The Joomla! Forum ™

Download

Demo


Board index » Joomla! 2.5 - Ask Support Questions Here » Migrating and Upgrading to Joomla! 2.5

Forum rules


Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.



Post new topic Reply to topic  Page 1 of 1
  [ 14 posts ] 
  Print view Previous topic | Next topic 
Author Message
sirmatter
PostPosted: Thu Apr 19, 2012 5:21 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 19, 2012 5:16 pm
Posts: 7
After a fresh install of 2.5.4 I attempted to access the login in page for the backend of my site. I get a completely blank page with nothing (no words, html, etc.).

I can access the frontend but the backend does not work.

PLEASE HELP!

http://deercreek.net46.net

THANK YOU!
Top
 Profile  
 
imanickam
PostPosted: Thu Apr 19, 2012 5:33 pm 
User avatar
Joomla! Master
Joomla! Master
Online

Joined: Wed Aug 13, 2008 2:57 am
Posts: 20422
Location: Chennai, India
sirmatter wrote:
I get a completely blank page with nothing (no words, html, etc.).
Actually, it is not a blank page. Following HTML code is rendered.
Code:
<!-- www.[url banned].com Analytics Code -->

<script type="text/javascript" src="http://analytics.hosting24.com/count.php"></script>

<noscript><a href="http://www.hosting24.com/"><img src="http://analytics.hosting24.com/count.php" alt="web hosting" /></a></noscript>

<!-- End Of Analytics Code -->

Suggest checking with your host service provider about this.

_________________
- Ilagnayeru (MIG) Manickam
http://www.eegan.org - helping the poor and underprivileged
educate. empower. enrich.
Support the poor and underprivileged
Top
 Profile  
 
sirmatter
PostPosted: Thu Apr 19, 2012 6:23 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 19, 2012 5:16 pm
Posts: 7
I have checked with the host. They told me it is a joomla error and they have received multiple "tickets" for this. I have dealt with this 3 times now on different hosts only after upgrading to 2.5.4.

I also have a friend who upgraded to 2.5.4 experiencing the same problem on a different host.
Top
 Profile  
 
mhiddink
PostPosted: Fri Apr 20, 2012 5:16 am 
Joomla! Apprentice
Joomla! Apprentice

Joined: Tue May 25, 2010 12:51 pm
Posts: 28
Location: The Netherlands
Hi,

I found a solution and worked on most of my websites.
You need to do teh following

Go to http://www.yoursite.nl/administrator/?option=com_login
Log in as super user
Go to global configuration
The tab permissions
Under public change all to not set.
Save and log off

It should work now. I only had one occasion where I couldn't login and the backend anymore.
After palcing the backup back everything worked
Top
 Profile  
 
sirmatter
PostPosted: Fri Apr 20, 2012 5:28 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 19, 2012 5:16 pm
Posts: 7
Thank you for the suggestion but I had tried that previously (as mentioned in another forum). I still get a blank screen when I add administrator/?option=com_login to the end of my site name.

Any other ideas.
Top
 Profile  
 
humvee
PostPosted: Sat Apr 21, 2012 5:05 pm 
User avatar
Joomla! Master
Joomla! Master

Joined: Wed Aug 17, 2005 10:27 pm
Posts: 14709
Location: Kent, England
Please provide full details of the hosts software versions for the server and database.
When installing Joomla did your host meet all the criteria on the pre-installation check page?
When installing - do you upload the Joomla software to the host or is it a package that they make available for you to use?
Try installing J2.5.3 and then upgrading.
Initially try installing Joomla! with the example content.
Top
 Profile  
 
sirmatter
PostPosted: Mon Apr 23, 2012 2:23 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 19, 2012 5:16 pm
Posts: 7
These is what I found.
PHP version 5.2.
MySQL ver. 5.1

When installing, all of the criteria were met when looking at the pre-installation check page.
When installing, I used a FTP to upload files to the server. After that was finished I went through the installation and got through that with no problems. I just could not access the backend when getting through the installation.
Top
 Profile  
 
sirmatter
PostPosted: Mon Apr 23, 2012 2:39 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 19, 2012 5:16 pm
Posts: 7
Where can I find J2.5.3? I would like to try that install but I cannot find it on the Joomla website.
Top
 Profile  
 
imanickam
PostPosted: Mon Apr 23, 2012 2:54 pm 
User avatar
Joomla! Master
Joomla! Master
Online

Joined: Wed Aug 13, 2008 2:57 am
Posts: 20422
Location: Chennai, India
Review of the document http://docs.joomla.org/Joomla_2.5_version_history would be of help.

I do not know why you want to go with 2.5.3 - the latest version is 2.5.4.

_________________
- Ilagnayeru (MIG) Manickam
http://www.eegan.org - helping the poor and underprivileged
educate. empower. enrich.
Support the poor and underprivileged
Top
 Profile  
 
sirmatter
PostPosted: Mon Apr 23, 2012 2:57 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 19, 2012 5:16 pm
Posts: 7
I am doing it as a recommendation of Humvee above. I found it. Thank you!
Top
 Profile  
 
humvee
PostPosted: Mon Apr 23, 2012 4:16 pm 
User avatar
Joomla! Master
Joomla! Master

Joined: Wed Aug 17, 2005 10:27 pm
Posts: 14709
Location: Kent, England
also on your local pc assuming you are on Windows OS do not use Windows own archive manager to unzip or FTP the files to the server - use something like 7-Zip and then WinSCP - I use these personally, both are open source and free.


Edit: Just looked and there is now a login screen which is an improvement :)
Top
 Profile  
 
sirmatter
PostPosted: Mon Apr 23, 2012 4:18 pm 
Joomla! Apprentice
Joomla! Apprentice

Joined: Thu Apr 19, 2012 5:16 pm
Posts: 7
I was able to install 2.5.3 with no problems. So I think it was a bug with 2.5.4.
Top
 Profile  
 
humvee
PostPosted: Mon Apr 23, 2012 4:24 pm 
User avatar
Joomla! Master
Joomla! Master

Joined: Wed Aug 17, 2005 10:27 pm
Posts: 14709
Location: Kent, England
yep and now try the upgrade to 2.5.4 you still need this from a security point of view.
Top
 Profile  
 
Webdongle
PostPosted: Sun Apr 29, 2012 2:37 am 
User avatar
Joomla! Master
Joomla! Master

Joined: Sat Apr 05, 2008 9:58 pm
Posts: 23363
Location: @Webdongle
imanickam wrote:
sirmatter wrote:
I get a completely blank page with nothing (no words, html, etc.).
Actually, it is not a blank page. Following HTML code is rendered.
Code:
<!-- www.[url banned].com Analytics Code -->

<script type="text/javascript" src="http://analytics.hosting24.com/count.php"></script>

<noscript><a href="http://www.hosting24.com/"><img src="http://analytics.hosting24.com/count.php" alt="web hosting" /></a></noscript>

<!-- End Of Analytics Code -->

...

It's been Hacked ... the free Host the site is on is well known for being hacked
Attachment:
Capture 221.PNG




@yerg
If you have the same problem then I would suggest checking your site with http://sitecheck.sucuri.net/scanner/


You do not have the required permissions to view the files attached to this post.

_________________
http://weblinksonline.co.uk/joomla-faq.html
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 14 posts ] 


Board index » Joomla! 2.5 - Ask Support Questions Here » Migrating and Upgrading to Joomla! 2.5

Who is online

Users browsing this forum: No registered users and 3 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group