Unable To Access Joomla 3.3.3 Website

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zortika
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Mon Jul 28, 2014 2:29 am

Unable To Access Joomla 3.3.3 Website

Post by zortika » Mon Jul 28, 2014 2:44 am

My website is up and running until this morning. All of a sudden 404 error message pops up when trying to access the website.
But strangely, it can be openned when typing or pasting the exact URL in the address bar of the browser.
Please help.
Last edited by imanickam on Fri Aug 01, 2014 2:52 am, edited 1 time in total.
Reason: Moved the topic from the forum Performance - Joomla! 3.x to the forum Administration - Joomla! 3.x

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toivo
Joomla! Master
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Posts: 17435
Joined: Thu Feb 15, 2007 5:48 am
Location: Sydney, Australia

Re: Unable To Access Joomla 3.3.3 Website

Post by toivo » Mon Jul 28, 2014 8:39 pm

It is not clear from your post what is not working. Can you give an example or post the URL of the site?
Toivo Talikka, Global Moderator

zortika
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Mon Jul 28, 2014 2:29 am

Re: Unable To Access Joomla 3.3.3 Website

Post by zortika » Mon Jul 28, 2014 10:17 pm

Hi Toivo,
When my users try to access my site as http://kabarthit.com they receive 404 error message.
But when access via link or typing in exact URL address, it is working well. When users get access to the site they can navigate anywhere they want by menu.

Please check this URL: http://kabarthit.com/index.php?option=c ... Itemid=101

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toivo
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Location: Sydney, Australia

Re: Unable To Access Joomla 3.3.3 Website

Post by toivo » Mon Jul 28, 2014 10:42 pm

Have you checked from the access log where the request for the domain alone gets redirected, because it certainly is not the same target as the home page in the menu, which can be accessed directly?

Are you perhaps using an .htaccess file but not set the SEO options in the Global Configuration?
Toivo Talikka, Global Moderator

zortika
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Mon Jul 28, 2014 2:29 am

Re: Unable To Access Joomla 3.3.3 Website

Post by zortika » Mon Jul 28, 2014 11:00 pm

I don't know how to do that. As far as I remember I didn't change any settings in Global Configuration.
I didn't set any SEO settings from the beginning.
The site is working well until yesterday morning.
I doubted my site was hacked or blocked by URL.
Is this possible?

zortika
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Mon Jul 28, 2014 2:29 am

Re: Unable To Access Joomla 3.3.3 Website

Post by zortika » Tue Jul 29, 2014 8:48 pm

A Joomla developer from India fixed the problem. He said a component's link to homepage is missing. My website is up and running well now.


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