Joomla! Forum - community, help and support

Hi,

When I am trying to upgrade Joomla 2.5.6 to 2.5.7, I am getting the below Error

"The Archive file is corrupted, truncated or archive parts are missing."

I tried to update with below options:

Installation method: Write Files Directly.

I also tried by changing Cache Settings

ON-Conservative caching and Progrssive caching

But still getting the same Error.

Could someone please advice me to resolve this issue

Thanks In Advance.

Pragna Siddha

Same thing here...

Please advise.

I am having the same problem. I have already checked the following:

Extensions>Extensions Manager>Database Tab = clicked fix

Extensions>Extensions Manager>Update Tab = clicked purge

I then tried to update again and have the same issue. I know these may not be the proper steps to have taken, but I'm trying to learn as I go.

Thanks, Donna

Try updating by uploading the Update package using the Extensions->Extension Manager->Upload Package File option.

@Donna Always good to try that and you won't break anything by doing so.

I had the same issue on my home test server. I was only able to update using the Install from URL option. I imagine all of us are suffering from a similar server misconfiguration. If anyone has any ideas what that may be, I'm all ears. Especially because I still have extension updates to perform, and those won't work either.

Well without knowing what your server configurations actually are that is almost impossible!
Please run the Forum Post Assistant to provide the information to help us try and resolve the issue.
Please follow the instructions in the post and the program pack closely.

None of you actually state whether this happens when using the JoomlaUpdate Component itself or that you were already downloading the files yourself.

The errors described in the first post are most likely to occur when there is an interruption to the flow of packets as the update is uploaded to the server.
This can be because of:

• an interruption on the server side,
• it can be related to your own broadband/internet connection,
• it can be caused by issues with the host server,
• it can happen because of the amount of traffic generally on the internet at a particular time affecting the path to your server.

Depending on how you were trying to install the update can affect the possible solution.

• If you downloaded and installed the package yourself then repeat the process and download it again.
• Do so at a different time of day when there are likely to be fewer people access the Web in your locale.
• Check your broadband speed and check your router/firewall and make sure this is not part of the issue.
• Speak to your host and see if there is something their side that could be causing the issue.
• Check the server logs for errors. (Complete the FPA as above)
• Simply repeat the process at different times of day.

I found a fix. My test server's php.ini was set to only allow 2MB uploads. Once I increased that, installation worked fine.

Hi guys. This problem happend to me and I managed to fix it.

1) Check whether /tmp directory is available or not in your website file server.
2) Set the /tmp directory in Global Configuration > Server. Make sure it is correct.

Hopefully this little tips helps you

Fixed by making sure correct tmp directory was set.

Fixed by prefixing "Path to Temp Folder" with a slash.

See Global Configuration > Server > Path to Temp Folder

Was:
home/.../public_html/tmp

Changed to:
/home/.../public_html/tmp

I had same problem. I saw the update file on server in temp directory but with zero size. I tried to update again normally, it worked for me.
p.s: I updated from 3.2.1 to 3.2.3

wallacemw wrote:Fixed by prefixing "Path to Temp Folder" with a slash.

See Global Configuration > Server > Path to Temp Folder

Was:
home/.../public_html/tmp

Changed to:
/home/.../public_html/tmp

So simple walacemw but thankyou that solved my same problem. Champion, thanks for posting

Thanks @hafism tmp folder path also fixed the issue for me!

Great!

sbroways wrote:Thanks @hafism tmp folder path also fixed the issue for me!

I had the same problem and the forward slash worked for me upgrading from 3.4.3 to 3.4.4.
So annoying, for the sake of a single forward slash

But thank you so much for posting your message, all good now

Updating from Windows Joomla 3.1 to 3.51
Rename the temporally folder from "tmp" to "/tmp"
It worked for me, hope it helps.