Unable to login my backend

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jaman_vvip
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Unable to login my backend

Post by jaman_vvip » Fri Jul 01, 2016 10:20 am

Hello Experts,

From yesterday im unable to login my backend. Below error showing whenever i tried to log in.

Fatal error: Call to undefined method JComponentHelper::isInstalled() in /hermes/bosnaweb24a/b2244/ipg.mobilepricebdnet/alldomainfiles/homedir/public_html/plugins/system/modulehistory/modulehistory.php on line 35


Before got the error i just install and uninstall "pkg_arkeditor1.8.4" plugin. As per the error i check in line 35 and below code i found.

Code: Select all

if(!JComponentHelper::isInstalled('com_arkeditor'))
		{
			return;
		}

Can anyone help me in this regards, please.
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itoctopus
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Re: Unable to login my backend

Post by itoctopus » Fri Jul 01, 2016 1:44 pm

It seems that you have not completely uninstalled that extension. Just delete the modulehistory folder under plugins/system/ using FTP.

Note: Always backup your website before tinkering with the filesystem.
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