Fresh install non responsive

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atomoboy
Joomla! Fledgling
Joomla! Fledgling
Posts: 1
Joined: Sat Jun 27, 2015 5:23 pm

Fresh install non responsive

Post by atomoboy » Sun Jun 28, 2015 3:04 am

I've used the Softaculous script in C-Panel to create a new 3.41 installation. No errors and everything seems to go well. When I enter the url http://website.com or administrative link http://website.com/administor my browser doesn't load the respective pages. Instead it downloads an .html file with this content:
<?php
/**
* @package Joomla.Site
*
* @copyright Copyright (C) 2005 - 2015 Open Source Matters, Inc. All rights reserved.
* @license GNU General Public License version 2 or later; see LICENSE.txt
*/

if (version_compare(PHP_VERSION, '5.3.10', '<'))
{
die('Your host needs to use PHP 5.3.10 or higher to run this version of Joomla!');
}

/**
* Constant that is checked in included files to prevent direct access.
* define() is used in the installation folder rather than "const" to not error for PHP 5.2 and lower
*/
define('_JEXEC', 1);

if (file_exists(__DIR__ . '/defines.php'))
{
include_once __DIR__ . '/defines.php';
}

if (!defined('_JDEFINES'))
{
define('JPATH_BASE', __DIR__);
require_once JPATH_BASE . '/includes/defines.php';
}

require_once JPATH_BASE . '/includes/framework.php';

// Mark afterLoad in the profiler.
JDEBUG ? $_PROFILER->mark('afterLoad') : null;

// Instantiate the application.
$app = JFactory::getApplication('site');

// Execute the application.
$app->execute();
I've created a number of joomla sites and have never seen this before. Any suggestions?

User avatar
AMurray
Joomla! Exemplar
Joomla! Exemplar
Posts: 9739
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Fresh install non responsive

Post by AMurray » Sun Jun 28, 2015 6:33 am

It seems the hosting environment can't execute PHP scripts.

Can you test this, running a phpinfo.php file, create one as below:

Add the following to a new text file (use Notepad++ or similar) and save the file as "phpinfo.php"

Code: Select all

<? phpinfo(); ?>

UPload this file and run it in your browser as you would any other script. Does the script run, or does the browser prompt to download it?

If you can run the phpinfo.php, try also to run the FPA (Forum Post Assistant, per this post: http://forum.joomla.org/viewtopic.php?f=621&t=582860, post the results to a new reply on this thread.

Meanwhile can you try installing another application through Softaculus such as Wordpress. Does this execute properly , or do you get the same problem? (if so, indicating, that it's not just Joomla).

You could also try installing Joomla the standard method:
http://www.joomla.org/announcements/rel ... eased.html

https://docs.joomla.org/J3.x:Installing_Joomla
Regards - A Murray
General Support Moderator


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