Super User details incorrect after upgrade

[airgead]

Hi,

I migrated a 1.5 site to 3.x using SPUpgrade in April 2013. All went well and I was very happy. I cannot remember when this first occurred, but definitely since the upgrade to 3.2.1 and now 3.2.2, I'm getting an error after I have logged into the Administration area as the super user:

"Error

Username or password is incorrect or you don't have an account yet."

As a matter of housekeeping, I did remove the super user that was created as a part of the J3.x install.

I've checked the user table in the database and cannot see any users that should not be there (all the IDs cross check).

I have tried resetting the password and I still get this error. It doesn't seem to cause any other problems, but it does annoy me that I keep seeing it and I would really like to get rid of it.

I have raised this separately with the JoomlArt developers, but I am also having trouble with the T3 framework upgrade; anything higher than 2.6.8 results in a white screen for my home page. I don't know if the two are related, or whether it is simply coincindental and I have two separate and unrelated problems.

Any suggestions?

Thanks,

Christina Martin

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Have you tried creating a new super user and logging into the new account to see if it is a problem there as well or if it is related to only one account?

[airgead]

Hi Cassandra,

Thanks for the suggestion.

I have (though I got weird MySQL errors that then too, and am having trouble tracking down). I've even tried re-creating the super user I had for the J3.xx install, but no matter what I try, I keep getting the same error.

When I've got some spare time (in the next decade or so) I might try a fresh install and then copying files across, and see if that cleans things up.

Regards,

Christina

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Were you using an extension that moves you from the default Joomla login in 1.5 (Community builder, Extended Registration, etc...) or are you using one now?

[airgead]

Hi Cassandra,

No to both questions. I wish it that easy...

Regards,

Christina

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See if this article can assist you further, if not I could take a look at it if you send me the super admin login information via PM. http://docs.joomla.org/How_do_you_recov ... assword%3F

[airgead]

Finally had a win on this!

It turns out that an integration between my Joomla install and another install was causing some conflict and I needed to have my user-name aligned. I only found out by accident, when I had logged out of the other installation and suddenly there was no problem. Logged back in and problem re-occurred. Change the user-name to match and hey presto! no problem.

So Cassandra's suggestion of non-standard user login was on the right track, I just didn't realise it.

Thanks for the help.

Regards,

Christina

[CampaignPromo]

WOOHOO! Glad you have it sorted out!