Joomla 2.5.9 Banners Component not working - 500 error page

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capecodder
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Joomla 2.5.9 Banners Component not working - 500 error page

Post by capecodder » Mon Feb 18, 2013 8:17 pm

I updated to Joomla to 2.5.9
All of my banners were ok before update - now, when I click on the banner, it goes to a 500 error page (500 - View not found [name, type, prefix]: banners, html, bannersView). Everything in the back-end seems ok.

Does anyone know why, and how to fix this? I have disabled all my banners for the time being until this is fixed.

I am non-technical; so clear and simple is best for me - thanks
I desperately need to get this fixed

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ionut
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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by ionut » Mon Feb 18, 2013 8:28 pm

Can you provide a link to a page from your website which contains a banner with problems?

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by capecodder » Mon Feb 18, 2013 8:40 pm

http://www.capecodseniors.org/cape-cod- ... state.html

http://www.capecodseniors.org/cape-cod- ... state.html
(i turned the ones back on, on the above page - but now they are not showing on my end - the first link shows a banner on the top right - don't know why I'm not seeing anything on the second)

thanks

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by ionut » Mon Feb 18, 2013 8:51 pm

I don't see any problem with your banners, I've clicked and all and they redirected me to different webpages.

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by capecodder » Mon Feb 18, 2013 9:22 pm

this is really freaky - but good (I guess)
why do you suppose I got the 500 error page?
I just checked too - it's working now - but it hadn't for days!

thank you for your kindness in helping me - I really appreciate it!

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by ionut » Mon Feb 18, 2013 9:26 pm

I'm glad it works!
I can't give you a straight answer at your question, can be a lot of reason to get that error page.
Let's hope it won't happen again :)

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by capecodder » Tue Feb 19, 2013 5:23 pm

Hi ionut[beesto]

Well - wouldn't it figure - it is happening again; at least on my end.
Any thoughts?

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by ionut » Tue Feb 19, 2013 5:31 pm

Can you let me know if you have done any modification to your website since yesterday?

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by capecodder » Tue Feb 19, 2013 6:29 pm

No - nothing at all (other than turning on and off the banners)

ps - I have to leave for about 1-1/2 hrs.
I will check in when I get back

thanks ionut!

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by ionut » Tue Feb 19, 2013 7:06 pm

Can you let me know from which version you have updated? you said this appeared after the update.

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by capecodder » Wed Feb 20, 2013 11:52 am

I'm sure it must have been 2.5.7 - I always keep it updated when there is one.

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by ionut » Wed Feb 20, 2013 12:16 pm

Go to Global Configuration in back-end - Server - Error Reporting and set it to Maximum. Let me know if when you click a banner any errors are displayed.

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by capecodder » Wed Feb 20, 2013 12:28 pm

Good morning ionut -
I just did as you said - set error reporting to maximum.
Tried the image banner links - and now they are working again.
I just don't get what's happed/happening!!!

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by capecodder » Wed Feb 20, 2013 12:45 pm

Unrelated -
I did notice my date displayed at the top of my pages showed this error -

Notice: Undefined offset: 3 in /home/capecods/public_html/modules/mod_date2/helper.php on line 974
(don't know what that means)
it's nice having the date, but not necessary - it's the banners I need to work properly, but it seems so unpredictable

can everyone see the error notice or just me?

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by ionut » Wed Feb 20, 2013 12:57 pm

You can go back and change the error reporting to default. I don't think is any relation between that notice and your issue, you can let that. Check also on your server if you have any error log file and attach here in case.

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by capecodder » Wed Feb 20, 2013 4:19 pm

this is all that was in my error log

[Wed Feb 20 09:50:56 2013] [error] [client 91.224.160.222] File does not exist: /home/capecods/public_html/403.shtml
[Wed Feb 20 09:45:42 2013] [error] [client 213.229.68.54] File does not exist: /home/capecods/public_html/403.shtml, referer: CAPECODSENIORS.ORG/images/stories/dkml.php
[Wed Feb 20 09:45:15 2013] [error] [client 71.184.22.43] File does not exist: /home/capecods/public_html/403.shtml
[Wed Feb 20 08:54:10 2013] [error] [client 60.36.84.49] File does not exist: /home/capecods/public_html/404.shtml
[Wed Feb 20 08:54:10 2013] [error] [client 60.36.84.49] File does not exist: /home/capecods/public_html/things-to-do

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Re: Joomla 2.5.9 Banners Component not working - 500 error p

Post by capecodder » Wed Feb 20, 2013 8:08 pm

Banners are not working again!!!
... don't know what I'm going to do


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