Admin site links are broken, Server error 500

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livetvaccess
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Admin site links are broken, Server error 500

Post by livetvaccess » Sun Jul 17, 2016 2:49 pm

Hi,

Following a Malware removal, some of my Joomla websites admin pages started to break, for example when I try to open global configration, links under the extension manager or the User management I get server 500 error and I can't access these menues, my website is up-to-date with the Joomla version and extensions, how can I fix that?

Thanks

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Per Yngve Berg
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Re: Admin site links are broken, Server error 500

Post by Per Yngve Berg » Sun Jul 17, 2016 7:48 pm

Mod. Note: Relocated the topic to the Security J3.x Forum.

Follow the procedures in the Security Forum on how to deal with a hacked site.

livetvaccess
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Re: Admin site links are broken, Server error 500

Post by livetvaccess » Sun Jul 17, 2016 8:00 pm

I have followed the security post already and also hired a developer who stated that the malware is gone and these are server issues, but after that I found 2 infected files and I'm wondering if the Malware is still hiding these somewhere or this is a server issue as the developer states?

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leolam
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Re: Admin site links are broken, Server error 500

Post by leolam » Mon Jul 18, 2016 3:44 pm

https://myjoomla.com will be very useful for you

Leo 8)
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livetvaccess
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Re: Admin site links are broken, Server error 500

Post by livetvaccess » Tue Jul 19, 2016 7:53 pm

Hi Leo, Thank you for reply, in this specific website there is no malware, My hosting company confirmed it and I scanned the files myself, my question is why when I try to access some links under the admin menus it gives me server error 500 and how can I fix that?

Thanks

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leolam
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Re: Admin site links are broken, Server error 500

Post by leolam » Sun Jul 24, 2016 9:23 am

What is your url please?

Leo 8)
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livetvaccess
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Re: Admin site links are broken, Server error 500

Post by livetvaccess » Sun Jul 24, 2016 11:10 am

Hi Leo,

Thank you for getting back, it has been solved by restoring a previous backup of the website, could I ask you please to have a look at another issue I have here http://forum.joomla.org/viewtopic.php?f ... 3#p3415683

Thanks again

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leolam
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Re: Admin site links are broken, Server error 500

Post by leolam » Sun Jul 24, 2016 2:12 pm

done see your post. Change host!

Leo 8)
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