Product quote emails going to wrong mailbox

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carvalhobr
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Product quote emails going to wrong mailbox

Post by carvalhobr » Thu Jan 05, 2023 12:26 pm

Good morning, I have a website where there are several products and the customer can request a "Quote" but this request email is coming to someone else, how can I change the destination of the email?

The website is https://www.carvalhopecas.com.br/
Last edited by toivo on Thu Jan 05, 2023 12:36 pm, edited 1 time in total.
Reason: mod note: moved from 4.x General Questions, retitled

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toivo
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Re: Product quote emails going to wrong mailbox

Post by toivo » Thu Jan 05, 2023 9:14 pm

Welcome to the Joomla forum!

Which extension sends these quote requests? According to the HTML source of the website, the website uses a component called com_products. Is that a component sourced from a third party or has it been developed in-house?
Toivo Talikka, Global Moderator

carvalhobr
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Re: Product quote emails going to wrong mailbox

Post by carvalhobr » Fri Jan 06, 2023 10:47 am

Hi Good Morning!
The site was entirely developed by third parties, so I don't know where to exchange this information

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AMurray
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Re: Product quote emails going to wrong mailbox

Post by AMurray » Fri Jan 06, 2023 10:46 pm

Without knowing what extension is sending the email we can't help - can you go back to the developers of the site and ask them?
Regards - A Murray
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Webdongle
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Re: Product quote emails going to wrong mailbox

Post by Webdongle » Sat Jan 07, 2023 12:49 am

You need to site.com/administrator then Components. Find the component and check the settings
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".


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