Blank admin page

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geukster
Joomla! Fledgling
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Blank admin page

Post by geukster » Mon Apr 13, 2015 3:05 pm

Hi there,

My admin page is blank and I can't seem to find a solution. After checking a lot of forums and several possible causes and solutions I still haven't solved it. Another problem is that I took over this site to maintain and there is no backup available.
When turning on error reporting in configuration.php it doesn't give an error on the backend. The error log on cpanel is blank.

Does anyone know any solution?

Thanks from Belgium!

itoctopus
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Re: Blank admin page

Post by itoctopus » Mon Apr 13, 2015 4:24 pm

The way we resolve this problem is step by step debugging - in other words, we add a die('here...'); to the index.php file (and then subsequent included/required files) until we reach the culprit.

Another way to do this is to disable the non-core system plugins from phpMyAdmin until you reach a status where the website is working.

There are also other solutions, but try the above and let us know.
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geukster
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Mon Apr 13, 2015 2:57 pm

Re: Blank admin page

Post by geukster » Mon Apr 13, 2015 5:25 pm

Thanks for the response. I'll try this and post a reply to on this thread.

sovainfo
Joomla! Exemplar
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Re: Blank admin page

Post by sovainfo » Mon Apr 13, 2015 8:00 pm

Maybe you forgot to check the first thing to do with a blank page and that is the page source. A blank page with source means a javascript problem. A blank page without source means a php problem.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!

geukster
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Mon Apr 13, 2015 2:57 pm

Re: Blank admin page

Post by geukster » Sat Apr 18, 2015 8:45 pm

I found the cause: Joomfever caused an error. Thanks for setting me in the right direction!

sovainfo
Joomla! Exemplar
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Posts: 8808
Joined: Sat Oct 01, 2011 7:06 pm

Re: Blank admin page

Post by sovainfo » Sat Apr 18, 2015 9:51 pm

Not that it matters, but for the record: joomfever is a plugin that adds javascript to the document. Assuming the javascript added caused the problem when processing the html code by the browser.

Causing a problem for the browser results in other javascript, that removes the display: none on html tag, not to be executed. Hence the blank page with pagesource.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!


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