Installing Quickstart package, page not found

MSerwanga · Post by **MSerwanga** » Fri Apr 29, 2016 9:28 pm

I installed the package and created the database but when I load the url I get the 404 page not found error.

sovainfo · Post by **sovainfo** » Fri Apr 29, 2016 10:23 pm

Sounds like you are doing something wrong. Suggest to correct your mistake and try again.

Webdongle · Post by **Webdongle** » Fri Apr 29, 2016 11:10 pm

MSerwanga wrote:I installed the package and created the database but when I load the url I get the 404 page not found error.

Doesn't the quickstart package create the database ?

What folder did the quickstart package install into ? Or has it just written the files to another folder and you need to point your browser at that folder to install ?

Suggest you look in the file manager to see which folder the htaccess.txt is in and see if there is also a configuration.php file or /installation folder. Usually the quickstart packages just unpack to a folder ... then when you point the browser at it that's when it installs. More often than not it has the database details (fields) already filled in.

Would suggest that you use the Joomla full package to perform the install. It will be better in the long run.

MSerwanga · Post by **MSerwanga** » Sat Apr 30, 2016 1:04 pm

Webdongle wrote:
MSerwanga wrote:I installed the package and created the database but when I load the url I get the 404 page not found error.
Doesn't the quickstart package create the database ?

What folder did the quickstart package install into ? Or has it just written the files to another folder and you need to point your browser at that folder to install ?

Suggest you look in the file manager to see which folder the htaccess.txt is in and see if there is also a configuration.php file or /installation folder. Usually the quickstart packages just unpack to a folder ... then when you point the browser at it that's when it installs. More often than not it has the database details (fields) already filled in.

Would suggest that you use the Joomla full package to perform the install. It will be better in the long run.

I've installed it into the public_html folder, there is. Do you just type in website.com for example ?

cPanel File Manager v3.png

sovainfo · Post by **sovainfo** » Sat Apr 30, 2016 1:24 pm

So you extracted the package and placed on your webspace. Next thing to do is installing it by putting your domain in your browser. It will start the installation.

MSerwanga · Post by **MSerwanga** » Sat Apr 30, 2016 1:35 pm

When I put the domain in I get "page not found"

Webdongle · Post by **Webdongle** » Sat Apr 30, 2016 1:41 pm

Try with and without www
Try also with /index.php and /installation/index.php

It could be that your server only serves http://www or only http://
or
It might be that your server doesn't automatically fetch index.php

MSerwanga · Post by **MSerwanga** » Sat Apr 30, 2016 3:36 pm

Tried it with /installation/index.php it says file not found.

Webdongle · Post by **Webdongle** » Sat Apr 30, 2016 4:53 pm

if you also tried
http://www.site.com/instalation/index.php
http://site.com/instalation/index.php
http://www.site.com/index.php
http://site.com/index.php
without success
Then perhaps you don't have your Domain pointed at public_html ?

Could you PM me the ftp login details and a link to your site please

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Installing Quickstart package, page not found

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