cannot install 3.6 upgrade package. xml file not found

Need help upgrading your Joomla! website or converting to Joomla! 3.x?

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Locked
hareslade1
Joomla! Apprentice
Joomla! Apprentice
Posts: 19
Joined: Mon Jul 25, 2016 12:02 am

cannot install 3.6 upgrade package. xml file not found

Post by hareslade1 » Mon Jul 25, 2016 12:15 am

HI I'm running joomla 3.4.5 have the package Joomla_3.6.0-Stable-Update_Package.

I don't have the install component on my admin component list.

so I have tried uploading the unzipped package to site/tmp and using install 'from directory', that path.

always it says
Warning

JInstaller: :Install: Can't find XML setup file.
Error

Path does not have a valid package.

Unable to find install package

firstly the install component says its available, but I don't have it in the components menu.

secondly obviously its not working using menu, extensions, manage, install from directory.
i also tried the upload package unzipped mode.

Can anyone shed any light on why it won't upgrade, and if the xml file really is not being found, where is this XML setup file supposed to be, in the upgrade package fileset?

permissions is 755 on the tmp folder that i've uploaded the unzipped fileset to.

thanks

hareslade1
Joomla! Apprentice
Joomla! Apprentice
Posts: 19
Joined: Mon Jul 25, 2016 12:02 am

Re: cannot install 3.6 upgrade package. xml file not found

Post by hareslade1 » Mon Jul 25, 2016 12:17 am

correction, i meant to say, haven't got the joomla upgrade component in my components menu, though its listed as available.

User avatar
Per Yngve Berg
Joomla! Master
Joomla! Master
Posts: 30940
Joined: Mon Oct 27, 2008 9:27 pm
Location: Romerike, Norway

Re: cannot install 3.6 upgrade package. xml file not found

Post by Per Yngve Berg » Mon Jul 25, 2016 6:55 am

From version 3.5, the installer can no longer be used. You have to use the updater component.
You are very far behind in updating. Update to 3.4.8 first.

User avatar
ribo
Joomla! Virtuoso
Joomla! Virtuoso
Posts: 3507
Joined: Sun Jan 03, 2010 8:47 pm
Contact:

Re: cannot install 3.6 upgrade package. xml file not found

Post by ribo » Mon Jul 25, 2016 7:02 am

hareslade1 wrote:
I don't have the install component on my admin component list.
Please check https://docs.joomla.org/Joomla_Update_M ... Admin_Menu
chat room spontes : http://www.spontes.com

sovainfo
Joomla! Exemplar
Joomla! Exemplar
Posts: 8808
Joined: Sat Oct 01, 2011 7:06 pm

Re: cannot install 3.6 upgrade package. xml file not found

Post by sovainfo » Mon Jul 25, 2016 9:11 am

You could try "administrator/index.php?option=com_joomlaupdate" in the address bar.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!

hareslade1
Joomla! Apprentice
Joomla! Apprentice
Posts: 19
Joined: Mon Jul 25, 2016 12:02 am

Re: cannot install 3.6 upgrade package. xml file not found

Post by hareslade1 » Mon Jul 25, 2016 5:20 pm

HI.. thanks for the replies.

i've tried adding administrator/index.php?option=com_joomlaupdate to the url.

i get
'No updates available.

You are on the "Default" update channel. Through this channel you'll receive notifications for all updates of the current Joomla! release (3.x)

You already have the latest Joomla version, 3.4.5.


indeed i have v 3.4.5 running.

IT looks to me on web, as commented already, upgrading to anything above and including 3.5 might need to be done through the update installer, thats my issue, how to get the updater component to work, rather hard when even its not in my component menu, and the url string suggested using com_joomlaupdate, returns a response indicating it can't find anythinng above 3.4.5 to upgrade to.

I could try a 3.4.8 upgrade package upgrade, see if it clears the above prob where apparently the upgrade portal isn't offering anything above 3.4.5... but first...

...Any other ideas about the xml file being inaccessible in the 3.6 upgrade package ?

'

sovainfo
Joomla! Exemplar
Joomla! Exemplar
Posts: 8808
Joined: Sat Oct 01, 2011 7:06 pm

Re: cannot install 3.6 upgrade package. xml file not found

Post by sovainfo » Mon Jul 25, 2016 5:58 pm

You need to clear the cache in that case, see the button bar of Joomla! Update.

