site unwritable

[alettone]

Hello
i have just finished to install joomla 3.5.
but i can't update it and also install extensions.
the error is Cannot open file for writing log.

the administrator panel says that site is all unwritable, but the permission of /var/www/html/* are 755 for directorys and 644 for files.
i have tried to set 777 for all, but the error is the same.
help me please...

[Per Yngve Berg]

http://forum.joomla.org/viewtopic.php?f=621&t=582860 Please.

755/644 is correct. never use 777.

[sovainfo]

When you scroll down to the bottom of the list you'll see what the log folder is pointing to. Your webserver needs write access to that folder!

[alettone]

this is the fpa

Joomla! Instance :: Joomla! 3.5.0-Stable (Unicorn) 21-March-2016
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (777) | Owner: apache (uid: 1/gid: 1) | Group: apache (gid: 1) | Valid For: 1.5
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: No | GZip: 0 | Cache: 0 | FTP Layer: 1 | SSL: N/A | Error Reporting: default | Site Debug: 0 | Language Debug: 0 | Default Access: N/A | Unicode Slugs: N/A | Database Credentials Present: Yes

Host Configuration :: OS: Linux | OS Version: 3.10.0-123.el7.x86_64 | Technology: x86_64 | Web Server: Apache/2.4.6 (CentOS) PHP/5.6.20 | Encoding: gzip, deflate | Doc Root: /var/www/html | System TMP Writable: Yes

PHP Configuration :: Version: 5.6.20 | PHP API: apache2handler | Session Path Writable: Yes | Display Errors: | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

MySQL Configuration :: Version: 5.5.5-10.1.13-MariaDB (Client:mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | Host: --protected-- (--protected--) | Collation: utf8_general_ci (Character Set: utf8) | Database Size: 15.19 MiB | #of Tables: 272

PHP Extensions :: Core (5.6.20) | date (5.6.20) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | filter (0.11.0) | hash (1.0) | Reflection ($Id: fbcf7a77ca8e3d4cd7501de8025235b947b8240f $) | SPL (0.2) | session () | standard (5.6.20) | apache2handler () | bz2 () | calendar () | ctype () | curl () | dom (20031129) | mbstring () | fileinfo (1.0.5) | ftp () | gd () | gettext () | iconv () | exif (1.4 $Id: f94e075e5a1ebe5108ef2729498d2f198df3c078 $) | mcrypt () | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | PDO (1.0.4dev) | pgsql () | Phar (2.0.2) | posix () | shmop () | SimpleXML (0.1) | sockets () | sqlite3 (0.7-dev) | sysvmsg () | sysvsem () | sysvshm () | tokenizer (0.1) | xml () | xmlwriter (0.1) | xsl (0.1) | mysql (1.0) | mysqli (0.1) | pdo_mysql (1.0.2) | pdo_pgsql (1.0.2) | pdo_sqlite (1.0.1) | wddx () | xmlreader (0.1) | apcu (4.0.11) | igbinary (1.2.1) | json (1.3.9) | memcache (3.0. | msgpack (0.5.7) | zip (1.13.2) | memcached (2.2.0) | mongo (1.6.13) | mhash () | apc (4.0.11) | Zend Engine (2.6.0) |
Potential Missing Extensions :: suhosin |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe

Apache Modules :: core | mod_so | http_core | mod_access_compat | mod_actions | mod_alias | mod_allowmethods | mod_auth_basic | mod_auth_digest | mod_authn_anon | mod_authn_core | mod_authn_dbd | mod_authn_dbm | mod_authn_file | mod_authn_socache | mod_authz_core | mod_authz_dbd | mod_authz_dbm | mod_authz_groupfile | mod_authz_host | mod_authz_owner | mod_authz_user | mod_autoindex | mod_cache | mod_cache_disk | mod_data | mod_dbd | mod_deflate | mod_dir | mod_dumpio | mod_echo | mod_env | mod_expires | mod_ext_filter | mod_filter | mod_headers | mod_include | mod_info | mod_log_config | mod_logio | mod_mime_magic | mod_mime | mod_negotiation | mod_remoteip | mod_reqtimeout | mod_rewrite | mod_setenvif | mod_slotmem_plain | mod_slotmem_shm | mod_socache_dbm | mod_socache_memcache | mod_socache_shmcb | mod_status | mod_substitute | mod_suexec | mod_unique_id | mod_unixd | mod_userdir | mod_version | mod_vhost_alias | mod_dav | mod_dav_fs | mod_dav_lock | mod_lua | prefork | mod_proxy | mod_lbmethod_bybusyness | mod_lbmethod_byrequests | mod_lbmethod_bytraffic | mod_lbmethod_heartbeat | mod_proxy_ajp | mod_proxy_balancer | mod_proxy_connect | mod_proxy_express | mod_proxy_fcgi | mod_proxy_fdpass | mod_proxy_ftp | mod_proxy_http | mod_proxy_scgi | mod_proxy_wstunnel | mod_systemd | mod_cgi | mod_php5 | Apache/2.4.6 (CentOS) PHP/5.6.20 |
Potential Missing Modules :: mod_security | mod_evasive | mod_dosevasive | mod_ssl | mod_qos | mod_userdir |

Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (777) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) |

Elevated Permissions (First 10) :: administrator/ (777) | administrator/components/ (777) | administrator/components/com_finder/ (777) | administrator/components/com_finder/helpers/ (777) | administrator/components/com_finder/helpers/html/ (777) | administrator/components/com_finder/models/ (777) | administrator/components/com_finder/models/fields/ (777) | administrator/components/com_finder/models/forms/ (777) | administrator/components/com_finder/sql/ (777) | administrator/components/com_finder/tables/ (777) |

