upgrading from 3.5.0 to 3.6.0

Need help upgrading your Joomla! website or converting to Joomla! 3.x?

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Locked
Cilldara97
Joomla! Apprentice
Joomla! Apprentice
Posts: 21
Joined: Mon Jun 15, 2015 1:03 am

upgrading from 3.5.0 to 3.6.0

Post by Cilldara97 » Sun Jul 24, 2016 11:17 pm

I need to upgrade my joomla site from 3.5.0 to 3.6.0, however i can't figure out how to do it. I googled it and it said its a one click upgrade but i can't find where to do this. Please help. Thank.

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 44070
Joined: Sat Apr 05, 2008 9:58 pm

Re: upgrading from 3.5.0 to 3.6.0

Post by Webdongle » Sun Jul 24, 2016 11:44 pm

yoursite.com/administrator
Login
Use Akeeba to backup your site
Make sure your 3rd party extensions are up to date
Make sure the cache plugin is disabled
Clear Joomla cache
Set Protostar as default Template.
Navigate to Components >>> Joomla Update
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

yandi12950
Joomla! Apprentice
Joomla! Apprentice
Posts: 9
Joined: Thu Apr 07, 2016 7:49 am

Re: upgrading from 3.5.0 to 3.6.0

Post by yandi12950 » Mon Jul 25, 2016 7:17 am

I encountered a problem with the article editor. I could get into the editor but none of the buttons could be clicked (not close, save, save and close nor toggle editor). I could not even navigate away from the editing page unless if I edit the address line to http://xxxx/administrator/index.php

This happened after updating to Joomla 3.6. I have tried clearing joomla expired cache, browser cache and fixing databases errors (under Extension). But none have solved the problem.

I appreciate any other suggestions. Thank you

User avatar
Per Yngve Berg
Joomla! Master
Joomla! Master
Posts: 30888
Joined: Mon Oct 27, 2008 9:27 pm
Location: Romerike, Norway

Re: upgrading from 3.5.0 to 3.6.0

Post by Per Yngve Berg » Mon Jul 25, 2016 7:32 am

Especially Google Chrome keeps the old js files and refuses to load the new one. You may have to clear user data in the browser.

yandi12950
Joomla! Apprentice
Joomla! Apprentice
Posts: 9
Joined: Thu Apr 07, 2016 7:49 am

Re: upgrading from 3.5.0 to 3.6.0

Post by yandi12950 » Wed Jul 27, 2016 7:34 am

@Per Yngve Berg, I tried restore my joomla to 3.5.1 using akeeba. But the problem still exist. Yes, I use Google Chrome. Then I tried to access the backend using firefox, problem still exist.

I was asking for help too from the web hosting company. They add script JHtml::_('behavior.framework', true); in isis template. The strange things is that it worked in their computer, but still have problem on my computer.

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 44070
Joined: Sat Apr 05, 2008 9:58 pm

Re: upgrading from 3.5.0 to 3.6.0

Post by Webdongle » Wed Jul 27, 2016 7:55 am

yandi12950 wrote:... I tried restore my joomla to 3.5.1 using akeeba. But the problem still exist. Yes,..
You have to delete all the Joomla files from the server before uploading and unpacking the jpa file. Also you need to empty the database or use a new database (or use a different table prefix).
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

yandi12950
Joomla! Apprentice
Joomla! Apprentice
Posts: 9
Joined: Thu Apr 07, 2016 7:49 am

Re: upgrading from 3.5.0 to 3.6.0

Post by yandi12950 » Fri Jul 29, 2016 4:53 am

@Webdongle: Thank you for your reply. I have not actually implement your suggestion and last night on my laptop at home, I upgraded the Chrome browser then tried to edit any articles from administrator and it worked! This is before I delete all Joomla files from the server before unpacking jpa file.

This morning in my office, I did the same thing on my office PC, upgrade the Chrome and tried to edit any articles from the administrator and it did not work. Click right then click inspect, click console then there is an error: Uncaught ReferenceError: tinymce is not defined

Please advise what to do next.

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 44070
Joined: Sat Apr 05, 2008 9:58 pm

Re: upgrading from 3.5.0 to 3.6.0

Post by Webdongle » Fri Jul 29, 2016 8:11 am

Then it would appear that the files on the server are OK and that updating your Browser cleared old settings/cache. But updating the Browser on the office computer didn't clear the cash.

Suggest you disconnect the office computer from the internet (unplug the cable/turn of the wifi) then type the url into the Browser. After getting the error screen connect the computer to the internet again.
or
Set the page unpublished and after the Browser displays a 404 then publish the page again.
or
Put the edit url into the Browser without being logged in

Either of those 3 things should clear the Browser cache.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

yandi12950
Joomla! Apprentice
Joomla! Apprentice
Posts: 9
Joined: Thu Apr 07, 2016 7:49 am

Re: upgrading from 3.5.0 to 3.6.0

Post by yandi12950 » Wed Aug 17, 2016 11:21 pm

Webdongle wrote:Then it would appear that the files on the server are OK and that updating your Browser cleared old settings/cache. But updating the Browser on the office computer didn't clear the cash.

Suggest you disconnect the office computer from the internet (unplug the cable/turn of the wifi) then type the url into the Browser. After getting the error screen connect the computer to the internet again.
or
Set the page unpublished and after the Browser displays a 404 then publish the page again.
or
Put the edit url into the Browser without being logged in

Either of those 3 things should clear the Browser cache.
Thank you for your suggestions. I tried all three but it did not fix the editor problem on the office PC. So instead I change from using the tiny editor to JC editor, which works when accessed from both laptop and office computer. I consider this case close although it leaves a question mark.

Now I have another problem.I notice that a more stable joomla 3.6 version so I decided to upgrade. After upgrading, I can not access my admin site as it brings me to the frontend. You may try typing www.mbapratama.com/administrator . The address still mentions the "administrator" but it displays the frontend.

User avatar
Webdongle
Joomla! Master
Joomla! Master
Posts: 44070
Joined: Sat Apr 05, 2008 9:58 pm

Re: upgrading from 3.5.0 to 3.6.0

Post by Webdongle » Thu Aug 18, 2016 12:33 am

something in your .htaccess ?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".


Locked

Return to “Migrating and Upgrading to Joomla! 3.x”