My account appears to be still logged in as the backend menu is still visible, but I am unable to do anything: any click on the items in the menu doesn't produce any effect, and the same thing happen when I try to use the button "Back to control panel".
If I try to log in to the administrator page from another browser I receive the same alert ("An error has occurred. – 401 Login failed - Back to Control Panel"), but without passing through the login panel; the backend menu is missing, excepting the dark blue menu bar and the wheel on the right of the bar, where the commands "Edit User profile" and "Logout" are still visible, but not working at all.
The website appears to be online, but only if I try to reach it in a private window. If I try starting from the page where is supposed to be the backend and is supposed that I'm still logged in, I receive an error page "401 LOGIN FAILED. Looks like the page you're trying to visit doesn't exist."
I've searched through a lot of google pages and in the forum, but nothing found. Thanks in advance for any help.
Here's my FPA dump:
Forum Post Assistant (v1.6.6) : 3-Mar-2023 wrote:Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.10.4-Stable (Daraja) 11-December-2021
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: true | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 240 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: none | Site Debug: false | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.10.4: Yes | Database Supports J! 3.10.4: Yes | Database Credentials Present: Yes |
Host Configuration :: OS: Linux | OS Version: 3.10.0-962.3.2.lve1.5.77.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 73.57 GiB |
PHP Configuration :: Version: 7.4.33 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: -32768 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 128M | Max. Input Time: 180 | Max. Execution Time: 180 | Memory Limit: 320M
Database Configuration :: Version: 10.3.38-MariaDB-log (Client:3.1.20) | Database Size: 37.83 MiB | #of Tables with config prefix: 154 | #of other Tables: 0 | User Privileges : GRANT SELECTUser Privileges : INSERTUser Privileges : UPDATEUser Privileges : DELETEUser Privileges : CREATEUser Privileges : DROPUser Privileges : REFERENCESUser Privileges : INDEXUser Privileges : ALTERUser Privileges : CREATE TEMPORARY TABLESUser Privileges : LOCK TABLESUser Privileges : EXECUTEUser Privileges : CREATE VIEWUser Privileges : SHOW VIEWUser Privileges : CREATE ROUTINEUser Privileges : ALTER ROUTINEUser Privileges : EVENTUser Privileges : TRIGGERDetailed Environment :: wrote:PHP Extensions :: Core (7.4.33) | date (7.4.33) | libxml (7.4.33) | openssl (7.4.33) | pcre (7.4.33) | sqlite3 (7.4.33) | zlib (7.4.33) | bz2 (7.4.33) | calendar (7.4.33) | ctype (7.4.33) | curl (7.4.33) | hash (7.4.33) | filter (7.4.33) | ftp (7.4.33) | gettext (7.4.33) | gmp (7.4.33) | SPL (7.4.33) | iconv (7.4.33) | pcntl (7.4.33) | readline (7.4.33) | Reflection (7.4.33) | session (7.4.33) | standard (7.4.33) | shmop (7.4.33) | SimpleXML (7.4.33) | mbstring (7.4.33) | tokenizer (7.4.33) | xml (7.4.33) | litespeed () | bcmath (7.4.33) | dom (20031129) | gd (7.4.33) | imap (7.4.33) | json (7.4.33) | exif (7.4.33) | mysqli (7.4.33) | mysqlnd (mysqlnd 7.4.33) | PDO (7.4.33) | pdo_mysql (7.4.33) | pdo_sqlite (7.4.33) | Phar (7.4.33) | posix (7.4.33) | sockets (7.4.33) | xmlreader (7.4.33) | xmlwriter (7.4.33) | xsl (7.4.33) | zip (1.15.6) | Zend Engine (3.4.0) |
