Values for Virtuemart shopper field won't save Topic is solved

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bloatyhead
Joomla! Apprentice
Joomla! Apprentice
Posts: 11
Joined: Sat Nov 20, 2021 8:29 pm

Values for Virtuemart shopper field won't save

Post by bloatyhead » Tue Jul 18, 2023 7:28 pm

I've been trying to create new Virtuemart shopper field with multiple values. However when I click Save after adding the values (even though the notice says 'Userfield successfully saved'), only the last value I added is there and this is also the only value displayed in the front end. I'm getting desperate as I need this functioning quite urgently - I've also posted in the Virtuemart form and sent a Virtuemart support ticket but haven't received any responses yet hence the post on here.

I have VM 4.0.22, J 3.10.12, PHP 8.0.29.

I've tried in different browsers and tried recreating the field using different values which have never been used before, in case this was causing a problem. Unfortunately nothing seems to work. My com_virtuemart.log.php isn't showing any errors while I'm doing all this (only some older errors relating to trying to include gaps in the values). I really can't figure out where the problem lies and I can't find any past posts with this same problem.

Any help is greatly appreciated, thank you!!
Forum Post Assistant (v1.6.6) : 18-Jul-2023 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.10.12-Stable (Daraja) 8-July-2023
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
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Host Configuration :: OS: Linux | OS Version: 3.10.0-962.3.2.lve1.5.73.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 388.44 GiB |

PHP Configuration :: Version: 8.0.29 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 32767 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: -1 | Max. Execution Time: 300 | Memory Limit: 768M

Database Configuration :: Version: 10.3.36-MariaDB-cll-lve (Client:10.3.36) | Database Size: 44.79 MiB | #of Tables with config prefix:  265 | #of other Tables:  0 | User Privileges : GRANT ALL
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Potential Missing Extensions :: zip |

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) :: tmp/VM_Invoices/2021-12/ (777) | tmp/VM_Invoices/2022-04/ (777) | tmp/VM_Invoices/2022-05/ (777) | tmp/VM_Invoices/2022-06/ (777) | tmp/VM_Invoices/2022-09/ (777) | tmp/VM_Invoices/2022-10/ (777) | tmp/VM_Invoices/2023-02/ (777) | tmp/VM_Invoices/2023-03/ (777) | tmp/VM_Invoices/2023-04/ (777) | tmp/VM_Invoices/2023-07/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 2285805 | Threads: 196 | Questions: 1783177763 | Slow queries: 7858 | Opens: 1362986 | Flush tables: 1 | Open tables: 24581 | Queries per second avg: 780.109 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::

Components :: Admin ::
Core :: com_newsfeeds (3.0.0) 1 | com_installer (3.0.0) 1 | com_login (3.0.0) 1 | com_content (3.0.0) 1 | com_redirect (3.0.0) 1 | com_cache (3.0.0) 1 | com_languages (3.0.0) 1 | com_ajax (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_associations (3.7.0) 1 | com_actionlogs (3.9.0) 1 | com_finder (3.0.0) 1 | com_messages (3.0.0) 1 | com_joomlaupdate (3.10.1) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_checkin (3.0.0) 1 | com_privacy (3.9.0) 1 | com_config (3.0.0) 1 | com_admin (3.0.0) 1 | com_templates (3.0.0) 1 | com_categories (3.0.0) 1 | com_users (3.0.0) 1 | com_banners (3.0.0) 1 | com_modules (3.0.0) 1 | com_fields (3.7.0) 1 | com_postinstall (3.2.0) 1 | com_search (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_plugins (3.0.0) 1 | com_tags (3.1.0) 1 |
3rd Party:: COM_PRODUCTBUILDER (3.1.6) 1 | com_sitemapgenerator (1.4.1) 1 | COM_ADVANCEDMODULES (9.7.5) 1 | COM_CUSTOMFILTERS (2.14.1) 1 | COM_CSVI (8.8.0) 1 | Admintools (6.1.10) 1 | VM Invoice 3 (3.1.26) 1 | VirtueMart_allinone (-) 1 | VirtueMart_allinone (-) 1 | Akeeba (8.3.1) 1 | COM_JOOMLA_NETWORKSECURITY (3.2) 1 | GDPR (2.8) 1 | com_tagz (4.2.2 PRO) 1 | VIRTUEMART (-) 1 | ECB Currency Converter (1.0) ? | Simple Social Media Stream (3.19.0) 1 | tcpdf (1.0.0) 1 | tcpdf (1.2.8) 1 | com_rsform (3.1.11) 1 |

