Search tools and ordering not working in articles only?

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kstyles
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Search tools and ordering not working in articles only?

Postby kstyles » Mon Feb 03, 2014 10:58 am

Since I updated the website to the latest version I am unable to open the search tools or re-order the articles. These options are all working fine for modules and everything else, just not for articles.

Any ideas how I can rectify this situation?

:eek:

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bradm
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Re: Search tools and ordering not working in articles only?

Postby bradm » Mon Feb 03, 2014 2:58 pm

Hi kstyles,

Have you tested this in multiple browsers? I'm curious to know if it is browser related.

This page may be a bit difficult to understand, at least for me it is, but do you think you've having the same issue as described here (there's a link to a video on that page)?
http://joomlacode.org/gf/project/joomla ... m_id=32672
Please let me know if I can help any further.
Thanks, BradM, with http://www.inmotionhosting.com Support

kstyles
Joomla! Apprentice
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Posts: 7
Joined: Thu Feb 25, 2010 4:36 pm

Re: Search tools and ordering not working in articles only?

Postby kstyles » Mon Feb 03, 2014 4:38 pm

I have tried it in Safari, Firefox and Internet Explorer, all with the same result.
I have several other websites I have built and have no trouble with any of them, just this one?
I did have an issue with the URL re-write not working on this site, so I copied the .htaccess file from one of the other websites I have built which solved that issue, could this have caused this to occur?
It's important as I want to do some updates to the site and can't order any new articles.

kstyles
Joomla! Apprentice
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Posts: 7
Joined: Thu Feb 25, 2010 4:36 pm

Re: Search tools and ordering not working in articles only?

Postby kstyles » Mon Feb 03, 2014 4:40 pm

Just noticed it doesn't appear to be working in Categories either, no search tools?
Only works in featured articles?

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bradm
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Re: Search tools and ordering not working in articles only?

Postby bradm » Tue Feb 04, 2014 12:16 pm

Hi kstyles,

I can test this again on a fresh install of Joomla to see if I can replicate. What is the exact version of Joomla you're using right now?
Please let me know if I can help any further.
Thanks, BradM, with http://www.inmotionhosting.com Support

kstyles
Joomla! Apprentice
Joomla! Apprentice
Posts: 7
Joined: Thu Feb 25, 2010 4:36 pm

Re: Search tools and ordering not working in articles only?

Postby kstyles » Tue Feb 04, 2014 4:00 pm

Hi bradm,

Many thanks, it's updated to the latest version 3.2.1.

It was only recently updated from 3.2.

I also have JCK manager installed, that when I do a system check gives me the folllowing error (so I just noticed when i done a system check)

Fatal error: Call to protected method JApplicationAdministrator::route() from context '' in /var/sites/n/nostalgicdj.com/public_html/plugins/editors/jckeditor/install/index.php on line 43

I disabled the plugin and went to tinyMCE with no change to the error I'm getting, so I'm hoping I ruled it out?

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bradm
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Re: Search tools and ordering not working in articles only?

Postby bradm » Tue Feb 04, 2014 4:57 pm

Hi kstyles,

I installed a fresh copy of Joomla 3.1 with the test sample data.

I went to Content >> Article Manager and clicked the Search tools button - it is expanding and collapsing for me as it should.

I then clicked the ID, Title, and Hits headers in the table, and they appear to be sorting correctly.

To confirm, what I did above is not working for you in Joomla 3.2.1?

It doesn't appear to be a problem with Joomla 3.2.1, or at least, I wasn't able to replicate it. The problem may be tied to the upgrade that was performed, something may have not gone right.

I think the problem may be outside my scope at this point. If the feature is something you need, personally I would:
1. install Joomla 3.2.1 from scratch and
2. import the current database that you have
... get a fresh copy of the files but use a copy of your current database

That should do the trick. You could always install joomla onto a subdomain or in a separate folder to see if this solution would work.
Please let me know if I can help any further.
Thanks, BradM, with http://www.inmotionhosting.com Support

kstyles
Joomla! Apprentice
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Posts: 7
Joined: Thu Feb 25, 2010 4:36 pm

Re: Search tools and ordering not working in articles only?

Postby kstyles » Wed Feb 05, 2014 4:54 pm

Many thanks for your help, I think that will have to be the route I go down.

Thanks again for looking into this.

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bradm
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Re: Search tools and ordering not working in articles only?

Postby bradm » Fri Feb 07, 2014 1:50 pm

Hi kstyles, I just wanted to check in and see if you were able to make any progress? I'm curious to find out if new files + current database resolves the problem.
Please let me know if I can help any further.
Thanks, BradM, with http://www.inmotionhosting.com Support


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