Potential Missing Extensions ::
Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: NoFolder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |
Elevated Permissions (First 10) :: administrator/components/com_akeeba/backup/ (777) |Database Information :: wrote:Database statistics :: Uptime: 698511 | Threads: 58 | Questions: 61098991 | Slow queries: 2 | Opens: 116668 | Flush tables: 33 | Open tables: 2788 | Queries per second avg: 87.470 |Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: WF_MEDIA_TITLE (2.9.18) ? | WF_VISUALCHARS_TITLE (2.9.18) ? | WF_NONBREAKING_TITLE (2.9.18) ? | WF_ANCHOR_TITLE (2.9.18) ? | WF_IMGMANAGER_TITLE (2.9.18) ? | WF_CLIPBOARD_TITLE (2.9.18) ? | WF_DIRECTIONALITY_TITLE (2.9.18) ? | WF_FONTSELECT_TITLE (2.9.18) ? | WF_STYLESELECT_TITLE (2.9.18) ? | WF_FONTSIZESELECT_TITLE (2.9.18) ? | JCE - Noneditable (1.0.0) ? | WF_FORMATSELECT_TITLE (2.9.18) ? | WF_KITCHENSINK_TITLE (2.9.18) ? | WF_ATTRIBUTES_TITLE (2.9.10) ? | WF_VISUALBLOCKS_TITLE (2.9.18) ? | WF_ARTICLE_TITLE (2.9.18) ? | WF_SPELLCHECKER_TITLE (2.9.18) ? | WF_PREVIEW_TITLE (2.9.18) ? | WF_CHARMAP_TITLE (2.9.18) ? | WF_WORDCOUNT_TITLE (2.9.18) ? | WF_TABLE_TITLE (2.9.18) ? | WF_FULLSCREEN_TITLE (2.9.18) ? | WF_CLEANUP_TITLE (2.9.18) ? | WF_HR_TITLE (2.9.18) ? | WF_SOURCE_TITLE (2.9.18) ? | WF_PRINT_TITLE (2.9.18) ? | WF_CONTEXTMENU_TITLE (2.9.18) ? | WF_FONTCOLOR_TITLE (2.9.18) ? | WF_LISTS_TITLE (2.9.18) ? | WF_BROWSER_TITLE (2.9.18) ? | WF_AUTOSAVE_TITLE (2.9.18) ? | WF_EMOTIONS_TITLE (2.9.18) ? | WF_REFERENCE_TITLE (2.9.10) ? | WF_LINK_TITLE (2.9.18) ? | WF_HELP_TITLE (2.9.18) ? | WF_LAYER_TITLE (2.8.3) ? | WF_XHTMLXTRAS_TITLE (2.9.18) ? | WF_TEXTCASE_TITLE (2.9.18) ? | WF_STYLE_TITLE (2.9.18) ? | WF_SEARCHREPLACE_TITLE (2.9.18) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.18) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.18) ? | WF_LINKS_JOOMLALINKS_TITLE (2.9.18) ? | WF_LINK_SEARCH_TITLE (2.9.18) ? | WF_AGGREGATOR_AUDIO_TITLE (2.9.18) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.18) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.18) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.18) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.18) ? |
Components :: Admin ::
Core :: com_cache (3.0.0) 1 | com_installer (3.0.0) 1 | com_categories (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_associations (3.7.0) 1 | com_redirect (3.0.0) 1 | com_ajax (3.2.0) 1 | com_joomlaupdate (3.10.1) 1 | com_content (3.0.0) 1 | com_weblinks (3.9.0) 1 | com_modules (3.0.0) 1 | com_plugins (3.0.0) 1 | com_search (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_tags (3.1.0) 1 | com_config (3.0.0) 1 | com_media (3.0.0) 1 | com_languages (3.0.0) 1 | com_privacy (3.9.0) 1 | com_actionlogs (3.9.0) 1 | com_messages (3.0.0) 1 | com_menus (3.0.0) 1 | com_finder (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_login (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_admin (3.0.0) 1 | com_banners (3.0.0) 1 | com_fields (3.7.0) 1 | com_users (3.0.0) 1 | com_templates (3.0.0) 1 | com_checkin (3.0.0) 1 |