Indeed, you NEED to use Joomla! Update component for updating to j3.5 or higher. No longer it is possible to use Extensions->Install. The updates no longer contain the xml file identifying it as a file package to be installed.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!

hareslade1
Joomla! Apprentice
Joomla! Apprentice
Posts: 19
Joined: Mon Jul 25, 2016 12:02 am

Re: cannot install 3.6 upgrade package. xml file not found

Post by hareslade1 » Mon Jul 25, 2016 9:14 pm

HI and thanks for the support.
Solved.. as you say, above 3.4.8 install by trad methods isnt possible,

in my setup on 3.4.5 there is no joomla update component showing, there is also no reference to the vital joomla 3.6 availability in the pink bar at control panel that should show it.

after installing 3.4.8 upgrade via an uploaded fileset in /tmp, 3.4.8 then shows correctly a reference to joomla 3.6 in the pink bar, with an upgrade button. i have never ever seen the alleged 'joomla update' component listed.

so 3.4.5 has to be upgraded to 3.4.8, by ftp to /tmp and using extension manager 'from folder'

then.. 3.4.8 shows the vital upgrade button to 3.6 in the control panel pink bar.

the automatic 3.6 upgrade seems to have worked fine on my first test site.

-------------
carrying out the same 3.4.5 to 3.4.8 upgrade on my second test site, i noticed the pink control panel bar was still missing the reference to 3.6 upgrade and upgrade button.

out of guessing, i enabled the update sites, core joomla item and there and behold i then have the 3.6 joomla upgrade button in the pink bar.

So i think this pretty well explains whats been going on.. if admin can't access the upgrade joomla url, theres no error message and no way of upgrading to 3.6 until that thing appears in the pink bar.

I wonder how many others have been battling like i have, over this.

User avatar
leolam
Joomla! Master
Joomla! Master
Posts: 20652
Joined: Mon Aug 29, 2005 10:17 am
Location: Netherlands/ Germany/ S'pore/Bogor/ North America
Contact:

Re: cannot install 3.6 upgrade package. xml file not found

Post by leolam » Tue Jul 26, 2016 5:30 am

When you have resolved an issue can you please mark the very first post with the post icon "resolved? Image Saves people a lot of reading just to discover it was already resolved

Leo 8)
Joomla's #1 Professional Services Provider:
#Joomla Professional Support: https://gws-desk.com -
#Joomla Specialized Hosting Solutions: https://gws-host.com -

sozzled
I've been banned!
Posts: 13639
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia

Re: cannot install 3.6 upgrade package. xml file not found

Post by sozzled » Tue Jul 26, 2016 7:26 am

@leo: ***off-topic*** It is not possible for us "mere mortals" to edit our own replies 24 hours after we wrote them. Sorry, only a forum moderator can perform that feat of magic. We used to be able to edit our posts after the "grace period" expired, but I think someone has changed the rules.

Good advice—to use the resolved post icon—but, unfortunately, infeasible.

User avatar
leolam
Joomla! Master
Joomla! Master
Posts: 20652
Joined: Mon Aug 29, 2005 10:17 am
Location: Netherlands/ Germany/ S'pore/Bogor/ North America
Contact:

Re: cannot install 3.6 upgrade package. xml file not found

Post by leolam » Tue Jul 26, 2016 2:07 pm

sozzled wrote:We used to be able to edit our posts after the "grace period" expired, but I think someone has changed the rules.
I know it su**s. I have the same issue and after the 'upgrade" to this horrible PHPbb-forum template (it is horrendous!) we have this crap indeed... Cannot help it connect with a Joomla global mod on the forums and you will get a ('we will look into it') reply which does not help since this forum template is horrible and user unfriendly as stated as kindly as possible (In my experience: "It Su***s big time!) Editing your reply within 36 hours as previous is no longer an option

Leo 8)
Joomla's #1 Professional Services Provider:
#Joomla Professional Support: https://gws-desk.com -
#Joomla Specialized Hosting Solutions: https://gws-host.com -

sovainfo
Joomla! Exemplar
Joomla! Exemplar
Posts: 8808
Joined: Sat Oct 01, 2011 7:06 pm

Re: cannot install 3.6 upgrade package. xml file not found

Post by sovainfo » Tue Jul 26, 2016 9:14 pm

hareslade1 wrote: out of guessing, i enabled the update sites, core joomla item and there and behold i then have the 3.6 joomla upgrade button in the pink bar.

So i think this pretty well explains whats been going on.. if admin can't access the upgrade joomla url, theres no error message and no way of upgrading to 3.6 until that thing appears in the pink bar.

I wonder how many others have been battling like i have, over this.
You should talk with the people from Akeeba about this. This is the reason we now have Extensions->Manage->Update site. Joomla no longer deactivates them silently when they can't be reached!
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!


Locked

Return to “Migrating and Upgrading to Joomla! 3.x”