Problem Description :: Forum Post Assistant (v1.2.4) : 1st November 2015 wrote:White screen after Acymailing update
Log/Error Message :: Forum Post Assistant (v1.2.4) : 1st November 2015 wrote:None
Log/Error Message :: Forum Post Assistant (v1.2.4) : 1st November 2015 wrote:php error file shows zero bytes
Actions Taken To Resolve by Forum Post Assistant (v1.2.4) 1st November 2015 wrote:
Note: Before attempting the update, had backed up with Akeeba.
Checked site using FTP;
Server usage down from 11.72 to 3.35 GB showing serious loss of data.
Many files in folders show zero bytes size including index.php and error.php
Akeeba backup files show zero bytes too!
Checked SQL database;
Many NULL entries
Raised ticket with Acymailing;
They say carrying out an update cannot delete files.
Decided to raise a ticket on the Joomla forum
Forum Post Assistant (v1.2.4) : 1st November 2015 wrote:Basic Environment :: wrote:Joomla! Instance :: .- ()
Joomla! Configured :: Yes | Writable (644) | Owner: titsey (uid: 1/gid: 1) | Group: titsey (gid: 1) | Valid For:
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 1 | SEF ReWrite: 0 | .htaccess/web.config: Yes | GZip: 0 | Cache: 0 | FTP Layer: 1 | SSL: 0 | Error Reporting: none | Site Debug: 0 | Database Credentials Present: Yes
Host Configuration :: OS: Linux | OS Version: 2.6.18-406.el5 | Technology: x86_64 | Web Server: Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/0.9.8e-fips-rhel5 DAV/2 mod_bwlimited/1.4 | Encoding: gzip, deflate | Doc Root: /home/titsey/public_html | System TMP Writable: Yes
PHP Configuration :: Version: 5.4.42 | PHP API: cgi-fcgi | Session Path Writable: No | Display Errors: | Error Reporting: 0 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 14M | Max. POST Size: 14M | Max. Input Time: -1 | Max. Execution Time: 30 | Memory Limit: 128M
MySQL Configuration :: Version: 5.5.46-cll (Client:5.5.46) | Host: --protected-- (--protected--) | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 27.04 MiB | #of Tables: 362Detailed Environment :: wrote:PHP Extensions :: Core (5.4.42) | date (5.4.42) | ereg () | libxml () | openssl () | pcre () | sqlite3 (0.7) | zlib (2.0) | bcmath () | calendar () | ctype () | curl () | dom (20031129) | hash (1.0) | filter (0.11.0) | ftp () | gd () | SPL (0.2) | iconv () | session () | json (1.2.1) | mbstring () | mcrypt () | mysql (1.0) | mysqli (0.1) | posix () | pspell () | Reflection ($Id: f6367cdb4e3f392af4a6d441a6641de87c2e50c4 $) | standard (5.4.42) | imap () | SimpleXML (0.1) | soap () | sockets () | exif (1.4 $Id: 7f95ff43ea7cc9a2c41a912863ed70069c0e34c5 $) | tokenizer (0.1) | xml () | xmlreader (0.1) | xmlwriter (0.1) | zip (1.11.0) | cgi-fcgi () | Zend Engine (2.4.0) |
Potential Missing Extensions :: suhosin |
Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: NoFolder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) |
Elevated Permissions (First 10) ::Extensions Discovered :: wrote:Components :: SITE ::
Components :: ADMIN ::
Modules :: SITE ::
Modules :: ADMIN ::
Plugins :: SITE ::Templates Discovered :: wrote:Templates :: SITE ::
Templates :: ADMIN ::