3rd Party:: COM_OSGALLERY (4.5.16) 1 | Akeeba (8.1.1) 1 | com_j2xml (3.9.226-beta7) 1 | RokSprocket (2.1.28) 1 | COM_FOXCONTACT (3.9.8) 1 | GDPR (2.2) 1 | RokGallery (2.46) 1 | COM_XMAP (3.0.0) 1 | COM_GANTRY (4.1.43) 1 | COM_JCE (2.9.18) 1 | AcyMailing (5.10.24) 1 | RokCandy (2.0.4) 1 |
Modules :: Site ::
Core :: mod_related_items (3.0.0) 1 | mod_weblinks (3.9.0) 1 | mod_finder (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_search (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_articles_categories (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_banners (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_stats (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_login (3.0.0) 1 | mod_articles_archive (3.0.0) 1 |
3rd Party:: NextFlip Flip Book ID 8 (2.5) 1 | NextFlip Flip Book ID 3 (2.5) 1 | NextFlip Flip Book ID 9 (2.5) 1 | NextFlip Flip Book ID 1 (2.5) 1 | NextFlip Flip Book ID 1 (2.5) 1 | NextFlip Flip Book ID 10 (2.5) 1 | NextFlip Flip Book ID 5 (2.5) 1 | NextFlip Flip Book ID 1 (2.5) 1 | NextFlip Flip Book ID 10 (2.5) 1 | RokSprocket Module (2.1.28) 1 | NextFlip Flip Book ID 2422023 (2.5) 1 | RokNavMenu (2.0.9) 1 | AcyMailing 5 module (3.7.0) ? | NextFlip Flip Book ID 1 (2.5) 1 | NextFlip Flip Book ID 4 (2.5) 1 | RokGallery Module (2.46) 1 | RokAjaxSearch (2.0.6) 1 | MOD_FOXCONTACT (3.9.8) 1 | NextFlip Flip Book ID 6 (2.5) 1 | NextFlip Flip Book ID 1 (2.5) 1 | NextFlip Flip Book ID 7 (2.5) 1 |
Modules :: Admin ::
Core :: mod_status (3.0.0) 1 | mod_version (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_popular (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_custom (3.0.0) 1 | mod_login (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_submenu (3.0.0) 1 |
3rd Party::
Libraries ::
Core ::
3rd Party:: RokCommon (2.3) 1 | Gantry (3.2.17) ? |
Plugins ::
Core :: plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_weblink (3.9.0) 0 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.1.2) 0 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_cache (3.0.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_weblinks (3.9.0) 0 | plg_system_redirect (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_updatenotification (3.5.0) 0 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_logrotation (3.9.0) 1 | plg_system_languagefilter (3.0.0) 1 | plg_system_remember (3.0.0) 0 | plg_system_privacyconsent (3.9.0) 0 | plg_system_logout (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_eos310 (3.10.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_weblinks (3.9.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_tags (3.0.0) 0 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_fields_calendar (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_finder_categories (3.0.0) 1 | plg_finder_weblinks (3.9.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_content_pagebreak (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_pagenavigation (3.0.0) 1 | plg_content_geshi (2.5.0) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_privacy_message (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_extension_joomla (3.0.0) 1 |