Components :: SITE :: com_wrapper (3.0.0) | com_mailto (3.0.0) |
Components :: ADMIN :: com_finder (3.0.0) | com_languages (3.0.0) | com_categories (3.0.0) | com_newsfeeds (3.0.0) | com_login (3.0.0) | com_installer (3.0.0) | com_config (3.0.0) | com_cache (3.0.0) | com_banners (3.0.0) | com_ajax (3.2.0) | com_media (3.0.0) | com_modules (3.0.0) | com_cpanel (3.0.0) | com_templates (3.0.0) | com_admin (3.0.0) | com_users (3.0.0) | com_messages (3.0.0) | com_checkin (3.0.0) | com_joomlaupdate (3.0.0) | com_content (3.0.0) | com_redirect (3.0.0) | com_search (3.0.0) | com_plugins (3.0.0) | com_menus (3.0.0) | com_tags (3.1.0) | com_contenthistory (3.2.0) | com_postinstall (3.2.0) |

Modules :: SITE :: mod_finder (3.0.0) | mod_custom (3.0.0) | mod_articles_archive (3.0.0) | mod_tags_popular (3.1.0) | mod_login (3.0.0) | mod_articles_categories (3.0.0) | mod_languages (3.0.0) | mod_whosonline (3.0.0) | mod_articles_category (3.0.0) | mod_search (3.0.0) | mod_related_items (3.0.0) | mod_tags_similar (3.1.0) | mod_users_latest (3.0.0) | mod_syndicate (3.0.0) | mod_articles_latest (3.0.0) | mod_articles_popular (3.0.0) | mod_footer (3.0.0) | mod_banners (3.0.0) | mod_stats (3.0.0) | mod_wrapper (3.0.0) | mod_random_image (3.0.0) | mod_menu (3.0.0) | mod_articles_news (3.0.0) | mod_breadcrumbs (3.0.0) | mod_feed (3.0.0) |
Modules :: ADMIN :: mod_custom (3.0.0) | mod_status (3.0.0) | mod_multilangstatus (3.0.0) | mod_login (3.0.0) | mod_submenu (3.0.0) | mod_version (3.0.0) | mod_title (3.0.0) | mod_logged (3.0.0) | mod_popular (3.0.0) | mod_toolbar (3.0.0) | mod_stats_admin (3.0.0) | mod_quickicon (3.0.0) | mod_latest (3.0.0) | mod_menu (3.0.0) | mod_feed (3.0.0) |

Plugins :: SITE :: plg_editors_codemirror (5.12) | plg_editors_tinymce (4.3.3) | plg_editors-xtd_module (3.5.0) | plg_editors-xtd_article (3.0.0) | plg_editors-xtd_pagebreak (3.0.0) | plg_editors-xtd_image (3.0.0) | plg_editors-xtd_readmore (3.0.0) | plg_twofactorauth_totp (3.2.0) | plg_twofactorauth_yubikey (3.2.0) | plg_search_tags (3.0.0) | plg_search_newsfeeds (3.0.0) | plg_search_contacts (3.0.0) | plg_search_categories (3.0.0) | plg_search_content (3.0.0) | plg_user_joomla (3.0.0) | plg_user_contactcreator (3.0.0) | plg_user_profile (3.0.0) | plg_quickicon_extensionupdate (3.0.0) | plg_quickicon_joomlaupdate (3.0.0) | plg_extension_joomla (3.0.0) | plg_system_logout (3.0.0) | plg_system_remember (3.0.0) | plg_system_debug (3.0.0) | plg_system_p3p (3.0.0) | plg_system_stats (3.5.0) | plg_system_log (3.0.0) | plg_system_sef (3.0.0) | plg_system_redirect (3.0.0) | plg_system_cache (3.0.0) | plg_system_languagefilter (3.0.0) | plg_system_languagecode (3.0.0) | plg_system_highlight (3.0.0) | plg_system_updatenotification (3.5.0) | plg_captcha_recaptcha (3.4.0) | plg_finder_tags (3.0.0) | plg_finder_newsfeeds (3.0.0) | plg_finder_contacts (3.0.0) | plg_finder_categories (3.0.0) | plg_finder_content (3.0.0) | plg_content_emailcloak (3.0.0) | plg_content_loadmodule (3.0.0) | plg_content_pagenavigation (3.0.0) | plg_content_vote (3.0.0) | plg_content_joomla (3.0.0) | plg_content_finder (3.0.0) | plg_content_pagebreak (3.0.0) | plg_authentication_ldap (3.0.0) | plg_authentication_gmail (3.0.0) | plg_authentication_joomla (3.0.0) | plg_authentication_cookie (3.0.0) |

Templates :: SITE :: beez3 (3.1.0) | protostar (1.0) |
Templates :: ADMIN :: hathor (3.0.0) | isis (1.0) |

[alettone]

the log path is /var/www/html/logs and the permission is set to 777

[Per Yngve Berg]

This is the cause of your issue: PHP API: apache2handler

The web-server does not access the files using the same user that you use to upload files with ftp.
It cause ownership permission issue. The web server is probably logged in as the user "www-data"

Set the PHP-API to "cgi-fcgi". or install SU Php.

[alettone]

sorry
can you write how can i set the PHP-API to "cgi-fcgi" ?
thanks

[Per Yngve Berg]

Sorry, I don't have any experience with CentOS.

Isn't there a Host you can talk to, or the person that installed the server?

[alettone]

i had installed the server and joomla....

[Per Yngve Berg]

https://centoshelp.org/servers/web/inst ... ing-suphp/

[Webdongle]

i had installed the server and joomla....

You may get more specific help about the server on https://www.centos.org/forums/