Hangs at Main Configuration, Will Not Proceed to Database

Need help installing Joomla! 3.x? For all Joomla! 3.x installation issues please use this forum.

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
Locked
BMCLLC
Joomla! Apprentice
Joomla! Apprentice
Posts: 45
Joined: Mon Sep 29, 2014 2:01 am

Hangs at Main Configuration, Will Not Proceed to Database

Post by BMCLLC » Tue Sep 30, 2014 3:48 pm

Joomla 3.3.4
PHP 5.3.13
Linux b
MySQL 5.5.32

Uploaded Joomla installation ZIP file to directory under public_html/
Uncompressed with Ipower's Restore tool
Deleted ZIP file
Tried both www.babymattresscovers.com/~~/administrator and double-clicking on installation folder in file manager to start configuration with no progress either way.

HTML site is currently running.
Does have .htaccess in place, but forgot password to it.
Ipower's Quick Installs of Joomla 3.3.4 all fail.
Quick Install places a database in MySQL, but unzip did not.

How can I get Joomla installed?

Paul

User avatar
AMurray
Joomla! Exemplar
Joomla! Exemplar
Posts: 9745
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Hangs at Main Configuration, Will Not Proceed to Databas

Post by AMurray » Tue Sep 30, 2014 9:30 pm

Only thing I can suggest, perhaps read the instruction here, for installation:

http://docs.joomla.org/J3.x:Installing_Joomla!
Regards - A Murray
General Support Moderator

BMCLLC
Joomla! Apprentice
Joomla! Apprentice
Posts: 45
Joined: Mon Sep 29, 2014 2:01 am

Re: Hangs at Main Configuration, Will Not Proceed to Databas

Post by BMCLLC » Wed Oct 01, 2014 12:07 pm

Since Ipower's own Quick Install puts the new Joomla directory in the root instead of the correct public_html/ , I suspect it is our hosting provider's issue that is causing the problem with the installs.

Thank you for the link,

Paul

webreplicator
Joomla! Intern
Joomla! Intern
Posts: 59
Joined: Tue Oct 07, 2014 6:59 pm
Contact:

Re: Hangs at Main Configuration, Will Not Proceed to Databas

Post by webreplicator » Tue Oct 07, 2014 10:06 pm

Most hosting installs I have seen does that, it places a folder name and installs inside that folder. If this is a new installation:

You can delete that /joomla folder but leave the / that indicates it will be in the root.

The best solution perhaps is to unzip and upload it via an ftp client. This will of course place you in the correct docroot folder.

It is easier for me to use an ftp, but that is me.


Locked

Return to “Installation Joomla! 3.x”