Cannot open file for writing log

[sovainfo]

In Global Configuration tab System.
Normally it points to the logs folder in your Joomla folder (./logs).
Shouldn't be locked down!

[willkey]

"locked down" he is referring to is the permissions on the folder. it also has an htacess file in there that protects it from public reading

[atodd]

try making a new folder, with a new name, like "mylogs" and use that for the /logs variable in the configuration file

I actually did that but it didn't work. I did end up getting the site updated however. After exhausting all other options, I ended up having to install and set up xampp and update the site locally. I was then going to use Akeeba kickstart to move the backup I created but that didn't work either. So I ended up having to upload the locally updated site to a subfolder, creating a redirect page to that folder (just for over night), and manually deleting the old site and uploading the new one.

So the site is now updated to Joomla 3.4 and is working perfectly. Hopefully the next major update won't be quite as painful!

[atodd]

In Global Configuration tab System.
Normally it points to the logs folder in your Joomla folder (./logs).
Shouldn't be locked down!

You are absolutely correct. The problem was that 1and1 (for whatever stupid reason) decided that they would put a logs folder on the root of our server and completely lock it down. I have no idea why, but even though I created a new folder and changed the config file, the update process still wanted to write to the logs folder.

[sovainfo]

Haven't found anything in Joomla writing to logs unless configured by log_path. Would consider that a bug when it would do that.

[jamerson]

i am having the same problem.
tried all the solution already given but none of them helped.
tried LEO PHP file it shows the log file.
i can access the ftp using filezilla.
i am on joomla 3.4.1

i've checked the configuration.php file and i think i see the something wrong :

public $tmp_path = 'C:/xampp/htdocs/DOMAIN/tmp';
public $log_path = 'C:/xampp/htdocs/DOMAIN/log';


i tried LEO code to know the absolut path.
both tmp and log path suppoted to be on the absolut path ?


public $tmp_path = '/home/cartoons/domains/domain.com/public_html';
public $log_path = '/home/cartoons/domains/domain.com/public_html';


Thank you LEO.
it fixed now

[jaysunp]

I just ran into this issue when deploying a remote backup for our site. I have verified the correct absolute path and permissions (755 for directories and 644 for files) and the error persists.

In a post above, someone reported changing permissions on the log directory to '777'. When I did this, this site runs properly, yet this setting is not recommended for security reasons.

My question is, "Is this a file ownership issue on the server?" Who must "own" the files in order for the permissions to work correctly? I don't want to leave the log directory permission at 777.

[scoopy]

I'm having a similar issue trying to update from 3.4.1 to 3.4.3

Code: Select all

ERROR:
Could not open /var/www/html/xxx/xxx/administrator/components/com_admin/models/help.php for writing.

All folders are writable. The help.php file identified has 644 permissions.

I've tried using absolute path and "logs" in the global config.

Any thought appreciated.

[FeliFresneda]

This problem happens when your login access menu is not in the first level of the main menu.
With older versions was enough using "/log" or "../log" in Global configuration, but now the long address "/var/www/domain/xxx/log" folder must be set there.
Follow Loelam instructions to get your complete address and set log folder inside your web folder in the server.

[joomexcellence]

For those who face these issues:

To find out what your absolute path is, copy the following code into a text editor (i.e. JEdit, Notepad, etc), save the file as a .php naming it whatever you prefer (i.e anyfilename.php.).

Code: Select all

<?php 
 $path = getcwd();
 echo "Your Absoluthe Path is: ";
 echo $path;
 ?>

Using your FTP software, ftp the file you have just created to your root folder.

Open your web browser and type in http://www.yourdomain.com/anyfilename.php. The result will show the absolute path!

IMPORTANT: For security reasons, delete this file as soon as you have ascertained the information you require.

Leo

I did as you said and it says "Your Absoluthe Path is: /home4/joomlaxl/public_html/mywebsite"

[the apprentice]

I also found the correct absolute path and wanted to modify log and tmp but I can't modify the configuration.php.