Download URL is empty when upgrading to 3.6.0 [solved]

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coupeborgward
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Download URL is empty when upgrading to 3.6.0 [solved]

Post by coupeborgward » Mon Aug 08, 2016 12:03 am

Hi

My joomla 3.5.1 recognizes that 3.6.0 is out and wants to upgrade. When I initiate the upgrade process through the joomla update component it fails with errror message download of update package failed. I also noticed that the URL (see screenshot) is empty and I believe that could be the cause of the download error

any suggestions ?
update-error.jpg
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Last edited by mandville on Thu Aug 25, 2016 8:36 am, edited 1 time in total.
Reason: solved as per op

sovainfo
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Re: Download URL is empty when upgrading to 3.6.0

Post by sovainfo » Mon Aug 08, 2016 12:31 am

Download the update and put it in the folder designated for Joomla as the tmp folder. See System->System Information->Folder permissions. Scroll to the bottom and verify what the folder is and whether it is writable.

Was the url empty when you pressed Install ? When it was, suggest to Clear cache or use options to switch channel.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!

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Webdongle
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Re: Download URL is empty when upgrading to 3.6.0

Post by Webdongle » Mon Aug 08, 2016 1:34 am

Do NOT switch channel ... your are on the 'Default channel' which is the correct one unless you are testing beta versions of Joomla
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

sovainfo
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Re: Download URL is empty when upgrading to 3.6.0

Post by sovainfo » Mon Aug 08, 2016 1:54 am

There is nothing against switching channel, both Default and Next will give you the same update. Intended to return back to Default, but no reason for it as long there is no J4 !
The only purpose of switching is to get the url.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!

coupeborgward
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Re: Download URL is empty when upgrading to 3.6.0

Post by coupeborgward » Mon Aug 08, 2016 1:59 am

The URL is empty when you browse to the joomla update component. I uploaded the update file to the tmp directory and also checked the permissions (all writeable) but no luck with the update.

The log is confirming that the URL is missing

2016-08-07T23:59:27+00:00 INFO x.x.x.x update Update started by user Super User (413). Old version is 3.5.1.
2016-08-07T23:59:27+00:00 INFO x.x.x.x update Downloading update file from .


I may have to do it manually.
Does this apply to 3.6.0 as well -> https://docs.joomla.org/J3.x:Upgrading_ ... 4.x_to_3.5

Is there a way to overwrite the URL element manually ?

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Webdongle
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Re: Download URL is empty when upgrading to 3.6.0

Post by Webdongle » Mon Aug 08, 2016 8:29 am

Method #A of that link is what sovainfo described. However if the url for the update is missing then that method probably wont work.

Make a backup

You can download https://github.com/joomla/joomla-cms/re ... ackage.zip unzip and upload ... then use https://gist.github.com/mbabker/d7bfb4e ... 3607f89281
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

coupeborgward
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Re: Download URL is empty when upgrading to 3.6.0

Post by coupeborgward » Wed Aug 24, 2016 12:52 am

used the post manual update script and it worked fine. Did a local dry run first and then was smooth on the live site.

Thanks for the info

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Re: Download URL is empty when upgrading to 3.6.0

Post by leolam » Wed Aug 24, 2016 3:46 am

When you have resolved an issue can you please mark the very first post with the post icon "resolved? Image Saves people a lot of reading just to discover it was already resolved

Leo 8)
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coupeborgward
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Re: Download URL is empty when upgrading to 3.6.0

Post by coupeborgward » Wed Aug 24, 2016 10:28 pm

well I would love to but I can't edit the first post anymore. I only have two buttons to chose from. The report button and quote button.

I only can edit my last post within a thread

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Webdongle
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Re: Download URL is empty when upgrading to 3.6.0

Post by Webdongle » Wed Aug 24, 2016 11:48 pm

coupeborgward wrote:well I would love to but I can't edit the first post anymore. I only have two buttons to chose from. The report button and quote button....
Then report the first post as solved
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

sovainfo
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Re: Download URL is empty when upgrading to 3.6.0

Post by sovainfo » Thu Aug 25, 2016 12:24 am

Reported as Solved !
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!


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