host needs PHP 5.3.10 but it is on 5.3.3

[boumy]

Hello.

Now that I put my site on the production server I get this message:

"Your host needs to use PHP 5.3.10 or higher to run this version of Joomla!"

But the php info function or FPA say the server has PHP 5.3.3

What is wrong ?

I have read about :
* cpannel entry to change (I need to call my host for this).
* .htaccess to configure with :

Code: Select all

AddHandler application/x-httpd-php53 .php

But then I get this error:

"mark('afterLoad') : null; // Instantiate the application. $app = JFactory::getApplication('site'); // Execute the application. $app->execute();"

Any idea ?

Thank you very much.

Joomla! Instance :: Joomla! 3.4.3-Stable (Ember) 2-July-2015
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (644) | Owner: 48 (uid: /gid: ) | Group: 48 (gid: ) | Valid For: 3.4
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 1 | .htaccess/web.config: Yes | GZip: 1 | Cache: 2 | FTP Layer: 0 | SSL: 0 | Error Reporting: none | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 2.6.32-220.4.2.el6.x86_64 | Technology: x86_64 | Web Server: Apache/2.2.15 (CentOS) | Encoding: gzip, deflate | Doc Root: /www/yfu-belgique/htdocs | System TMP Writable: Yes

PHP Configuration :: Version: 5.3.3 | PHP API: apache2handler | Session Path Writable: Yes | Display Errors: | Error Reporting: 22519 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 50M | Max. POST Size: 100M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

MySQL Configuration :: Version: 5.1.61 (Client:5.1.61) | Host: --protected-- (--protected--) | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 14.19 MiB | #of Tables: 193

PHP Extensions :: Core (5.3.3) | date (5.3.3) | ereg () | libxml () | openssl () | pcre () | zlib (1.1) | bz2 () | calendar () | ctype () | hash (1.0) | filter (0.11.0) | ftp () | gettext () | gmp () | session () | iconv () | Reflection ($Revision: 300393 $) | standard (5.3.3) | shmop () | SPL (0.2) | SimpleXML (0.1) | sockets () | exif (1.4 $Id: exif.c 293036 2010-01-03 09:23:27Z sebastian $) | tokenizer (0.1) | xml () | apache2handler () | bcmath () | curl () | dom (20031129) | fileinfo (1.0.5-dev) | gd () | imap () | json (1.2.1) | mbstring () | mcrypt () | mysql (1.0) | mysqli (0.1) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | Phar (2.0.1) | snmp () | sqlite3 (0.7-dev) | wddx () | xmlreader (0.1) | xmlwriter (0.1) | xsl (0.1) | zip (1.9.1) | Zend Engine (2.3.0) |
Potential Missing Extensions :: suhosin |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe

Apache Modules :: core | prefork | http_core | mod_so | mod_auth_basic | mod_auth_digest | mod_authn_file | mod_authn_alias | mod_authn_anon | mod_authn_dbm | mod_authn_default | mod_authz_host | mod_authz_user | mod_authz_owner | mod_authz_groupfile | mod_authz_dbm | mod_authz_default | util_ldap | mod_authnz_ldap | mod_include | mod_log_config | mod_logio | mod_env | mod_ext_filter | mod_mime_magic | mod_expires | mod_deflate | mod_headers | mod_usertrack | mod_setenvif | mod_mime | mod_dav | mod_status | mod_autoindex | mod_info | mod_dav_fs | mod_vhost_alias | mod_negotiation | mod_dir | mod_actions | mod_speling | mod_userdir | mod_alias | mod_substitute | mod_rewrite | mod_proxy | mod_proxy_balancer | mod_proxy_ftp | mod_proxy_http | mod_proxy_ajp | mod_proxy_connect | mod_cache | mod_suexec | mod_disk_cache | mod_cgi | mod_version | mod_php5 | mod_ssl | Apache/2.2.15 (CentOS) |
Potential Missing Modules :: mod_security | mod_evasive | mod_dosevasive | mod_qos | mod_userdir |

Core Folders :: --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) | --protected-- (755) |

Elevated Permissions (First 10) ::

Strict Information Privacy was selected. Nothing to display.

_FPA_STRICT Information Privacy Nothing to display.

[AlexVega]

Hi there!

Well, you say "Your host needs to use PHP 5.3.10 or higher ", your php info says you have "5.3.3", thats a lower version than 5.3.10, its something like this: 5.3.3 - 5.3.4.... to ...5.3.10

You need go to your CPanel or similar, many hosting providers have an option for select a PHP versión for your hosting, you can find this options and change them, you dont need call your host for this, once changed, everything should work correctly!

Cheers!

[imanickam]

PHP 5.3.3 is a lower version than PHP 5.3.10.

Do not consider the last part as the decimal (i.e., .3 is greater than .10). It is a number (i.e., 3 and 10 respectively). So, PHP 5.3.3 is indeed a lower version than 5.3.10.

The directive (Addhandler) you used in the .htaccess only enforces the use of PHP 5.3. It does not specify which version of PHP to use.

Please get in touch with your host service provider to find out about what version of PHP they support and how to make use of it in your case.

[AMurray]

Most hosts should have a control panel option (in cPanel for example) to allow you to choose your PHP version - say versions between 5.3.x to 5.6 . My host for example has 5.3 to 5.6 available in cPanel.

It is especially important, especially where Joomla extensions may have a higher minimum PHP requirement than the Joomla core itself like Akeeba products - require at minimum PHP 5.4.x these days (won't run on anything less) where Joomla 3.4.x still only needs at minimum 5.3.10 (but recommends 5.4.x or higher.)

[boumy]

Thank you all.

I am awfully sorry. Of course : 5.3.3 < 5.3.10 !

Shame on me :s