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PostPosted: Mon Aug 06, 2012 2:19 am 
Joomla! Fledgling
Joomla! Fledgling

Joined: Mon Aug 06, 2012 1:56 am
Posts: 4
Hi All

not sure what has happened but when I type in http://mysite.com/administrator if get nothing but a blank screen in my browser, I have tried with the administrator/index.php?option=com_login option and it is still blank, I have tried restoring (using copy rename paste) an old working version and still all I get is the blank page.
I have searched through many previous topics and get really confused with the answers.

Anyone with any ideas?

Cheers


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PostPosted: Tue Aug 07, 2012 9:05 am 
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Joomla! Master
Joomla! Master

Joined: Wed Aug 17, 2005 10:27 pm
Posts: 14709
Location: Kent, England
What were you doing on the site before this happened?


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PostPosted: Tue Aug 07, 2012 9:11 am 
Joomla! Fledgling
Joomla! Fledgling

Joined: Mon Aug 06, 2012 1:56 am
Posts: 4
humvee wrote:
What were you doing on the site before this happened?


The website was just sitting on my webserver, I was able to login when required, I have placed a forum on the site and have seen alot of 'weird' users register, however there was nothing else that has happened since.

Dunno if this helps but the website is http://www.westerntrails .com.au if you want to look.

Cheers
Gary


Last edited by mandville on Thu Sep 06, 2012 4:12 pm, edited 1 time in total.
broke link


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PostPosted: Fri Aug 10, 2012 11:22 pm 
Joomla! Fledgling
Joomla! Fledgling

Joined: Mon Aug 06, 2012 1:56 am
Posts: 4
Just an update here:
I have since installed another site, this site works well and can login, however I am still getting blank pages on the original one.

Any ideas?

Gary


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PostPosted: Sat Aug 11, 2012 2:35 pm 
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Joomla! Virtuoso
Joomla! Virtuoso

Joined: Fri May 15, 2009 2:01 pm
Posts: 3121
Location: Écosse - Scozia - Escocia - Škotija -स्कॉटलैंड
Malware detected at the URL listed. I would suggest that you have been hacked which accounts for the strange registrations.
You should taken the site offline until you can replace all the Joomla files and extensions with clean versions.
Follow the instructions here: viewtopic.php?f=621&t=582854 as a safe route to recovery.
You also seen to be running J1.5.14 which is outdated and has known security issues.

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PostPosted: Thu Sep 06, 2012 8:45 am 
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Joomla! Master
Joomla! Master

Joined: Wed Aug 17, 2005 10:27 pm
Posts: 14709
Location: Kent, England
[Mod note: Moved from 2.5 Admin Forum to 1.5 Security Forum;]


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PostPosted: Wed Jan 02, 2013 5:00 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Wed Dec 19, 2012 3:07 am
Posts: 10
Location: India
Blank Admin page can also be because of corrupted installation. Try replacing admin page related files. Hope it may work.


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PostPosted: Sun Jan 13, 2013 10:31 pm 
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Joomla! Hero
Joomla! Hero

Joined: Sat Oct 21, 2006 10:20 pm
Posts: 2694
Location: Wisconsin USA
If the site was hacked as was reported in an earlier post, then the hack may have specifically be preventing you from the access. There may also be an issue with how the cleaning and repairs were made that is causing the access issue. There could be an .htaccess entry that is causing the issue.

Another possibility is that the administration directory has been renamed or an attempt to relocate it was performed, both of which will break the administration. The administration directory in Joomla can not be renamed or (in general) relocated.

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