Admin interface is blank

General questions relating to Joomla! 3.x.

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting.
Forum Post Assistant - If you are serious about wanting help, you should use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
Locked
ggirol
Joomla! Intern
Joomla! Intern
Posts: 83
Joined: Thu May 07, 2009 3:53 pm

Admin interface is blank

Post by ggirol » Mon Aug 31, 2015 9:09 pm

I built my site and when it was ready to go live I changed the DNS to point to the new directory and the site appears as expected, but the admin interface is blank! If I view source on the blank page the code for the page is there but the browser window is just blank. Tried this with both Firefox and Safari - same result. Any idea what is going on?

harperlala
Joomla! Guru
Joomla! Guru
Posts: 697
Joined: Mon Aug 24, 2015 5:55 pm

Re: Admin interface is blank

Post by harperlala » Tue Sep 01, 2015 3:26 am

public $error_reporting = 'maximum';
check this your configuration.php file

sovainfo
Joomla! Exemplar
Joomla! Exemplar
Posts: 8808
Joined: Sat Oct 01, 2011 7:06 pm

Re: Admin interface is blank

Post by sovainfo » Tue Sep 01, 2015 8:55 pm

That means you have a javascript issue. The issue prevents the html to show (display: none). Verify with firebug the loading of the backend.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!


Locked

Return to “General Questions/New to Joomla! 3.x”