Can't login into the backend of my Joomla account

[mrclick4u]

Hello guys,

Since last night, i'm not able to login into the backend of my Joomla account.

What I do and what is happening: I go to mywebsite.com/administrator and I fill out my username and password. When I click login, the page just seems to refresh without any error-message being displayed.
However when i put in a wrong password, it does tell me that the password provided is incorrect.

I had two factor authentication installed before this problem occured, my host told me that that was the problem, so I removed the Google authenticator through myphpadmin (with some help as I am a designer and not a programmer)

Unfortunately the problem still exists.

Then my host told me to request a backup through email with them, which they processed, but the problem still remains.
I used different browsers, even my phone, and its all the same, also tech support of my host can reproduce the problem.

I am getting worried, as I cant solve the problem and working on a deadline.

Anyone have an idea what to do?

[mjparadac]

Hello mrclick4u

You could reset the password. These articles can help you.
http://docs.joomla.org/Resetting_a_user_password
http://docs.joomla.org/How_do_you_recov ... assword%3F
Remember create a backup.

Hope this helps.

Regards,

[mrclick4u]

As stated it's not about the password...I know the password but when entering my details the page just refreshes without processing an error_message....like a loophole....

[watsonrj]

I have exactly the same problem Joomla v3.4.x.
I cannot log in to the site front end either.

Checked the sessions table in the DB.
Says I am a GUEST not a Super User as I should be.

I have tried dropping the rows in the sessions table then login again.
Joomla tells me my session is ended.
log in again - same problem - form refreshes - blank fields - no login.

Is this a corrupted ACL table?
How can I reset it?
Where can I find the User Manager Options in the database?

This seems to be a serious bug - others have the same problem.
HELP!!

[teddirez]

did anyone find a solution to this?

[ribo]

Hello guys,

Since last night, i'm not able to login into the backend of my Joomla account.

What I do and what is happening: I go to mywebsite.com/administrator and I fill out my username and password. When I click login, the page just seems to refresh without any error-message being displayed.
However when i put in a wrong password, it does tell me that the password provided is incorrect.

I had two factor authentication installed before this problem occured, my host told me that that was the problem, so I removed the Google authenticator through myphpadmin (with some help as I am a designer and not a programmer)

Unfortunately the problem still exists.

Then my host told me to request a backup through email with them, which they processed, but the problem still remains.
I used different browsers, even my phone, and its all the same, also tech support of my host can reproduce the problem.

I am getting worried, as I cant solve the problem and working on a deadline.

Anyone have an idea what to do?

http://forum.joomla.org/viewtopic.php?f ... 9#p3312866