Modules :: Site ::
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3rd Party:: mod_virtuemart_search (4.0.22) 1 | mod_cf_search (2.14.1) 1 | mod_virtuemart_manufacturer (4.0.22) 1 | JUX Portfolio (2.3.4) 1 | RSForm! Pro Module (3.0.1) 1 | mod_virtuemart_cart (4.0.22) 1 | mod_virtuemart_currencies (4.0.22) 1 | mod_virtuemart_category (4.0.22) 1 | mod_cf_filtering (2.14.1) 1 | mod_virtuemart_product (4.0.22) 1 | RSForm! Pro Module List (3.0.4) 1 | mod_cf_breadcrumbs (2.14.1) 1 | Social Stream Module for Simple Soc (3.19.0) ? |

Modules :: Admin ::
Core :: mod_custom (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_title (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_popular (3.0.0) 1 | mod_login (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_toolbar (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_version (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_quickicon (3.0.0) 1 |
3rd Party:: VirtueMart Administrator Menu (4.0.22) ? |

Libraries ::
Core ::
3rd Party:: Helvetica (-) ? | Free Mono (-) ? | file_fof30 (3.6.2) ? | Regular Labs Library (23.7.2101) 1 | file_fof40 (4.1.1) ? |

Plugins ::
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3rd Party:: RO CSVI Import Product Cart Variant (8.8.0) 1 | RO CSVI Import Text Input (8.8.0) 1 | RO CSVI Import Product Filter by Cu (8.8.0) ? | RO CSVI Breakdesigns Customfields (8.8.0) 1 | PLG_CSVIEXT_JOOMLACUSTOMFIELDS_TITL (8.8.0) ? | RO CSVI Import articles (8.8.0) 1 | PLG_CSVIADDON_J2STORE_TITLE (8.8.0) 1 | PLG_CSVIADDON_MENUS_TITLE (8.8.0) 1 | PLG_CSVIADDON_CUSTOMFILTERS_TITLE (8.8.0) 1 | PLG_CSVIADDON_PHOCACART_TITLE (8.8.0) 1 | PLG_CSVIADDON_FIELDS_TITLE (8.8.0) 1 | PLG_CSVIADDON_USERS_TITLE (8.8.0) 1 | PLG_CSVIADDON_CONTENT_TITLE (8.8.0) 1 | PLG_CSVIADDON_FORM2CONTENT_TITLE (8.8.0) 1 | PLG_CSVIADDON_MODULES_TITLE (8.8.0) 1 | PLG_CSVIADDON_TAGS_TITLE (8.8.0) 1 | PLG_CSVIADDON_PRODUCTBUILDER_TITLE (8.8.0) 1 | PLG_CSVIADDON_CATEGORIES_TITLE (8.8.0) 1 | PLG_CSVIADDON_K2_TITLE (8.8.0) 1 | PLG_CSVIADDON_CSVI_TITLE (8.8.0) 1 | PLG_CSVIADDON_RSFORM_TITLE (8.8.0) 1 | PLG_CSVIADDON_VIRTUEMART_TITLE (8.8.0) 1 | PLG_CSVIADDON_HIKASHOP_TITLE (8.8.0) 1 | VM - Calculation Avalara Tax (4.0.22) ? | GJC VM3 and VM4 VM Postcode Shippin (4.0.0) ? | OTSHIPMENT_RULES_ADV (6.2.4) 0 | By weight, ZIP and countries (4.0.22) ? | PLG_SYSTEM_AKVERSIONCHECK (8.3.1) 1 | PLG_SYSTEM_ROLANDD_TITLE (8.8.0) 1 | Base Custom Fields for All (2.0.5) 0 | System - VP One Page Checkout (7.12) 1 | PLG_SYSTEM_MODALS (12.3.6) 1 | System - RSForm! Pro Delete Submiss (1.0.0) ? | PLG_SYSTEM_ADVANCEDMODULES (9.7.5) 1 | PLG_SYSTEM_BACKUPONUPDATE (8.3.1) 0 | System - TAGZ Open Graph (4.2.2 PRO) 1 | System - Aimy Canonical (25.0) 1 | PLG_SYSTEM_SOURCERER (9.5.2) 1 | System - RSForm! Pro reCAPTCHA v2 (3.1.1) 1 | Breakdesigns AJAX (1.1.0) 1 | PLG_SYSTEM_REGULARLABS (23.7.2101) 1 | PLG_SYSTEM_VMLOADERPLUGINUPDATE (4.0.22) ? | PLG_SYSTEM_SIMPLESOCIALSTREAMNOTIFI (3.19.0) ? | plg_system_headtag (3.5.10) 0 | plg_system_nnframework (16.1.25452) 0 | PLG_SYSTEM_ADMINTOOLS (6.1.10) 1 | WWM Product Zoom Pro for Virtuemart (1.0) 1 | PLG_SYSTEM_JNSPREDIRECT_NAME (3.2) 1 | (3.1.26) ? | System - Google Analytics (4.6.1) 1 | System - GDPR (2.8) 1 | PLG_SYSTEM_MODULESANYWHERE (7.16.8) 1 | Google Tag Manager (1.0.0) 1 | Search - VirtueMart (4.0.22) ? | RO CSVI Margin (8.8.0) 1 | RO CSVI Field Copy (8.8.0) 1 | RO CSVI Conditional (8.8.0) 1 | RO CSVI Mulitple Replace (8.8.0) 1 | RO CSVI Find And Skip (8.8.0) 1 | RO CSVI Field Combine (8.8.0) 1 | Realex_hpp_api (4.0.22) ? | Authorize.net AIM (4.0.22) ? | WorldPay HTML Direct (1.3.17) 1 | PayPal (4.0.22) ? | realex_hpp_api (4.0.0) ? | Standard (4.0.22) ? | plg_quickicon_akeebabackup (8.3.1) 0 | PLG_AUTHENTICATION_MINIORANGENETWOR (3.2) ? | plg_editors_tinymce (4.5.12) 1 | plg_editors_codemirror (5.60.0) 1 | PLG_USER_MINIORANGEJOOMLANETWORKSEC (3.2) ? | VMCustom - textinput (4.0.22) ? | plgvm_specification (4.0.22) ? | Custom Fields for All (4.3.2) 1 | VM - Custom, Virtuemart Simple Down (${PHING.VERSI) ? | Stockable Customfields (1.6.1) 1 | PLG_EDITORS-XTD_MODALS (12.3.6) 1 | PLG_EDITORS-XTD_SOURCERER (9.5.2) 1 | PLG_EDITORS-XTD_MODULESANYWHERE (7.16.8) 1 | plg_installer_rsform (1.0.0) 1 | PLG_ACTIONLOG_ADVANCEDMODULES (9.7.5) 1 | PLG_ACTIONLOG_ADMINTOOLS (6.1.10) 1 | PLG_ACTIONLOG_AKEEBABACKUP (8.3.1) 0 |
Templates Discovered :: wrote:Templates :: Site :: protostar (1.0) 1 | horme_3 (2.0.0) 1 | beez3 (3.1.0) 1 | vmbeez3 (3.4.2) 1 | flexo (09.09.2022 3.) 1 |
Templates :: Admin :: hathor (3.0.0) 1 | isis3 (3.4.1) 1 | isis (1.0) 1 | vmadmin (4.0.22) 1 |

bloatyhead
Joomla! Apprentice
Joomla! Apprentice
Posts: 11
Joined: Sat Nov 20, 2021 8:29 pm

Re: Values for Virtuemart shopper field won't save

Post by bloatyhead » Thu Sep 14, 2023 10:30 am

UPDATE: I contacted VM support who worked on a fix for me and it now works (thank you VM!) - I'm guessing the update will be publicly available soon

ermis1234
Joomla! Fledgling
Joomla! Fledgling
Posts: 1
Joined: Sat Oct 14, 2023 4:27 am

Re: Values for Virtuemart shopper field won't save

Post by ermis1234 » Sat Oct 14, 2023 4:32 am

Hi bloatyhead, can you share the workaround as I am facing same issue and unable to find a solution.

Cheers

bloatyhead
Joomla! Apprentice
Joomla! Apprentice
Posts: 11
Joined: Sat Nov 20, 2021 8:29 pm

Re: Values for Virtuemart shopper field won't save

Post by bloatyhead » Mon Oct 16, 2023 10:28 am

Hi ermis1234, I'm afraid I was just provided with update files so I don't know what the fix was, maybe best to send a support ticket https://extensions.virtuemart.net/ticket


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