Certain extensions will not work on some of my joomla sites

This forum is for general questions about extensions for Joomla! 3.x.

Moderators: pe7er, General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Locked
Abbtech79
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Mon Sep 22, 2014 8:02 am

Certain extensions will not work on some of my joomla sites

Post by Abbtech79 » Mon Sep 22, 2014 8:08 am

I have two sites on which I have installed both Login Radius and DJ Extensions DJ Classifieds. On those two sites I have used the same template Zenith 1 and the extensions work fine. On two other sites I have tried several different templates to try and solve a problem where neither of these extensions will work. The actual modules and module titles appear in the places I put them but the map in the case of DJClassifieds and the social media icons in the case of Login Radius will not appear.
All of these sites are on the same server with the same set up. I have disabled any kind of ssl on all of the sites.
Any ideas anyone?

User avatar
toivo
Joomla! Master
Joomla! Master
Posts: 17417
Joined: Thu Feb 15, 2007 5:48 am
Location: Sydney, Australia

Re: Certain extensions will not work on some of my joomla si

Post by toivo » Mon Sep 22, 2014 8:59 am

DJ Classified is a paid extension. Have you contacted their support?

Do you get any error messages about either of these extensions in the PHP error log? If you do not have access to that file in your cPanel or similar, you need to talk to your hosting provider.
Toivo Talikka, Global Moderator

Abbtech79
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Mon Sep 22, 2014 8:02 am

Re: Certain extensions will not work on some of my joomla si

Post by Abbtech79 » Mon Sep 22, 2014 1:53 pm

I have contacted both Login radius and DJClassifieds. The problem seems to me to be something that either I have done wrong or maybe even a template problem. I was just wondering if anyone knew of a common problem which might point to both these extensions not working properly. That is to say, I don't think that it is a joomla problem , djclassified or login radius problem.
There are no problems shown using the debug other than this:

2 duplicate found!
2 duplicates: #5 #6

Query Time: 0.42 ms Query memory: 0.013 MB Memory before query: 2.642 MB Rows returned: 1

SELECT `data`

FROM `wpios_session`

WHERE `session_id` = 'hochu0o1iqcjpifsgmml18u0g6'

Don't what that means if anything.

User avatar
toivo
Joomla! Master
Joomla! Master
Posts: 17417
Joined: Thu Feb 15, 2007 5:48 am
Location: Sydney, Australia

Re: Certain extensions will not work on some of my joomla si

Post by toivo » Tue Sep 23, 2014 8:29 am

Turning debug on does not show the actual notices, warnings and fatal errors in the PHP code, which are recorded in the PHP error log. In Global Configuration, under Server, you can turn the error reporting to 'Maximum' or 'Development'.
Toivo Talikka, Global Moderator

Abbtech79
Joomla! Fledgling
Joomla! Fledgling
Posts: 3
Joined: Mon Sep 22, 2014 8:02 am

Re: Certain extensions will not work on some of my joomla si

Post by Abbtech79 » Tue Sep 23, 2014 10:16 am

Thanks but I did know that already. The information I posted was as a result of turning on error reporting to maximum and debug to yes.

User avatar
toivo
Joomla! Master
Joomla! Master
Posts: 17417
Joined: Thu Feb 15, 2007 5:48 am
Location: Sydney, Australia

Re: Certain extensions will not work on some of my joomla si

Post by toivo » Tue Sep 23, 2014 10:29 am

Ok, but what is recorded in the PHP error log? Does your server maintain one?

You can find out the location of the error log and whether it is maintained from System Information - PHP Information. Check the column 'Local Value' from the lines starting with:
- error_log
- log_errors
Toivo Talikka, Global Moderator


Locked

Return to “Extensions for Joomla! 3.x”