3rd Party:: Button - RokBox (2.0.16) 1 | Button - RokCandy (2.0.4) 1 | Button - RokGallery (2.46) 1 | plg_installer_jeventsinstaller (3.4.25) 0 | plg_installer_jce (2.9.18) 1 | PLG_SYSTEM_BACKUPONUPDATE (8.1.1) 0 | OS Gallery System (3.2.6) 1 | AcyMailing : Send mail while editin (5.10.24) ? | System - RokCommon (3.2.9) 1 | AcyMailing : Handle Click tracking (5.10.24) ? | System - RokGZipper (1.0) 0 | AcyMailing JCE integration (5.10.24) 1 | System - Basic HTTP authentication (3.9.226-beta7) 1 | System - RokSprocket (2.1.28) 1 | PLG_SYSTEM_GWEJSON (3.4.25) 1 | AcyMailing: override Joomla mailing (5.10.24) ? | PLG_SYSTEM_OFFICIALFACEBOOKPIXEL (1.0.3) 1 | plg_system_j2xml (3.9.226-beta7) 1 | System - Gantry 4 (4.1.43) 1 | System - GDPR (2.2) 1 | plg_system_jce (2.9.18) 1 | System - RokBox (2.0.16) 1 | System - RokCandy (2.0.4) 1 | AcyMailing : (auto)Subscribe during (5.10.24) ? | System - RokGallery (2.46) 1 | System - RokExtender (2.0.0) 1 | Xmap - Kunena Plugin (3.0.0) 1 | Xmap - Mosets Tree Plugin (2.0.2) 1 | PLG_XMAP_COM_CONTENT (3.0 3.0.0) 1 | PLG_XMAP_COM_WEBLINKS (1.0.0) 1 | PLG_XMAP_COM_TAGS (1.0.0) 1 | PLG_XMAP_COM_JEVENTS (1.0.0) 1 | Xmap - Virtuemart Plugin (2.0.3) 1 | PLG_XMAP_COM_ACYMAILING (1.0.0) 1 | Xmap - SobiPro Plugin (2.0.2) 1 | XMAP_PLUGIN_K2 (1.3) 1 | plg_quickicon_akeebabackup (8.1.1) 1 | plg_quickicon_jce (2.9.18) 1 | plg_fields_mediajce (2.9.18) 1 | PLG_ACTIONLOG_AKEEBABACKUP (8.1.1) 0 | AcyMailing Tag : Insert a Module (5.10.24) 1 | AcyMailing Tag and filter : Communi (3.7.2) ? | AcyMailing Tag and filter : Communi (3.7.2) ? | AcyMailing : trigger Joomla Content (3.7.0) ? | AcyMailing Geolocation : Tag and fi (5.10.24) ? | AcyMailing Tag : VirtueMart integra (4.9.3) ? | AcyMailing : Handle Click tracking (5.10.24) ? | AcyMailing table of contents genera (1.0.0) ? | AcyMailing Template Class Replacer (5.10.24) 1 | AcyMailing Manage text (1.0.0) 1 | AcyMailing Tag : Joomla User Inform (5.10.24) ? | AcyMailing : share on social networ (1.0.0) ? | AcyMailing Tag : Subscriber informa (5.10.24) ? | AcyMailing Tag : Date / Time (5.10.24) 1 | AcyMailing Tag : Website links (3.7.0) 1 | AcyMailing Tag : content insertion (3.7.0) 1 | AcyMailing : Statistics Plugin (3.7.0) 1 | AcyMailing Tag : Call To Action (1.1.3) ? | AcyMailing : Inbox actions (5.10.24) 1 | AcyMailing Tag : Manage the Subscri (5.10.24) ? | Content - RokSocialButtons (1.5.3) 1 | plg_content_jce (2.9.18) 1 | RokBox (2.0.16) 1 | Content - RokInjectModule (2.1.28) 1 | plg_content_foxcontact (3.9.8) 1 | AcyMailing Editor (5.10.24) ? | plg_editors_codemirror (5.60.0) 1 | RokPad (2.1.10) 1 | plg_editors_switcher (4.0.9) 0 | plg_editors_tinymce (4.5.12) 1 | plg_editors_jce (2.9.18) 1 | plg_extension_jce (2.9.18) 1 |Templates Discovered :: wrote:Templates :: Site :: beez3 (3.1.0) ? | rt_chimera (1.10) 1 | protostar (1.0) ? |
Templates :: Admin :: isis (1.0) 1 | hathor (3.0.0) ? |