Upgrade 2.5.9 to 3.3.3

[arcona60]

My problem is that the Joomla updater downloads the zip file but then sits there with the wheel spinning and does not progress any further. It did this when I tried to update my site online from 2.5.9 to the latest 2.5 version. Now I have restored a backup to my home machine in mampstack to try to upgrrade to 3.3 but it does the same thing. I have made all folders writable by all. The zip file has been downloaded to the tmp folder but then it just sits there and goes nowhere. Help.

[jackrabbit]

Making folders world writable (777) will cause errors. Keep them at 755.

Since the zip is not extracting automatically, manually extract it in the tmp folder using your hosting file manager's zip extractor. If you don't have that tool, extract it locally and upload.

Use the 'Install from directory' option to install

Updating to 3.3 requires a different method
Go to Components > Joomla Update
Click options at the top right
Select Short Term Support from the drop list
Save and decide how you will run the upgrade

[arcona60]

Thanks Jackrabbit.
I had figured out the short term setting and got the 3.3 file showing in the updater. Same problem however. I have this on my home machine so I can afford to make mistakes. Should I try the unzipping in the tmp folder and use install from directory from the extension manager?
Very frustrating - there must be something basic I am not doing.

[arcona60]

OK I tried it anyway and it worked in no time flat. Well, the backend works, but when I go to view the site it is just a blank white page. Any clues?

[pe7er]

A complete blank page is an indication of a PHP error while PHP error reporting is switched off.

To see the real error, you've to switch it on using one of these methods:

In the back-end go to: System > Global Configuration > [server] tab >
change "Error Reporting" from "System Default" to "Maximum"

Or you can add the following code to .htaccess to override the server settings and show any PHP errors:

Code: Select all

php_flag display_errors on
php_value error_reporting -1

[arcona60]

Thanks Peter. Enabled error reporting and got several relating to my template. I will try to track these and fix or upgrade. Thanks again.