Update from 3.4.8 to 3.5.1 Failed

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alanatwork
Joomla! Fledgling
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Update from 3.4.8 to 3.5.1 Failed

Post by alanatwork » Thu Jun 09, 2016 2:29 am

After updating from 3.4.8 to 3.5.1, I got the following error message:

Fatal error: Undefined class constant 'PRODUCT' in /home/alanatwork/public_html/administrator/modules/mod_version/helper.php on line 39


So I renamed the directory mod-version to mod_version-disabled and I'm able to access the control panel, but if I relaunch the update process nothing happens. Is there an easy fix?

Thanks.

sovainfo
Joomla! Exemplar
Joomla! Exemplar
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Re: Update from 3.4.8 to 3.5.1 Failed

Post by sovainfo » Mon Jun 13, 2016 7:40 am

Renaming is not the right thing to do!
Troubleshooting starts with setting error reporting to 'maximum' and possibly enable debug.
Check the log of the webserver and logs/joomla_update.php.

Use the Forum Post Assistant mentioned at the top to provide us with the information to help you.

@xemhoathinh Create your own topic on the Migration board with the FPA.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!


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