Admin back end-save/close/cancel buttons not working

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watsonrj
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Admin back end-save/close/cancel buttons not working

Post by watsonrj » Fri Nov 02, 2012 11:37 pm

I have used the admin 'update' component in joomla 1.7.x to update to joomla 2.5.7.
Everything updated with no errors.

Afterwards, I first had the dreaded "Please make a selection from the list" error.
After reading the forums I installed a plugin which took care of the missing "adminForm" ID bug.

when I open any article / module / template etc etc all the admin menu buttons for "save" , "save & new", "save & close", "save as copy" or "close" do not work. No errors - no blank page - they just do not action anything on click.

(see screenshot below)
Image
The buttons work in the "top" level of the admin - but not when any admin content is open for editing.
I have done all the things suggested regarding database-fix + purge the various caches.
Installed/uninstalled a new JCK editor - uninstalled all non-core components & plugins etc etc.
To no avail.

PLEASE HELP - customer waiting.
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best regards
watsonrj :-)

watsonrj
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Re: Admin back end-save/close/cancel buttons not working

Post by watsonrj » Sat Nov 03, 2012 1:24 pm

have also tried different browsers - chrome 22, IE9, Firefox with the same result.

After using the update component, I have also tried a complete re-install using FTP to put all the complete pckage instead of using the update patches.
With the same result.

here is my OS PHP ad MySQL versions


Image


Is this a Java / javascript issue in the admin back end of joomla 2.5.7 - or a core script issue in Joomla 2.5.7?
best regards
watsonrj :-)

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humvee
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Re: Admin back end-save/close/cancel buttons not working

Post by humvee » Sun Nov 04, 2012 11:09 am

[Mod note: Moved from Admin Forum to Update Forum;]
To help you, in the future, find the correct forum for your topic please read the Which forum to post your question that I have put together.
  1. Make sure the database has been updated to reflect the changes from the update(s)
    1. Go to the Extensions=>Extension Manager->Database tab
    2. CLICK the Fix button (top right toolbar).
  2. Also , make sure that you clear the Joomla cache files.
    1. Go to Extensions=>Extension Manager->Updates tab
    2. CLICK Purge Cache
  3. Report back with the outcome.

minhcn
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Re: Admin back end-save/close/cancel buttons not working

Post by minhcn » Sun Nov 04, 2012 1:11 pm

humvee wrote:[Mod note: Moved from Admin Forum to Update Forum;]
To help you, in the future, find the correct forum for your topic please read the Which forum to post your question that I have put together.
  1. Make sure the database has been updated to reflect the changes from the update(s)
    1. Go to the Extensions=>Extension Manager->Database tab
    2. CLICK the Fix button (top right toolbar).
  2. Also , make sure that you clear the Joomla cache files.
    1. Go to Extensions=>Extension Manager->Updates tab
    2. CLICK Purge Cache
  3. Report back with the outcome.
Many thanks for your support. But I still have error when i click save or save&close button, It's not working and I only see blank page .
Please help me to fix this error,
Thanks a lot

mhadipour
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Re: Admin back end-save/close/cancel buttons not working

Post by mhadipour » Sun Nov 04, 2012 2:03 pm

I have same problem, I remove all files and folder and reinstall joomla 2.5.7.
But still I have same problem with some buttons on back-end and front-end.
I'll appreciate any help or suggestion

mhadipour
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Re: Admin back end-save/close/cancel buttons not working

Post by mhadipour » Sun Nov 04, 2012 4:20 pm

I change " public $live_site" in configuration.php to

public $live_site = 'http://www.mydomain.com';

and it works. My global configuration page in not messed up any more and all the buttons work .

watsonrj
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Re: Admin back end-save/close/cancel buttons not working

Post by watsonrj » Sun Nov 04, 2012 11:09 pm

SOLVED!!
I made sure the database was fixed - and Joomla 2.5.x tables were made correctly by the native 'Update' component of Joomla v2.5.x.
But the problem with 'save' buttons persisted.
I disabled the "ID=adminForm" fix plugin.
This brought back the "Please select an item from the list " error.

As a last resort I decided to do a full overwrite of the Joomla CMS v2.5.7.
I downloaded the JOOMLA FULL INSTALL PACKAGE zip file of v2.5.7 to my PC - extracted it - and did a full re-install of the whole CMS using FTP to 'put' the files and overwrite the CMS.
I was very careful NOT TO COPY THE "INSTALLATION" directory, to my site root.

This did the trick by updating the javascript files - and removing the "Please select an item....." bug , but the admin 'save' buttons would STILL NOT work
until I completely removed the original plugin to fix the 'select item' error

NOW ALL THE BUTTONS WORK. NO ERRORS at all.

Moral of the story:-
Don't rely on the native 'Update' Component in v2.5 (which uses Patches) to update joomla.
The Upgrade component does at least upgrade the Database tables.
Do a full upgrade using the complete install zip package and FTP to 'put' the files to make sure ALL THE FILES are the correct version. :)
best regards
watsonrj :-)

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Re: Admin back end-save/close/cancel buttons not working

Post by thekos » Fri Aug 01, 2014 10:24 am

SOLVED for Joomla! 3.3.3 Stable [ Ember ]
mhadipour wrote:I change " public $live_site" in configuration.php to

public $live_site = 'http://www.mydomain.com';

and it works. My global configuration page in not messed up any more and all the buttons work .
Thanks to mhadipour!
Same thing happen with Joomla! 3.3.3 Stable [ Ember ].

josazee
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Re: Admin back end-save/close/cancel buttons not working

Post by josazee » Thu Oct 16, 2014 8:28 pm

Solved mine by editing the .httaccess file and removed 'SetHandler application/...' codes or its like which treats java files as php

Try to Remember what you were doing before the problem started to fix this.

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dr_billy
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Re: Admin back end-save/close/cancel buttons not working

Post by dr_billy » Wed Feb 11, 2015 1:25 pm

For me this was solved by emptying browser cache. CTRL-F5 in Firefox.

Although it took me quite some time and surfing to find that out...

This article helped: http://www.hotjoomlatemplates.com/blog/ ... no-buttons
We should stop using validations without asking a real, live blind person to test a website. Try it... you'll be surprised!


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