AJAX issue upgrading from 3.5.1 to 3.6

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Jellis1970
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AJAX issue upgrading from 3.5.1 to 3.6

Post by Jellis1970 » Fri Aug 19, 2016 2:21 am

Hi Guys. I'm trying to update 3.5.1 to 3.6 and I'm getting an error after a long wait saying" Error. AJAX loading error. Forbidden. I've downloaded Admin Tools and fixed permissions but still no good. Ideas? Many Thanks!
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sovainfo
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Re: AJAX issue upgrading from 3.5.1 to 3.6

Post by sovainfo » Fri Aug 19, 2016 5:55 am

You can find a protocol of the update in logs/joomla_update.php. What does is say?
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!
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leolam
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Re: AJAX issue upgrading from 3.5.1 to 3.6

Post by leolam » Sun Aug 21, 2016 2:36 pm

Try to increase your memory limit to 128Mb in php.ini

add this to a php.ini or change the value if you have already one:

Code: Select all

memory_limit = 128M
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wenorder
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Re: AJAX issue upgrading from 3.5.1 to 3.6

Post by wenorder » Sat Sep 03, 2016 2:49 pm

I'm having the same issue as well
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leolam
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Re: AJAX issue upgrading from 3.5.1 to 3.6

Post by leolam » Sat Sep 03, 2016 2:54 pm

@wenorder see my replies

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Jellis1970
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Re: AJAX issue upgrading from 3.5.1 to 3.6

Post by Jellis1970 » Fri Sep 09, 2016 7:09 am

LeoLam changing php.ini Memory Limit to 128MB made no difference.

sovainfo there are multiple versions of the following...the installation commences, then nothing. The AJAX loading error comes after that.


Update started by user Administrator (62). Old version is 3.5.1.
2016-08-12T05:26:53+00:00 INFO 175.33.49.218 update File Joomla_3.6.0-Stable-Update_Package.zip successfully downloaded.
2016-08-12T05:58:14+00:00 INFO 175.33.49.218 update Starting installation of new version.
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Re: AJAX issue upgrading from 3.5.1 to 3.6

Post by sovainfo » Fri Sep 09, 2016 8:50 am

Sound like an issue with max_execution_time, set it to 0.

When changing the main php.ini you need to restart apache to make them effective.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!
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Jellis1970
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Re: AJAX issue upgrading from 3.5.1 to 3.6

Post by Jellis1970 » Fri Sep 09, 2016 9:56 pm

Hi Guys. FYI it was a .htaccess issue!! I saw something in another forum and tried renaming it during the upgrade. The upgrade ran perfectly! Thanks heaps for your help and comments!
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leolam
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Re: AJAX issue upgrading from 3.5.1 to 3.6

Post by leolam » Mon Sep 12, 2016 7:37 am

For those who have this check also out this: https://www.[youtube].com/watch?v=oykGxT8lGnI

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