correct!
4. No errors there!
5. See bellow.
Forum Post Assistant (v1.2.4) : 15th July 2014 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 2.5.22-Stable (Ember) 12-June-2014
Joomla! Platform :: Joomla Platform 11.4.0-Stable (Brian Kernighan) 03-Jan-2012
Joomla! Configured :: Yes | Writable (644) | Owner: 604 (uid: /gid: ) | Group: 604 (gid: ) | Valid For: 1.5
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 1 | SEF ReWrite: 0 | .htaccess/web.config: No | GZip: 1 | Cache: 0 | FTP Layer: 0 | SSL: 0 | Error Reporting: default | Site Debug: 1 | Language Debug: 0 | Default Access: N/A | Unicode Slugs: N/A | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 2.6.32-458.23.2.lve1.2.48.el6.x86_64 | Technology: x86_64 | Web Server: Apache mod_fcgid/2.3.9 | Encoding: gzip | Doc Root: /webserverabsolutepath/html | System TMP Writable: Yes

PHP Configuration :: Version: 5.4.23 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 24575 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 25M | Max. POST Size: 25M | Max. Input Time: 60 | Max. Execution Time: 60 | Memory Limit: 128M

MySQL Configuration :: Version: 5.5.35-33.0 (Client:5.1.70) | Host: --protected-- (--protected--) | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 27.82 MiB | #of Tables: 380
Detailed Environment :: wrote:PHP Extensions :: Core (5.4.23) | date (5.4.23) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | bz2 () | calendar () | ctype () | hash (1.0) | filter (0.11.0) | ftp () | gettext () | gmp () | SPL (0.2) | iconv () | pcntl () | readline (5.4.23) | Reflection ($Id: c4a7c554f00da47fe9cff384d18c532a1a959dff $) | session () | standard (5.4.23) | shmop () | SimpleXML (0.1) | sockets () | mbstring () | tokenizer (0.1) | xml () | cgi-fcgi () | bcmath () | curl () | dom (20031129) | fileinfo (1.0.5) | gd () | json (1.2.1) | exif (1.4 $Id$) | mcrypt () | mysql (1.0) | mysqli (0.1) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | Phar (2.0.1) | soap () | sqlite3 (0.7) | wddx () | xmlreader (0.1) | xmlwriter (0.1) | xsl (0.1) | zip (1.11.0) | mhash () | ionCube Loader () | Zend Guard Loader () | Zend Engine (2.4.0) |
Potential Missing Extensions :: suhosin |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (777) | logs/ (777) | tmp/ (777) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |

Elevated Permissions (First 10) :: cache/ (777) | logs/ (777) | tmp/ (777) |
Database Information :: wrote:Database _FPA_STATS :: Uptime: 7944367 | Threads: 1 | Questions: 670186551 | Slow queries: 110 | Opens: 8565326 | Flush tables: 1 | Open tables: 200 | Queries per second avg: 84.359 |
Extensions Discovered :: wrote:Components :: SITE :: com_mailto (2.5.0) | com_wrapper (2.5.0) |
Components :: ADMIN :: com_templates (2.5.0) | com_installer (2.5.0) | com_redirect (2.5.0) | com_search (2.5.0) | com_messages (2.5.0) | com_weblinks (2.5.0) | com_media (2.5.0) | com_config (2.5.0) | com_languages (2.5.0) | com_admin (2.5.0) | com_categories (2.5.0) | com_newsfeeds (2.5.0) | com_users (2.5.0) | VirtueMart_allinone (2.6.6) | VIRTUEMART (-) | ECB Currency Converter (1.0) | com_banners (2.5.0) | com_jckman (5.3.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | JTreeLink (1.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | Unknown (0.1) | JoomlaCK Pugin Manager Control (1.0.0 DEVELOP) | com_login (2.5.0) | com_menus (2.5.0) | com_plugins (2.5.0) | com_joomlaupdate (2.5.0) | com_content (2.5.0) | jUpgradePro (3.3.0) | com_xmap (2.3.4) | com_checkin (2.5.0) | com_cache (2.5.0) | com_cpanel (2.5.0) | com_modules (2.5.0) | com_finder (2.5.0) | userport (3.0 for Jooml) |

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Modules :: ADMIN :: mod_quickicon (2.5.0) | mod_menu (2.5.0) | mod_submenu (2.5.0) | JoomlaCK Pugin Manager Control (1.0.0 DEVELOP) | mod_latest (2.5.0) | mod_feed (2.5.0) | mod_custom (2.5.0) | mod_status (2.5.0) | mod_title (2.5.0) | mod_multilangstatus (2.5.0) | mod_toolbar (2.5.0) | mod_login (2.5.0) | mod_version (2.5.0) | mod_logged (2.5.0) | mod_popular (2.5.0) | VirtueMart Administrator Menu (2.6.6) |

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Templates Discovered :: wrote:Templates :: SITE :: Template (1.0.0) | beez_20 (2.5.0) | beez5 (2.5.0) | atomic (2.5.0) |
Templates :: ADMIN :: hathor (2.5.0) | bluestork (2.5.0) |

Mole_LR
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Posts: 3
Joined: Wed Feb 01, 2012 2:01 pm

Re: Auto logoff from backend when go to another page

Post by Mole_LR » Thu Jul 17, 2014 8:42 am

Additional info - in new Joomla installation process (on the same server) on Step 4 : Database after filling DB info and pressing Next, opens alert with this message "The most recent request was denied because it contained an invalid security token. Please refresh the page and try again."!

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NathanHawks
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Re: Auto logoff from backend when go to another page

Post by NathanHawks » Fri Jul 18, 2014 3:18 am

On a reread of your OP it seems I may have been in automatic reply mode -- you clearly have a server config problem, not a Joomla problem. Sessions are critical for all the functionality you're having trouble with, and it sounds like your present web server doesn't provide session functionality.

If this server is managed by your hosting company, you may have to upgrade your service plan before you can use Joomla.

If you built the webserver stack yourself, you'll need to rebuild or reconfigure your webserver software. It's possible the session feature is present but not configured to be active, or misconfigured and unable to operate, or was simply not included when the webserver software was built, etc.
Save time - hire me for your Joomla to-do list! http://nathanhawks.us/joomla


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